FAQs
Allow 2-Step Verification
- Open your Google Account.
- In the navigation panel, select Security.
- Under “How you sign in to Google,” select 2-Step Verification. Get started.
- Follow the on-screen steps.
What to do if you can t access two-factor authentication? ›
If you lost your two-factor authentication program and can't access your account, you should contact the support team for the service you are trying to access. They will be able to assist you in regaining access to your account.
How do I manually enter the code for Microsoft authenticator? ›
Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account. Select OR ENTER CODE MANUALLY. Enter the Code and URL from Step 1, and then select Finish.
How do I reset my 2FA authenticator? ›
How do I reset my 2FA?
- Go to Settings from the main menu and tap Security > 2-Factor Authentication.
- Tap the Reset 2FA button at the bottom of the screen.
- Confirm whether you still have access to your existing 2FA credentials.
What is the best example of two-factor authentication? ›
Using two knowledge factors like a password and a PIN is two-step authentication. Using two different factors like a password and a one-time passcode sent to a mobile phone via SMS is two-factor authentication.
What are three examples of two-factor authentication? ›
The three factors that can be used for two-factor authentication are something you know (like a password), something you have (like a bank card), and something you are (like face ID). 2FA requires two of these three factors. MFA may use all three — or even GPS tracking to confirm your physical location.
How to recover authentication code? ›
If you still have access to your old Authenticator and aren't using cloud backup, you can easily restore all of your accounts onto a new device by scanning your QR code with that device. The only way to recover Authenticator if you've lost your phone and weren't using cloud backup is to back up your QR code in advance.
How do I fix two-factor authentication on my iPhone? ›
Go to Settings > [your name] > Sign-In & Security, then tap Two-Factor Authentication. Tap Edit (above the list of trusted phone numbers), then enter your device passcode when prompted. Do one of the following: Add a number: Tap Add a Trusted Phone Number, then enter the phone number.
How to recover authenticator key? ›
On your mobile device, open the Authenticator app, and select Begin recovery. Important: Select the Begin recovery link before signing in. Sign in to your recovery account using the personal Microsoft account you used during the backup process. Your account credentials are recovered to the new device.
What is the secret key for Microsoft Authenticator? ›
The secret key is like a secondary password shared between the authenticator app on your device and your Knowledge Hub account. If you have multiple devices, they must all share the same secret key. If you feel that the secret key has been compromised, you should regenerate and save a new secret key.
A notification is sent to the Microsoft Authenticator app on your mobile device which will ask you to enter in a 2-digit code, this is to test your account. Tap on the notification on your phone and enter in the 2-digit code that is displayed on your screen.
How to login to Microsoft account without Authenticator app? ›
Web Browser Method:
- Sign in to your Microsoft account using a web browser.
- Go to the Security settings page.
- Look for the Two-step verification section and click on it.
- Choose Turn off two-step verification.
How to recover Microsoft Authenticator without backup? ›
Method 1: Recovering through your Microsoft account
- Visit the Microsoft account recovery page.
- Enter the email or phone linked to your account.
- Press 'Next' and decide on a verification method.
- Put in the verification code sent to you and click 'Verify'.
- After verifying, follow the instructions to reset your password.
What is the two-factor authentication password? ›
Two-factor authentication (2FA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different authentication factors to verify themselves. 2FA is implemented to better protect both a user's credentials and the resources the user can access.
How to turn on 2 factor authentication on iPhone? ›
Turn on two-factor authentication
On your iPhone go to Settings > [your name] > Sign-In & Security. Tap Turn On Two-Factor Authentication, then tap Continue. Enter a trusted phone number (the number you'll use to receive verification codes), then tap Next. A verification code is sent to your trusted phone number.