Mobile & Digital Banking - Bank of America (2024)

When you use the QRC feature certain information is collected from your mobile device for business purposes.

1

Mobile Banking:Mobile Banking requires that you download the Mobile Banking app and is only available for select mobile devices. Message and data rates may apply.

2

Alerts: Device must support ability to receive push notifications. Mobile app alerts are not available for all devices or in our web-based Mobile Banking. Message and data rates may apply.

3

Debit Lock/Unlock: When you place a lock on your debit or ATM card via Online or Mobile Banking, it will prevent most types of card transactions from being processed until you take action to unlock your card. Any virtual cards linked to the locked card will also be locked. However, the lock will not stop card transactions presented as a new recurring or a previously scheduled recurring transaction by the merchant, transactions using other cards linked to your deposit account, or the posting of refunds or credit adjustments to your account. Additionally, transactions that occurred prior to locking the card will not be affected. Locking your card is not a replacement for reporting your card lost or stolen. This feature is available on the Mobile Banking app for iPad, iPhone and Android devices. Data connection required. Wireless carrier fees may apply.

4

Touch ID® or Face ID®: Certain devices are eligible for enrollment in Touch ID®, Face ID® or fingerprint sign-in. If eligible, you will have the option to enroll by following the prompts within the Mobile Banking app. If you store multiple fingerprints on your device including those of additional persons, those persons will also be able to access your Bank of America Mobile Banking app via fingerprint, including the ability to access a call center, when Touch ID or fingerprint is enabled. Data connection required. Wireless carrier fees may apply.

5

Zelle® should only be used to send money to friends, family or others you trust. We recommend that you do not use Zelle® to send money to those you do not know. Transfers require enrollment in the service with a U.S. checking or savings account and must be made from an eligible Bank of America consumer or business deposit account. Transactions between enrolled users typically occur in minutes and transactions between enrolled consumers do not typically incur transaction fees from Bank of America. We will send you an email alert with transaction details after you send money using Zelle®. Dollar and frequency limits apply. See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for further details. Data connection required. Message and data rates may apply. Neither Bank of America nor Zelle® offers a protection program for payments made with Zelle®. Please treat Zelle® payments like cash, once you send the money, you are unlikely to get it back - for example, you do not receive the item you paid for using Zelle® or the item received is not as described. Regular account fees apply.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

6

Erica: The mobile feature, Erica, is only available in the English language. The feature requires that you download the latest version of the Mobile Banking app and is only available in the Mobile Banking app for select iOS and Android devices. Message and data rates may apply. Your chat may be recorded and monitored for quality assurance.

The screens depicted above are for illustrative purposes only and may not appear exactly as Erica responds in the mobile app.

7

Mobile Check Deposits: Mobile check deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply. In the Mobile Banking app menu, select Menu > Help > Browse More Topics > Mobile Check Deposit for details and other terms and conditions. Message and data rates may apply.

8

Bill pay: Before using Bill Pay in Mobile Banking, you may need to first enroll in the service through Online Banking.

9

Transfers: Fees apply to wires and certain transfers. See the Online Banking Service Agreement for details. Data connection required for online and mobile transfers. Wireless carrier fees may apply.

10

FICO: The FICO® Score Program is for educational purposes and for your non-commercial, personal use. This benefit is available only for primary cardholders with an open and active consumer credit card account who have a FICO® Score available. The feature is accessible through Online Banking, the Mobile website, and the Mobile Banking app for iPhone and Android devices. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. Data connection required. Wireless carrier fees may apply.

The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.

Apple, the Apple logo and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android, Google Play, and the Google Play logo are trademarks of Google Inc.

Erica, Life Plan, Bank of America and the Bank of America logo are registered trademarks of the Bank of America Corporation.

Investing in securities involves risks, and there is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (“MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of BankofAmerica Corporation (BofA Corp). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp.

Trust and fiduciary services are provided by Bank of America Private Bank, a division of Bank of America, N.A., Member FDIC, or U.S. Trust Company of Delaware. Both are wholly owned subsidiaries of Bank of America Corporation.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

Investment products offered through MLPF&S and insurance and annuity products offered through Merrill Lynch Life Agency Inc.:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value
Mobile & Digital Banking - Bank of America (2024)

FAQs

How to do Mobile Banking with Bank of America? ›

Log in to the Mobile App with your Fingerprint
  1. Using your Apple® and Android™ finger-enabled device, go to the Bank of America Mobile Banking app.
  2. Type or select your User ID, check the box to Set up Touch ID (Apple) or Set up fingerprint login (Android)
  3. Log in as usual.

