[PDF] The Digitalization Transformation of Commercial Banks and Its Impact on Sustainable Efficiency Improvements through Investment in Science and Technology | Semantic Scholar (2024)

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A positive effect of bank digital transformation on enterprise innovation output as measured by firms’ patent applications is found and Mechanism tests show that bankdigital transformation contributes to corporate innovation by alleviating corporate financial constraints and improving corporate governance.

The research results show that digital transformation significantly increases the profitability of commercial Banks and suggestions are made for commercial banks and financial regulators.

It is found that low costs, high labor productivity, high innovation and low cost of sales are important channels for digital transformation, and digital transformation increases the management costs of firms.

This study verifies that digital finance has a positive impact on the total factor productivity of commercial banks.

It was confirmed that the digitalization of the Russian banking sector has significant potential and that currently, for the largest and big banks, a high level of digital maturity is a competitive advantage.

The effect of DT and the firm’s innovation performance and the boundary condition of corporate social responsibility (CRS) are investigated and the guidelines to promote digital transformation at the firm level are provided.

The existence of substantial digitalization capacity of the banking institutions in North Macedonia is confirmed, confirming its positive linkage with size, social responsibility, and international aspects.

This study aims to identify the key drivers for the implementation of digital financial services and initiatives that managers should pursue to effectively transform business processes, based on Eurostat data on financial services provided in the EU during 2011 - 2021, the Digital Economy and Society Index variables, and European Central Bank data on operational expenses.

It is advocated that digitainability in banking is an important factor in uncertain times and should be fostered and included in bank strategies in the post-COVID 19 world.

This work proposes a Data Envelopment Analysis (DEA)-based model to measure the efficiency scores of countries in terms of digitalization, and results show that 44.4 % of the evaluated OECD countries are identified as efficient in termsof digitalization.

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It is found that engaging with customers at every point where value is created is what differentiates a customer‐centered business from one that simply targets customers well.

A preliminary maturity model for smart factory implementation is offered built around three overarching principles: cultivating digital people, introducing agile processes, and configuring modular technologies.

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