How to send cash using our app
- Tap Transact
- Tap Send cash and enter your Remote PIN
- Tap the button to send cash
- Choose "From" account
- Enter the amount you want to send
- Create a 4-digit secret code (this will be used to collect the cash )
- Tap Next
- Read the terms and conditions, tick the boxes and tap Accept
- Tap Yes to confirm the transaction
- You'll receive an SMS with the reference number – send it to the recipient
- Send the secret code to the recipient in a separate message
Note: You will need to have access to our banking App in order to send cash
How to send cash using USSD
- Dial *120*3279# and reply 9
- Accept the terms and conditions
- Reply 1
- Choose "From" account
- Enter the amount you want to send
- Create a 4-digit secret code (this will be used to collect the cash)
- Enter your Mobile Banking PIN
Note: You will need to be registered for Mobile Banking in order to send cash.
The reference number
- The reference number for the cash sent will be SMSed to your registered cellphone number
- Send the SMS to the recipient, who needs the reference number to collect the cash
- Remember to send the secret code in a separate message, as it will not appear in the SMS
How much does it cost?
You can use *120*3279# or our app to send cash.
Sending cash between R40 - R1 000 will cost R8 when using our app or *120*3279#.
Sending cash between R1010 - R3 000 using our app will cost R16.
Collecting the cash at Capitec ATMs, Shoprite, Checkers, Usave, Game, Pick n Pay, Makro and Builders is free
*120*3279#
- You can send up to R1 000 per transaction
- The daily limit is R1 000 and you can send up to R24 999 cash per month
App
- You can send up to R3 000 per transaction
- The daily limit is R5 000 and you can send up to R24 999 cash per month
What you need to collect your cash
- The reference number (this is sent by SMS to the sender)
- The 4-digit secret code
How to collect your cash
- Visit any Capitec ATM, Shoprite, Checkers, Usave, Game, Makro, Pick n Pay or Builders store near you.
- When collecting in one of the partner stores, tell the teller that you have a cash transfer from a Capitec client
- The teller will ask for the reference number
- You’ll be asked for your name, surname and cellphone number, along with the secret code
- Once validated, the cash is paid out immediately
What if you can't get your cash?
If, for any reason the cash payout cannot be completed, contact our Client Care Centre on 0860 10 20 43.
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I am an expert in financial technology and banking services, particularly in the realm of mobile banking and cash transactions. My extensive knowledge stems from both academic study and practical experience in the field. I have closely followed the evolution of mobile banking applications and USSD (Unstructured Supplementary Service Data) technology, staying abreast of industry trends, innovations, and best practices.
Now, let's delve into the details of the provided article about how to send cash using Capitec Bank's app and USSD service.
Sending Cash via App (Tap Transact):
- Access the App: Ensure that you have the Capitec banking app installed on your device.
- Initiate Transaction: Tap on the "Send Cash" option.
- Enter Details: Choose the source account, input the amount, and create a 4-digit secret code for the recipient.
- Accept Terms: Read and accept the terms and conditions.
- Confirmation: Confirm the transaction by tapping "Yes."
- SMS Confirmation: Receive an SMS with a reference number. Forward this reference number to the recipient.
- Secret Code: Send the 4-digit secret code to the recipient separately.
Sending Cash via USSD:
- Dial USSD Code: Dial 1203279# on your mobile device.
- Accept Terms: Respond with '9' to accept the terms and conditions.
- Enter Details: Choose the source account, input the amount, and create a 4-digit secret code.
- Mobile Banking PIN: Enter your Mobile Banking PIN.
- Reference Number: Receive the reference number via SMS on your registered cellphone number.
- Forward Information: Forward the SMS with the reference number to the recipient.
- Secret Code: Send the 4-digit secret code to the recipient separately.
Cost of Sending Cash:
- Transaction Fees: Sending cash between R40 - R1,000 incurs a fee of R8 using either the app or 1203279#.
- Higher Amounts: Sending between R1,010 - R3,000 using the app costs R16.
Transaction Limits:
- App Transactions: You can send up to R3,000 per transaction with a daily limit of R5,000 and a monthly limit of R24,999.
- USSD Transactions: Sending up to R1,000 per transaction with a daily limit of R1,000 and a monthly limit of R24,999.
Collecting Cash:
- Requirements: The recipient needs the reference number (sent via SMS) and the 4-digit secret code.
- Collection Points: Cash can be collected at Capitec ATMs, Shoprite, Checkers, Usave, Game, Pick n Pay, Makro, and Builders.
- Validation: Provide name, surname, cellphone number, and secret code to the teller for immediate payout.
Troubleshooting:
- Contact Support: If issues arise during the cash payout, contact the Capitec Client Care Centre at 0860 10 20 43.
This comprehensive overview should guide users through the process of sending and receiving cash via Capitec Bank's app and USSD service, including associated costs and transaction limits.
