Luno: ☑️ The Ultimate Guide for Beginners ( Step By Step Guide ) (2024)

What is Luno?

Luno is a digital currency exchange facility that offers clients a technology platform to buy, sell and store digital currencies as well as pay for products and services using a cryptocurrency wallet. Digital currency is also known as a cryptocurrency and the two most famous examples are Bitcoin and Ether, the latter being the digital currency used to power Ethereum.

Formerly known as BitX, the company headquarters are in London, United Kingdom; and the company is represented in 40 countries around the world. However, Luno is focused on developing countries that have proven to be lead adopters of cryptocurrency. This includes South Africa, Nigeria, Indonesia, Zambia and Malaysia.

A 14-Point Quick Overview of Luno:

Please note: Naspers and Rand Merchant Investments havesoldtheir stakes inLunoto Digital Currency Group. Naspers-backed cryptocurrency exchangeLuno has been acquired by Digital Currency Group (DCG), a US-based blockchain investor, for an undisclosed sum

Luno was established in 2013 and is one of the early industry pioneers. By end of 2020, Luno had processed more than 8 billion dollars in transactions; offering exchanges between traditional global currencies and cryptocurrencies like Bitcoin and Ethereum.

How to download the Luno App on your Device?

What is a cryptocurrency exchange platform?

A cryptocurrency exchange platform facilitates the exchange of cryptocurrencies for traditional fiat money. Companies that operate exchange platforms came into being in 2009 with the launch of a decentralized cryptocurrency called Bitcoin. Many more cryptocurrencies have been launched since then, including the second most-popular one called Ether which is used to power Ethereum and Bitcoin Cash which was created through a Bitcoin Hard Fork.

A cryptocurrency exchange is either a ‘bricks-and-mortar’ business much like a bank that exchanges traditional fiat currencies (such as US Dollar, Euro and Pound Sterling), or it is a web-based platform that facilitates the exchange of fiat currencies and cryptocurrencies.

The business accepts credit card payments and electronic fund transfers in exchange for cryptocurrencies. It pays out cryptocurrencies into a customer’s cryptocurrency wallet or, in some cases, transfers it to a prepaid gift card that can be used to withdraw funds from any ATM in the world.

You typically access a cryptocurrency exchange platform by signing up on a website such as Luno, downloading an app from the App Store or you access it via Google Play.

What does Luno offer?

Luno offers its clients a simple and secure way to buy and sell Bitcoin and Ethereum using a built-in cryptocurrency wallet. It supports several global fiat currencies such as the US Dollar, Euro, Pound Sterling and the South African Rand.

Luno offers a brokerage service as well as offers training and consultancy services to help the general public understand the complexities of cryptocurrencies such as Bitcoin and Ethereum.

The company’s full-service offering includes:

Luno cryptocurrency trading platform

The cryptocurrency trading platform is core to the Luno website and is designed to facilitate the electronic process of buying and selling digital currency using fiat currency such as US Dollars, Euro and Pound Sterling.

The trading platform creates a linked account with your bank and you can immediately start trading Bitcoin or Ethereum as soon as your Luno account is verified.

Luno clients with registered accounts can trade digital currency with each other and Luno earns a commission on all sales.

Luno wallet

A Luno wallet is the software programme (app) that stores private and public cryptographic keys and interacts with the blockchain technology so that Luno clients can buy and sell cryptocurrency, store it and monitor transactions.

Basically, if you want to buy or sell any cryptocurrency, you need to have a cryptocurrency wallet. The public key stored in a Luno wallet facilitates payments to the wallet’s address; the private key facilitates spending of cryptocurrency from that address.

Luno brokerage service

Luno’s brokerage service facilitates the buying and selling of cryptocurrency through a dealer network, as opposed to a centralised exchange. A Luno broker connects sellers with buyers and pairs them for a sale. Cryptocurrency is sold or bought at a quoted exchange rate which includes a brokerage fee. The fee percentage varies according to market conditions.

The Luno brokerage service is the preferred option for larger trades as it tends to provide both parties with a better price and is more flexible and convenient.

API for developers

Luno API provides developers with financial information and trading capacity in the digital currency market. This functionality allows developers to work with Bitcoin and Ethereum to access blockchain technology which is required for tasks such as accessing current and historic cryptocurrency market data.

Learning portal

Cryptocurrency is a revolutionary decentralized digital currency and it’s confusing for even the most tech-savvy clients. Through Luno’s learning portal, you can learn more about the world of cryptocurrency, understand the language around Bitcoin and Ethereum and learn to trade cryptocurrency in a responsible manner.

Luno Store

The Luno Store is much like Google’s Play Store. It’s where Luno clients can go to find new and interesting crypto-based apps and services that have recently been launched in the digital currency space. The apps promoted in the Luno Store have been pre-screened and carefully vetted so they are safe to use.

