If we understand your post correctly, the option to remove passes from Wallet is not there and you want to know how you're supposed to remove them. We're happy to help!
The article that you came from, Remove passes from Apple Wallet, is a good resource to help with removing passes from Wallet.
"How to remove a pass from Apple Wallet
On your iPhone, open the Wallet app.
Tap the pass that you want to remove.
Tap the More button.
Tap Remove Pass, then confirm.
When you remove a pass from the Wallet app on your iPhone, you might also remove that pass from your paired Apple Watch."
Are you seeing the three dots?
If so, is the option Remove Pass not at the very bottom of the page?
Same problem, on multiple cards and coupons in my iOS wallet. These instructions are not working. After tapping on the three dots, there is no option to remove or delete.
I figured out the solution. You must open the Wallet app from the home screen to remove a card.
This is different from opening Wallet by double-tapping the side button on the iPhone. From that view of the Wallet, the three buttons appear BELOW each card (rather than above the card), and there is no option to remove.
You must use the Home app to remove a Home Key pass. You can't remove a Home Key pass directly in the Wallet app. Some limited or single-use passes, such as boarding passes or event tickets, are automatically hidden after they expire.
Apple Pay is currently only available in the US and UK. If the region on your phone is set to something else, you will only have the 'Passes' option in Wallet. Try going onto your settings and open wallet and apple pay. There should be a section with cards to add a credit or debit card.
iPhone: Go to Settings > Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number. Apple Watch: In the Apple Watch app on your iPhone, tap Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number.
Open the app, email, message, notification, or other communication that contains your pass. Tap Add to Apple Wallet. Note: If you don't see Add to Apple Wallet, contact the merchant or company that issued it to make sure they support passes in the Wallet app.
If you're unable to add the tickets to your wallet, it may be for one of the reasons below: Your order's delivery method is Will Call or Print-at-Home. You purchased tickets over the phone with a sales representative. You've exchanged your tickets.
Your phone may not support the latest iOS which is required to add tickets to your wallet. You may be attempting to add tickets that are already in someone else's wallet. Any tickets purchased from an individual Ticketmaster account can only be linked to one Apple ID.
On the Lock Screen, tap the pass notification. ...
If Automatic Selection is turned on for the pass, double-click the side button (on an iPhone with Face ID) or double-click the Home button (on other iPhone models). ...
To deactivate Apple Pay® or Google PayTM, simply delete your card from the app. No other action is required, and you can continue using your debit or credit card to make your purchases as usual.
Update to the latest version of iOS, watchOS, or macOS. Confirm that you have Face ID, Touch ID, or a passcode set on your device. Make sure that you are in a supported country or region. Check that your device is compatible with Apple Pay.
Introduction: My name is Neely Ledner, I am a bright, determined, beautiful, adventurous, adventurous, spotless, calm person who loves writing and wants to share my knowledge and understanding with you.
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