OneToken I Digital token for seamless banking (2024)

What is a 6 digit Card PIN?

The 6-digit Card PIN is the PIN that was issued with your credit card or the PIN that you selected for your ATM card.

Can I continue to use the old physical hardware token or transact using SMS OTP after I have activated the OCBC OneToken?

No, once you have activated your OCBC OneToken on the mobile device, you will not be able to use your physical hardware token or SMS OTP for Online Banking / OCBC Digital app services and transactions. Do note that SMS OTPs will still be used for other services such as online card transactions (if the merchant requires an OTP), Phone Banking and SMS Banking.

If you are an existing iOCBC account holder, continue to use your physical hardware token to access your iOCBC account.

If activation fails, what do I do?

Ensure that:

  1. You are using the latest version of OCBC Digital app from App store
  2. Push Notifications are enabled for your OCBC Digital app
  3. Do not use OCBC OneTouch for the activation request
  4. SMS OTP or physical hardware token is not suspended

For Android users, please clear app data, cache and uninstall OCBC Digital app from your android devices. Thereafter, reinstall OCBC Digital app and activate OCBC OneToken on your device.

For iOS users, please reinstall OCBC Digital app and activate OCBC OneToken on your device.

The use of OCBC OneToken follows strict security requirement as it is necessary in order to perform selected transactions on your OCBC Digital app. If the above steps do not work, this may be because the mobile device does not comply with the bank’s security policy for soft tokens (e.g. Jailbroken, library tampering, “fake” GPS, remote access).

Please check if you have installed any app(s) from unknown sources in your mobile device, proceed to uninstall those apps. Restart your phone, clear cache and reinstall the OCBC Digital app if necessary.

Otherwise, please call us at +65 6363 3333.

OneToken I Digital token for seamless banking (2024)

FAQs

How do I activate one token? ›

  1. Login to the OCBC Digital app.
  2. Tap on 'Profile & Settings' > Select 'Manage OCBC OneToken'
  3. Tap on 'Activate with SMS OTP and Card PIN'
  4. Follow the on-screen instructions to set up your OCBC OneToken.
  5. Your OCBC OneToken will be fully activated after 12 hours.

What is the purpose of OCBC One Token? ›

WHAT IS OCBC ONETOKEN? OCBC OneToken is a digital token installed as part of the OCBC Digital app on your mobile device. With OCBC OneToken, you can easily authorise high-risk banking transactions securely on your device.

Can I use OCBC one token overseas? ›

As part of the bank's security measures, it is necessary to activate your OCBC ATM, debit or credit cards' overseas ATM cash withdrawal or magnetic stripe feature if you wish to use your cards overseas. You may refer to the guide below on what you should do for your intended overseas usage.

How do I use a bank token? ›

How to Use the Security Token
  1. Transferring money from your account to another GTBank account or to other banks.
  2. Generating secure codes.
  3. Conducting FX transfers.
  4. Processing Cash/Draft In transit.
  5. Adding more service options on our Internet Banking platform (add service)
  6. Making FX Sales e.t.c.

How do I get a digital token code? ›

Select “Card and ATM PIN” option. Select a card that you have. Enter your ATM PIN for the selected card. Tap on “Set up digital token code” to create your personalized 6-digit Digital token code.

How do I get my token code? ›

Activating Your GT eToken app

Authorization Code: To get a 9-digit authorization code, call GTCONNECT contact centre on 080 2900 2900 or 080 3900 3900.

Why do banks use tokens? ›

Bank tokens deliver one-time passcodes (OTP) to authenticate a digital banking user when they are logging in or doing financial transactions. Bank tokens, hard and soft, can be used as part of a two-factor authentication (2FA) or multi-factor authentication (MFA) process.

Is OCBC one token for online banking? ›

OCBC OneToken is a digital token installed on your phone. It replaces the need for a hardware token for all online banking activities, making your online banking experience simpler and more secure.

What is digital token? ›

A digital token represents a specific amount of digital resources you can own, assign to another, or redeem later. You can use digital tokens to buy domain names, electronic gadgets, and jewelry; pay for university tuition fees and hotel accommodations; and make donations.

Can OCBC transfer in USD? ›

In the pop-up box that appears, key in your OCBC Securities trading account number for the name and initials fields, and our beneficiary account number for the account number field. For example, if you are transferring USD funds: Here are the respective account details for transferring in SGD, USD, HKD and AUD.