How does Luno exchange currencies?

You can exchange cryptocurrencies such as Bitcoin and Ethereum in three easy steps through Luno:

Step 1: Sign up for a free Luno Wallet

Access Luno through your web browser or Smartphone and follow the easy registration process to set up your Luno profile.

Step 2: Deposit money into your Luno Wallet

Deposit any fiat value into your Luno Wallet using your preferred method of payment. This could be an electronic bank transfer or credit card payment.

Step 3: Buy the cryptocurrency of your choice

Purchase the amount of cryptocurrency you desire. It can be securely stored in your Luno Wallet or you can transfer it out of the Luno exchange.

How to buy Bitcoin or Ethereum through Luno?

Luno is different to many cryptocurrency exchanges in that it is designed primarily to simplify the process of buying Bitcoin (BTC) and Ethereum (ETH) with fiat currency, as opposed to trading one cryptocurrency for another.

Buying Bitcoins or Ethereum through Luno is a straightforward process but trading fees and conditions do depend on your country of residence. Certain countries require you to provide a unique reference number or deposit account as a security measure.

To buy Bitcoin and Ethereum, you first create a Luno account and go through a verification process to link it to your bank. Follow the easy steps to sync your bank account with your Luno account.

When your Luno account is verified and officially created via an email address of social media platform; you will be directed to WALLETS in the main menu.

Find the right wallet for your currency needs and make your first deposit. Depending on your location and whether there are further requirements to sync your bank account with Luno; you should be able to make an immediate fiat transfer from your bank to your Luno wallet.

When the funds have been transferred successfully, you will receive an email from Luno. From here on, you will be able to buy Bitcoin and Ethereum through Luno.

Where does Luno store my cryptocurrency?

Any Bitcoin, Bitcoin Cash or Ethereum that you receive is stored in your Luno wallet. This is not a physical wallet; it’s software that contains the private keys that authorize the owner of the cryptocurrency to send his or her “coins” to another wallet.

Cryptocurrency coins and cash are stored on the blockchain. The latter is a decentralized network that records digital currency transactions in much the same way as an old-fashioned accounting ledger. The individual blocks contain transactional information and can be thought of as pages of the ledger.

Does Luno support Ethereum?

As of November 2017, Luno clients can create an Ethereum wallet which operates independently of a Bitcoin wallet. An Ethereum wallet is required to buy, sell and store Ethereum; it’s not possible to use a Bitcoin wallet to buy and sell Ethereum.

Is Bitcoin Cash available to trade on Luno?

Bitcoin Cash is now available to trade on Luno. To create a Bitcoin Cash (BCH) wallet, you select your BCH trading pair on the exchange and place an order. A new BCH wallet is automatically created for you which you can use to buy, sell or store your BCH. You can also create a BCH wallet manually by adding the function to your Luno account.

You send BCH to and from Luno wallets in the same way you send Bitcoin and Ethereum. You need to provide the sender or receiver with an appropriate address or your QR code. You can find these in the WALLET tab in the main menu.

Bitcoin Cash was launched in August 2017 through a community-activated update to the protocol or code from the Bitcoin blockchain; otherwise known as the Bitcoin Hard Fork. A fork occurs when a group of miners run a different version of the software. The purpose of the Bitcoin Hard Fork was to increase the block size so more transactions could be processed per block.

Bitcoin Cash is designed to be used for everyday cryptocurrency transactions and is cheaper and faster to trade than Bitcoin. Essentially, Bitcoin Cash is designed to be used as digital cash for regular currency transactions and competes with the likes of PayPal and Visa.

How much does Luno charge?

The fees Luno charges vary depending on your location, the currency you are trading and how active the cryptocurrency network is at the time of the trade. The fee to send Bitcoin or Ethereum to a wallet is dynamic, meaning it is adjusted according to the cryptocurrency network traffic.

A fee is charged to receive Bitcoin or Ethereum via an address. Sending and receiving Bitcoin and Ethereum via a mobile platform or an email address is free.

There is a fee charged for all fiat withdrawals and it differs depending on the country where the trade occurs. Likewise, Luno trading fees differ based on the national currency and the size of the transaction.

How to download the Luno app on your device?

Is Luno safe to use?

Once it was launched in 2013, Luno has established itself as a trustworthy exchange website. The company offers an advanced level of security where a Luno wallet is secured via two-factor authentication and the account passwords are stored in a hashed form.

SSL encryption is used across the trading platform and Pretty Good Privacy (PGP) encryption is used to secure Luno wallets. Essentially, Luno keeps its clients’ funds stored in a series of “deep freeze” cold storage wallets which are significantly more secure than hot wallets.

