[SOLVED] Teredo is unable to qualify - Driver Easy (2024)

If you seeTeredo is unable to qualify on Xbox, you probably won’t be able to live chat with your friends online or join in/host any multi-player games. Although this can be a bit frustrating, it’s often not hard to fix at all.

Fixes forTeredo is enable to qualify

Here’re 6 fixes that have helped other users solve theTeredo is unable to qualifyproblem. You may not have to try them all; just work your way down the list until the problem is resolved.

1. Check your Internet connection
2. Uninstall and reinstall the Teredo adapter
3. Check if the startup type ofIP Helper is set to automatic
4. Setthe Teredo server name to its default
5. Delete unnecessary entries
6. Check if your router has been configured to enable Teredo connectivity

Fix 1: Check your Internet connection

Before addressing the error, you should check if your Internet works properly. Since a nonworking or Internet can cause theTeredo is unable to qualify problem.

Here’s how:

1) On your computer, launch the Xbox app.

2) Click the settings icon > Network. Then check ifInternet connection says Connected.

3) Depending on what Internet connection says:

4) Download and installDriver Easy.

5) Run Driver Easy and clickScan Now.Driver Easy will then scan your computer and detect any problem drivers.

6) ClickUpdate Allto automatically download and install the correct version ofallthe drivers that are missing or out of date on your system (this requires thePro version– you’ll be prompted to upgrade when you click Update All).

7) Restart your computer, check if the Internet works on your computer:

Fix 2: Uninstall and reinstall the Teredo adapter

It’s also possible that the current Teredo adapter is corrupt or in conflict with your system and triggers the problem. So we can uninstall theTeredo adapter before installing it back to see if it works. Here’s how:

1) – 9) right below are steps to uninstall the Teredo adapter.

1. On your keyboard, press the Windows logo key and type cmd. Then right-click on Command Prompt and click Run as administrator.

   

2. Click Yes to confirm.
3. Type the following command and press Enter.

   netsh interface Teredo set state disable

   

4. Close the Command Prompt window.
5. On your keyboard,pressthe Windows logo keyandRat the same time. Then typedevmgmt.mscand pressEnter.
   

   

6. Click View > Show hidden devices.

   

7. Double-click on Network adapters.

   

8. Right-click on any adapter that containsTeredo and click Uninstall.
9. Restart your computer.

1) – 4) right below are steps to reinstall the Teredo adapter.

1. On your keyboard, press the Windows logo key and type cmd. Then right-click on Command Prompt and click Run as administrator.

   

2. Click Yes to confirm.
3. Type the following command and press Enter.

   

4. Check Xbox and see if theTeredo is unable to qualifyissue has been fixed. If yes, then great! But if it doesn’t fix the problem, don’t worry, there’re a few more fixes to try.

Fix 3: Check if the startup type ofIP Helper is set to automatic

In order for Teredo to work properly, we should make sure the startup type of the IP Helper service is set to automatic.

Here’s how:

1. On your keyboard, press the Windows logo key and R at the same time, then type services.msc and press Enter.

   

2. Locate IP Helper and double-click on IP Helper.

   

3. In Startup type, make sure to select Automatic from the drop-down menu and click OK.

   

4. Check if the Teredo is unable to qualify problem has been sorted and you canuse party chat or do multiplayer gaming on Xbox Live this time.

Fix 4: Setthe Teredo server name toits default

A wrong value to the Teredo server name can also be the very reason why Teredo can’t obtain an IP address, hence theTeredo is unable to qualify problem. So here’re steps to set its server name to default:

1. On your keyboard, press the Windows logo key and type cmd. Then right-click on Command Prompt and click Run as administrator.

   

2. Click Yes to confirm.
3. Type the following command and press Enter.

   netsh interface Teredo set state servername=default

4. Check if the Teredo is unable to qualify has been solved.

Fix 5: Delete unnecessary entries

The error sometimes happens when unnecessary entries are added to the hosts file. So to check the hosts file and delete the entries once they are found:

1) On your keyboard, press the Windows logo key and type cmd. Then right-click on Command Prompt and click Run as administrator.

2) Click Yes to confirm.

3) Type the following command and press Enter.

notepad.exe c:\WINDOWS\system32\drivers\etc\hosts 

4) Immediately a notepad windows pops open. In the notepad window, press the Ctrl key and F at the same time. Then type win10.ipv6.microsoft.comand click Find Next.

5) If any entry is found, delete the entry and save the file.

6) Check Xbox and see if the Teredo is unable to qualify problem has been solved. If it still persists, move on to Fix 6, below.

Fix 6: Check if your router has been configured to enable Teredo connectivity

Some routers willblock Teredo connectivity once they detect the presence of an IPv6 connection . So you should make sure your router has the most up-to-date firmware and contact the router vendor for assistance if needed.

After that, don’t forget to check if you can use Xbox for multiplayer gaming on Xbox Live.

How have the fixes above helped you with your troubleshooting? Do you have any experiences or ideas to share with us? Feel free to drop a comment below and let us know your thoughts.

• network
• Windows 10
• Xbox