FAQs
By purchasing MATIC with Binance and sending it to your MetaMask wallet, you are given an option of what network to use when sending MATIC. You should choose the Polygon/MATIC network and add your MetaMask wallet to the address to receive the token.
What network do I send Matic? ›
By purchasing MATIC with Binance and sending it to your MetaMask wallet, you are given an option of what network to use when sending MATIC. You should choose the Polygon/MATIC network and add your MetaMask wallet to the address to receive the token.
How long does Polygon matic transfer take? ›
If you are transferring tokens from Ethereum, you will receive exactly the same number of tokens on Polygon. Usually, it takes up to 5 minutes. If you want to withdraw tokens from Polygon to Ethereum, it might take up to 3 hours (or 7 days depending on the method).
Is crypto.com customer service 24 hours USA? ›
We provide 24/7 live customer support.
It's our priority to help you make the most of your Crypto.com experience.
What is the contract address for Polygon Matic? ›
Additionally, the MATIC contract's Ethereum address is 0x7D1AfA7B718fb893dB30A3aBc0Cfc608AaCfeBB0.
Is Polygon matic ERC-20? ›
MATIC is an ERC-20 token, meaning that it's compatible with other Ethereum-based digital currencies. MATIC (expected to change and migrate to a new token, POL, in 2024) is used to govern and secure the Polygon network and to pay network transaction fees.
Are Polygon and Matic Network the same? ›
Thus, the Matic network became Polygon. This name change and subsequent rebranding may generate some confusion, but they are the same project. Polygon is the new umbrella for multiple projects including the Matic network. The Polygon (MATIC) token, however, is Polygon's native cryptocurrency.
Why is my Polygon transaction taking so long? ›
If the fee you attached to your submitted transaction is too low and network congestion remains high, there's a chance your transaction will stay pending for a long time.
How much is Polygon transfer fee? ›
As of 04 May 2024, at 02:56, the current fee structure on the Cropty wallet for Polygon (MATIC) stands thus - mean withdrawal fee is 3.4 MATIC (≈2.46$) , while for minimum and maximum fees today are 0.69 MATIC (≈0.5 $) and 6 MATIC (≈4.4 $) respectively.
Why is my Polygon transfer stuck in pending? ›
If your transaction has been pending for a few minutes and has not progressed, it is likely that you are submitting it during a period of high network demand. This usually indicates that you have not included a sufficient gas fee to process your transaction promptly.
For more details, please refer to the FAQ or contact customer service at 888-824-8817. The Crypto.com Visa Card is issued and promoted by Foris MT Limited pursuant to its Visa Principal Member (Issuing) license.
How do I contact crypto.com customer service USA? ›
Please note that any complaints regarding any other product or services o ered by the Crypto.com group must be addressed to contact@crypto.com.
How do I talk to blockchain customer service? ›
To reach out to Blockchain Support for assistance, you have several options: Phone Support: Dial ☎️+1 (908)-656-9220 to talk to a live agent at your convenience. The support team is available 24/7 to address your concerns. Email Support: You can also contact Blockchain Support via email.
How do I send a Polygon Matic? ›
Send MATIC
- Go to your home screen / MATIC wallet.
- Tap [Send] and select MATIC if you enter via home screen.
- Paste/scan the QR code of the MATIC address of your recipient.
- Tap [Next]
- Enter the send amount and tap [Send]
When you receive MATIC into your exchange wallet, choose to “Withdraw” via cryptocurrencies. Enter your Metamask Polygon address as the destination address.
What is my Matic wallet address? ›
Your MATIC wallet address will be generated automatically by Zengo as soon as you complete the Zengo onboarding process. To find it, launch the app, navigate to the ''Assets'' screen, and click on MATIC (ERC-20 Ethereum).
Does Matic use Ethereum network? ›
MATIC, the native token of Polygon, is an ERC-20 token running on the Ethereum blockchain. Fees paid through use of the Polygon network are paid in MATIC, such as transaction fees on sidechains, and MATIC also serves as the central settlement currency between users of the network.
What is the Polygon network address? ›
The URL for the Polygon mainnet is https://polygon-rpc.com/. This is the Remote Procedure Call (RPC) endpoint for the Polygon network's mainnet. Developers and users can use this endpoint to connect to the Polygon network, interact with decentralized applications (dApps), send and receive transactions, and more.
How do I send Matic to Polygon network? ›
You can bridge to and from Polygon using the Bridges page of MetaMask Portfolio, here. Another alternative is the Polygon bridge, which lets you exchange ERC-20 (Ethereum network) MATIC for MATIC that you can use on Polygon, and vice versa. Simply connect your MetaMask wallet, and choose how much you want to deposit.