How do I get OTP from overseas? ›

Fortunately, there are a few simple steps you can take to ensure that you can receive SMS OTPs while traveling overseas.
  1. Understand Your Carrier's International Roaming Policies. ...
  2. Use a Virtual Phone Number. ...
  3. Use a VPN. ...
  4. Use a Third-Party Service. ...
  5. Use a Local SIM Card. ...
  6. Use a Cloud-Based Service. ...
  7. Conclusion.
Feb 13, 2023

Can I withdraw USD from OCBC? ›

Worldwide cash withdrawal

If you withdraw AUD, CAD, EUR, GBP, NZD, USD, JPY or HKD in the country that the currency is denominated in, you will not incur any foreign exchange admin fee.

Why do I need a token? ›

Tokens are widely used to provide authorization and authentication to users when they access a website or a mobile application. This post covers detailed information about the use of tokens along with its advantages and disadvantages.

How do I get my token from my bank? ›

Quick Access: To generate activation code required to access the E-token App, please visit the Bank branch or fill the etoken registration form and forward to the bank for processing.

Why are tokens important? ›

Tokens have been one of the integral elements in the traditional financial services industry. Apart from serving cryptographic security, tokens helped simplify access to different financial services. However, the concept of token emission has become a significant highlight in the domain of blockchain technology.

What is a token for online banking? ›

Banking tokens are easy-to-use devices that help authenticate digital banking users. Connected or unconnected, these security tokens meet the multi-factor authentication security requirements for “something you know” and “something you have” very effectively.

What is the 6 digit token code? ›

A token code is a six-digit number that will allow you to log into your Bloomberg Anywhere application on your mobile device.

What is the difference between physical token and digital token? ›

A digital token or software token is a digital key that is installed on an online platform or an electronic device. Conversely, a physical security device, or a hardware token, is a physical device or dongle.

What is 4 digit token PIN token code? ›

What is token PIN ? Token PIN is a fixed 4-digit PIN of your choice (which is different than your transaction PIN) that works together with security token in carrying out financial transactions in Online Banking.

Do banks charge for token? ›

The charge for hardware token is subject to cost recovery subject to a maximum charge of N2, 500. It was reduced from N3, 500.

What is digital token payment? ›

Digital payment tokens are digital representations of value that do not have a physical form, and are typically maintained using blockchain technology.

How do tokens work for payments? ›

Payment tokens can be used to initiate payments at multiple merchant locations. Merchant tokens are generated specifically for a merchant by a provider of its choice. They are generated after a cardholder tenders their card for transaction processing but are owned by the merchant.

Is OTP same as token code? ›

A token is the collective data that is used to produce one time passwords, and whilst OTP codes typically change every 30 or 60 seconds, the token seed data itself does not.

How to generate token code for online transactions for First Bank? ›

How do I get the activation code and Serial no? Visit any of our branches, fill the token activation form and the activation code and serial no will be made available to you.

What is First Bank token app? ›

FirstToken app is an innovative mobile application that enables FirstBank account holders authenticate online transactions on their Apple device. It eliminates the need to constantly carry your hardware token with you.

Is a digital token a cryptocurrency? ›

Crypto tokens are digital representations of interest in an asset or used to facilitate transactions on a blockchain. They are often confused with cryptocurrency because they are also tradeable and exchangeable. Crypto tokens are often used as a way to raise funds for projects in initial coin offerings.

Is a digital token a security? ›

Security tokens are digital assets that represent transferred ownership rights or asset value to a blockchain token. A security token is created using tokenization, where the investment criteria are selected. The information is entered into the blockchain, which then creates a token.

How to transfer money from Singapore to USA? ›

Best ways to send money to the USA from Singapore
  1. Bank Transfer. Bank transfers are usually the cheapest option when it comes to funding your international money transfer with Wise. ...
  2. Debit Card. Paying for your transfer with a debit card is easy and fast. ...
  3. Credit Card.

How to transfer money internationally to usa? ›

Here are some of the top services for sending money internationally.
  1. Western Union. Western Union is the best bet if your family member or friend needs to receive money via cash. ...
  2. MoneyGram. MoneyGram is the second-largest money transfer provider and competes with Western Union. ...
  3. PayPal. ...
  4. Xoom. ...
  5. Wise. ...
  6. OFX. ...
  7. Paysend.

How to open a US dollar account in Singapore? ›

Open your USD Current Account today
  1. For Singaporeans and Singapore PRs: NRIC. For foreigners: Passport. Employment Pass (EP); or S-Pass or Student Pass.
  2. Initial deposit: US$1,000.
  3. Include any one of the following documents: Phone bill. Half-yearly CPF statement. Any bank statement.

What is OTP called in USA? ›

One-time password (OTP) systems provide a mechanism for logging on to a network or service using a unique password that can only be used once, as the name suggests. The static password is the most common authentication method and the least secure. If "qwerty" is always your password, it's time to change.