The cold storage wallets are encrypted, multi-signature wallets where private keys are stored in individual bank vaults. The multi-signature features means that no one individual can access a Luno wallet without the cooperation of other parties.

What is two-factor authentication?

Two-factor authentication (2FA) is an extra layer of security, usually the addition of a unique once-off password. It typically requires a Luno client to have a second device such as a mobile phone to which the once-off code is sent. It’s much the same as a one-time password (OTP) used for banking transactions.

When two-factor authentication is required, you need to provide both your unique password and the once-off code for the Luno trading platform to authorize sign-in access or a digital currency transaction.

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What is a multi-signature wallet?

The multi-signature (MultiSig) feature built into a Luno wallet requires multiple authorisations from different people to successfully send a transaction to a blockchain. If five people are authorized to send Bitcoin from a MultiSig Luno wallet, then at least 3 of the 5 must approve the transaction before it is authorized.

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Luno provides a ‘hot wallet’ facility that is secured. Luno holds one of the required keys and the other key is held by BitGo. The latter is a prominent payment processor that safeguards essential key information through its multi-signature technology. An attacker would have to penetrate both Luno and BitGo to access a client’s wallet.

Where is Luno available?

Luno is currently available in the following developing countries:

South Africa
Indonesia
Malaysia
Nigeria

Luno is available in the following countries in Europe:

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Greece
Guernsey
Hungary
Iceland
Ireland
Isle of Man
Italy
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom

1. What is Luno?

Luno is a digital currency exchange platform that serves as a technology facilitator for buying, selling, and storing digital currencies. Its main focus is on developing countries, particularly in Africa and Southeast Asia, where cryptocurrency adoption has been prominent.

2. How to download the Luno App on your Device?

To download the Luno app, users can either visit the Luno website, access it through a web browser, or download the app from the App Store for iOS users or Google Play for Android users.

3. What is a cryptocurrency exchange platform?

A cryptocurrency exchange platform enables the exchange of cryptocurrencies for traditional fiat money. Luno operates as both a web-based platform and a mobile app, facilitating the exchange of fiat currencies and cryptocurrencies like Bitcoin and Ethereum.

4. What does Luno offer?

Luno provides a range of services, including a cryptocurrency trading platform, a cryptocurrency wallet, a brokerage service, an API for developers, a learning portal, and a store for crypto-based apps and services.

5. How does Luno exchange currencies?

Luno allows users to exchange cryptocurrencies in three simple steps: sign up for a free Luno Wallet, deposit money into the wallet, and then buy the desired cryptocurrency. The trading platform links with users' bank accounts for seamless transactions.

6. How to buy Bitcoin or Ethereum through Luno?

Buying Bitcoin or Ethereum on Luno involves creating an account, linking it to your bank, depositing funds, and then making the desired cryptocurrency purchase. The process is designed to simplify buying with fiat currency.

7. Where does Luno store my cryptocurrency?

Luno stores cryptocurrencies like Bitcoin, Bitcoin Cash, and Ethereum in a Luno wallet, which is a software program (app) containing private and public cryptographic keys. The actual coins are stored on the blockchain, a decentralized network.

8. Does Luno support Ethereum?

Yes, Luno supports Ethereum, and as of November 2017, clients can create an Ethereum wallet independently of a Bitcoin wallet.

9. Is Bitcoin Cash available to trade on Luno?

Bitcoin Cash is indeed available to trade on Luno. Users can create a Bitcoin Cash wallet and engage in transactions with this cryptocurrency.

10. How much does Luno charge?

Luno's fees vary based on factors such as location, traded currency, and network activity. Fees are dynamic and adjusted according to cryptocurrency network traffic.

11. Is Luno safe to use?

Luno employs advanced security measures, including two-factor authentication (2FA), SSL encryption, and Pretty Good Privacy (PGP) encryption. Client funds are stored in secure, encrypted, multi-signature cold storage wallets.

12. What is two-factor authentication?

Two-factor authentication is an additional layer of security requiring a unique once-off password, typically sent to a second device (e.g., a mobile phone) for authorization during sign-in or transactions.

13. What is a multi-signature wallet?

A multi-signature wallet requires multiple authorizations from different parties to send a transaction to a blockchain. Luno's multi-signature feature enhances security, and the wallet is held in cooperation with BitGo.

14. Where is Luno available?

Luno is available in various developing countries, including South Africa, Nigeria, Indonesia, Zambia, Malaysia, and several European countries, such as the United Kingdom, Germany, France, and others.

In summary, Luno serves as a comprehensive digital currency exchange platform, providing users with a secure and user-friendly environment for buying, selling, and storing various cryptocurrencies.