Lazada Multi Account Settings | iSeller Help Center (2024)

For those of you who have more than 1 seller account on the Lazada marketplace, you can integrate these accounts to be managed on iSeller.

To integrate your Lazada seller accounts, please follow these steps.

Step 1: Please select Apps Menu > Lazada Sub Menu.

Lazada Multi Account Settings | iSeller Help Center (1)

Step 2: On the Authentication panel, select Add Another Account.

Lazada Multi Account Settings | iSeller Help Center (2)

You will be automatically directed to a new page to login to the Lazada seller account you want to add. Then, please fill in your email / phone number and password to connect your Lazada seller account with iSeller.

Lazada Multi Account Settings | iSeller Help Center (3)

Then, select Authorize.

Lazada Multi Account Settings | iSeller Help Center (4)

If you have successfully connected, the Lazada seller account will appear in your iSeller account with a green check mark which means it has been integrated.

Lazada Multi Account Settings | iSeller Help Center (5)

Step 3: You need to set the visibility of the product you want to sell on the newly linked Lazada account. Please select Catalog > Products > Select the product you want to sell on your Lazada account.

Lazada Multi Account Settings | iSeller Help Center (6)

Then, activate the marketplace for which you want to set the visibility to blue.

Lazada Multi Account Settings | iSeller Help Center (7)

Step 4: You need to do inventory settings for the Lazada account just linked. Please select Sales > Lazada > Select the Lazada account you want to manage inventory.

Lazada Multi Account Settings | iSeller Help Center (8)

You can also make inventory settings on each marketplace you want.

Step 5: You need to import products from iSeller to the newly integrated Lazada seller account. To do this, please select the Catalog Menu > Listings Sub Menu > and select the Marketplace that will be filled with products.

Lazada Multi Account Settings | iSeller Help Center (9)

To import products on listings in the Lazada marketplace, the steps can be seen here. Meanwhile, to set up listings, the steps can be seen here.

When the product import has been successfully carried out, the product will automatically appear in the Listings view.

Lazada Multi Account Settings | iSeller Help Center (10)

Products that are already on the listings will automatically appear in the store on the Lazada seller account that you just integrated.

Sales Report

Besides being able to integrate products, you can also access product sales reports for each store in your Lazada marketplace. You can access those sales reports with the following steps.

Step 1: Please select Reports Menu > Sales Reports Sub Menu > Select "Marketplace Lazada" in the All Channels item > Select "Account" in the Add Dimension item.

Lazada Multi Account Settings | iSeller Help Center (11)

If so, it will look like the following image

Lazada Multi Account Settings | iSeller Help Center (12)

You can access these sales reports in detail by using iSeller. The Multi Account setup on the Lazada marketplace has been completed.

Lazada Multi Account Settings | iSeller Help Center (2024)

FAQs

How can I recover my Lazada account? ›

I forgot my password or I cannot log in to my account, what should I do?
  1. Click Forgot Password.
  2. Enter the email or cellphone number registered to your Lazada account. Slide to login for Security Verification.
  3. Choose a way to verify your identity.
  4. Click “Send Code”. Type in the code then click “Verify Code”.
Nov 8, 2022

How do I add another account in Lazada? ›

Step 1: Please select Apps Menu > Lazada Sub Menu. Step 2: On the Authentication panel, select Add Another Account. You will be automatically directed to a new page to login to the Lazada seller account you want to add.

Can you have multiple Lazada seller accounts? ›

Only a maximum of 5 accounts with different assortments can be created for each unique identity. A unique identity is determined by, but not limited to, business registration document (SSM), personal identity card number (IC number) or bank account number.

How do I change my account in Lazada? ›

How do I change the information in my account?
  1. Located at the bottom right corner, Click Account.
  2. From your account profile go to Settings.
  3. To change information go to, Account Information.
Nov 8, 2022

How do I restore my account? ›

  1. Follow the steps to recover your Google Account or Gmail. You'll be asked some questions to confirm it's your account. Answer the questions as best as you can. ...
  2. Reset your password when prompted. Choose a strong password that you haven't already used with this account. Learn how to create a strong password.

How long does Lazada delete your account? ›

Because the account deletion process is permanent, we effect your account deletion only after the cooling period of (7 Days) is over. You may cancel any submitted account deletion request by logging into your account within seven (7) days (“cooling period”) from the time of submission of the account deletion request.

Can I have two Lazada accounts with the same phone number? ›

Why does it say "This phone number is linked to another account"? For payment security, each mobile number can only be linked to one (1) Lazada Wallet.

Can I order in Lazada without an account? ›

No. You need to Register or Sign-In to your Lazada account before you can make a purchase.

Can I have 2 seller accounts? ›

Yes, you can have multiple active Amazon accounts. According to Multiple selling accounts on Amazon Policy, you may only maintain one seller account for each region. But you can open a second account if you have a legitimate business need.

Can I delete my lazada seller account? ›

How do I delete my Lazada seller account? Lazada Seller Center. You may request to delete your Lazada seller account by clicking the button bellow and fill out the form. By submitting your deletion request, you understand and accept the Terms and Conditions relating to Seller Account Deletion.

Can I have more than one seller account? ›

Having multiple Amazon seller accounts is not illegal, but it is subject to Amazon's policies and guidelines. Amazon permits sellers to have multiple accounts only if they have a legitimate business need for doing so. For example, a seller may have multiple accounts to sell products in different categories.

How do I change my account? ›

Go to Settings > Google. Tap the arrow beside your default account's name and email address. Select Add another account from the pop-up window. Enter your Google account's email address and tap Next.

How to reactivate Lazada seller account? ›

You can re-activate your store by following the steps below:
  1. Go to Seller Center > My Account > Profile.
  2. Select “Holiday Mode”
  3. Turn off “Holiday Mode”

Why is my phone number linked to another Lazada account? ›

You can only link your phone to one account. You cannot change the link to another account. You can delete the 2nd account but you can NEVER use that mobile number again to link to the first account. Lazada recommended that I use a different mobile number to link the the account.

How to activate Lazada Wallet without phone number? ›

If I don't have an active mobile phone number, is it possible to activate a Lazada Wallet connected to my account? A mobile number is required to activate a Lazada Wallet.

How do I change my phone number in my Lazada account? ›

You can change the information in your account anytime with these simple steps. Step 1: At your Account page click on the 'Settings' icon. Step 2: Click on 'Account Information' at the Settings page. Step 3: Click on the information section that you intend to edit and save the changes accordingly.

How to create a Lazada account without a phone number? ›

How to buy a virtual number for Lazada registration?
  1. In order to start Lazada without phone with a virtual number register on the website sms-man.com.
  2. Go to the menu and select the item “Payment”. ...
  3. Go back to the main menu and select the “Lazada” service.
  4. Buy a virtual number for Lazada by pressing the “Buy” button.
Oct 1, 2021

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