What is the difference between Mobile Banking and digital banking? ›

Functionality. Digital Banking allows you to perform banking through multiple avenues like your desktop computer, tablet, laptop, etc., whereas Mobile Banking is only accomplished via mobile devices. Plus, you can conduct mobile Banking with the internet via banking apps or without the internet via SMS.

Does Bank of America have digital banking? ›

The Mobile Banking app 1 is packed with features to help you manage your Bank of America banking and Merrill investing accounts on the go – all in one place online. Send and receive money in minutes 5.

What is the name of the Bank of America mobile app? ›

Bank of America Mobile Banking 4+

How do I check my Bank of America account balance? ›

You can access your accounts using our automated Banking by Phone service 24 hours a day, seven days a week, 365 days a year. Check your balance, transfer money between accounts, verify recent deposits and withdrawals and find out what checks have recently posted. To bank by phone, call 800.432. 1000.

Why can't I log into Bank of America online banking? ›

Having problems signing in or resetting your Password? Check your password requirements. It should be at least 8 characters consisting of at least 1 uppercase letter, 1 lowercase letter and 1 number. Check your User ID.

Is digital banking good or bad? ›

The lack of overhead gives internet banks advantages over traditional banks, including fewer or lower fees and accounts with higher APYs. Internet banks lack personal relationships, no proprietary ATMs, and more limited services.

Why is mobile banking better than online banking? ›

Mobile check deposit, for example, a feature most banking apps offer, allows you to deposit a check on the go or from the comfort of your couch. Mobile banking apps can also make it easy for users to schedule and pay bills at their convenience with features like bill pay and upcoming payment alerts.

Which is safe, mobile banking or internet banking? ›

Risks of mobile banking

The 2021 Nokia Threat Intelligence Report indicated that 50% of banking malware is targeted toward Android users, because Androids run on a fully open-source operating system. Cyberattacks triggered by hackers, unexpected glitches, and user mistakes can all undermine an app's security.

How safe is the Bank of America mobile app? ›

Online and Mobile Banking Security Guarantee

We verify your enrollment with a code and also provide transaction alerts for new payees, password changes and other potentially suspicious activities. Plus, you're not responsible for transfers you don't authorize.

Does Bank of America give you a digital card? ›

A digital debit card is a temporary solution you can request through the Bank of America Mobile Banking app while you're waiting for a new or replacement debit card to arrive in the mail. It can be used to make ATM transactions and purchases in stores or online.

Does Bank of America charge a fee for Online Banking? ›

There is no fee for Online Banking when you have a Bank of America account, however, there may be other fees associated with your account.

Can I transfer money from Bank of America to another bank? ›

Online transfer using an account number and routing number. This lets you easily send money online to someone else's account, and is also a great way to transfer money between your own accounts with Bank of America or at other financial institutions.

How financially secure is Bank of America? ›

It operates across much of the U.S. and its territories and offers financial services in more than 35 countries. As with most major banks, all deposits in Bank of America CD, checking and savings accounts are insured up to $250,000 per depositor through the Federal Deposit Insurance Corp. (FDIC).

Is Bank of America a good bank? ›

Bank of America could be a good fit for consumers who want access to a local branch, plenty of ATMs and a highly rated app. But, like many big banks, it generally offers low rates of return compared with what other financial institutions are paying out.

How do I transfer money to someone else's bank account? ›

6 ways to deposit cash into someone else's account
  1. Make an electronic transfer.
  2. Make a wire transfer.
  3. Write a check.
  4. Deposit cash at the bank.
  5. Use a cashier's check.
  6. Use a money order.
Dec 22, 2023

How to open an online banking account with Bank of America? ›

Simply select an account, enter your personal information, verify your information and choose features & funding options. You will receive an email once your application is received and a follow-up email telling you whether it has been approved, plus any next steps.

Can I do online banking on my phone? ›

Online banking services do not require specific software. All online banking operations are conducted via a bank website. To access accounts, users need an internet connection and a browser on their desktop, laptop, or mobile device.

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