Why there is no OTP in USA? ›

If you are using a Payment Gateway outside India they are not bound by the RBI mandate hence they may not require OTP authentication. The USA does not have two-level security. They have fraud insurance to protect the customer. In the European Union (EU) two-factor authentication (2FA) is mandatory for online payments.

Can I receive OTP via email? ›

The Email OTP method enables you to authenticate using the one-time password (OTP) that is sent to the registered email address. When you try to authenticate on any device, the server sends an email to the registered email address with the OTP. You can use this OTP for single authentication within a short time frame.

Can I withdraw money from bank of America in a foreign country? ›

Bank of America will assess an international transaction fee of 3% of the U.S. dollar amount for all ATM withdrawals processed in foreign currency. International ATM operators may offer to do your currency conversion for you, but they may charge a higher fee for conversion.

How do I transfer USD from an account to a foreign bank account? ›

Method #1: Making an International Wire Transfer Online Through the Bank
  1. Find the wire transfer page. ...
  2. Check your online transfer limit. ...
  3. Provide bank details. ...
  4. Enter the amount and currency type. ...
  5. Pay the processing fee. ...
  6. Find out how long it will take to arrive. ...
  7. Bring all banking data to the branch with you.

Can USD be transferred to bank account? ›

Money can be sent to your NRE account from the United States through a wire transfer. You can use the bank's online money transfer service.

Can token be used as money? ›

Crypto tokens can be bought, sold, and traded like coins, but they aren't used as a medium of exchange. To use a real-world example, crypto tokens are more like coupons or vouchers, while crypto coins are like dollars and cents.

Is token the same as money? ›

Is token a money? Token money, or token, is a form of money that has a lesser intrinsic value compared to its face value. Token money is anything that is accepted as money, not due to its intrinsic value but instead because of custom or legal enactment. Token money costs less to produce than its face value.

What is an example of a token authentication? ›

For example, gaining access to an online account by entering a code sent as a one-time password, using a fingerprint to unlock a mobile phone, and accessing a website through a Facebook login are all common examples. All authentication tokens provide users with access to a device or application.

What is my account token? ›

A permanent payment token that replaces card/bank account details. It uniquely identifies a payment account for a customer and can be used to take take API and batch payments. By using an account token you remove the need to store card/bank account details within your environment.

Why do companies use tokens? ›

They are the tokens that give the right to part of the profits and the right to vote in the companies' strategic decisions and, as with shares in the traditional market, equity tokens are divided by classes. These classes are defined by the percentage of profits and the number of votes in the company's decisions.

How many tokens are there? ›

From the launch of bitcoin (BTC) in 2009 and ether (ETH) in 2015, the cryptocurrency market proliferated to more than 9,000 different coins and tokens in 2021.

What is token activation? ›

Activate a Software Token. You activate a software token on a device that is used for authentication, such as a mobile phone. This device is then used to gain access to protected resources that require multi-factor authentication.

How long does it take for a token to be activated? ›

Your token becomes active after 24 hours of acquiring it. To register it, log on to the GTBank internet banking platform or page using your user name-old account number and unique password. Go to the settings and help menu on your left.

How do I use the first token app? ›

Hard token
  1. Download the first bank mobile app and install.
  2. Register on the app by following the on-screen prompts.
  3. Login to the app using your User ID and password.
  4. Select “Account settings”
  5. Select “Token Synchronization”
  6. Press the button on your first bank token device, immediately a code will appear on the screen.
May 11, 2022

How do I activate my star token on other devices? ›

Please Start StarToken and enter user ID. Select 3rd option in StarToken App “Get activation code again”. On pressing Reset Button, new activation code will be sent to user's registered Mobile number.

How do I know if my token is active? ›

What to Check When Validating an Access Token
  1. Retrieve and parse your Okta JSON Web Keys (JWK), which should be checked periodically and cached by your application.
  2. Decode the access token, which is in JSON Web Token format.
  3. Verify the signature used to sign the access token.

What is activation code for online banking? ›

You'll need an Digital Banking activation code when you register or re-register for Digital Banking. It's used to generate or reset your security number and password for your online access.

What is token device in banking? ›

Banking tokens are easy-to-use devices that help authenticate digital banking users. Connected or unconnected, these security tokens meet the multi-factor authentication security requirements for “something you know” and “something you have” very effectively.

How do I register for token online? ›

Select the Hardware Token method. Then enter the token serial and the OTP displayed in the HW Token screen. Enter the OTP code provided by your token application under the QRCode. And click on Register button.

What is the code for First Bank token? ›

On your phone, press *322*0# to generate the OTP. The code will be sent to the aforementioned number. On the banking app, enter the OTP in the input field provided for it.

What is a token code? ›

The token code is a one-time password (OTP). It is valid only while it is displayed, and it can be used only once.

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