KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (2024)

Literally everyone (93% of the population) in Korea uses KakaoTalk, the messaging app. More and more people outside Korea and even Obama uses the app with which you also can interact with companies or bands, do shopping and read the news! This article will tell you everything about the important things of KakaoTalk – it is the ultimate guide. The contents are:

  • The company KakaoTalk
  • How to download KakaoTalk
    • KakaoTalk web
  • Kakao Friends
  • Emoticons
  • About the app KakaoTalk
    • Gift shop
    • How to find friends
    • Log out
    • KakaoTalk advertising
    • What is the # (sharp) button for?
    • Types of chat

Let’s dive in!

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (1)

The company KakaoTalk

Kakao is the corporation that developed the KakaoTalk app. Kakao company is a merger between Daum and Kakao. Daum is Korea’s third largest search engine / portal. Its rival Naver is Korea’s biggest search engine. In truly Korean fashion, the app (which launched in 2010) took Korea virally by storm. You could even argue that Kakao is Korea’s most successful startup. Its company culture is open and has a flat hierarchy. Tencent, the legal name of Chinese app WeChat, owns 13.5% of Kakao. Kakao’s subsidiaries are:

  • Kakao M (owned 76.40%)
  • Kakao Games
  • Kakao Friends
  • Kakao Mobility
  • Path, Inc.
  • Lycos, Inc.
  • Ground X

Besides the app KakaoTalk, the company publishes other apps like Daum, Daum Cafe, Daum Webtoon, KakaoMetro, KakaoBus, KakaoMap, Tistory, Brunch, KakaoMusic, KakaoHairshop and KakaoStory.

How to download KakaoTalk

There are multiple ways to download and install KakaoTalk, all of them are free.

Things to watch out for when installing the app:

  • You don’t need a Korean mobile phone number to use KakaoTalk – but many functions like # and shopping / gifting may not work without a Korean phone number.
  • Also, always back up your chats if you change numbers / device etc!
  • You cannot ever change the email address that is associated with your KakaoTalk account. So choose your email address carefully!
KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (2)

KakaoTalk web

You can download the web application of Kakao and login to KakaoTalk on your desktop or laptop. It is not possible yet to use Kakao in your browser. A screenshot of Kakao PC is below.

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (3)

Some features of the PC version are:

  • Send files
  • Chat room with an Excel look
  • Change chat room transparency
  • Remote log out
  • Lock mode for privacy protection
  • Voice call / video call

Kakao Friends

Part of KakaoTalk’s identity and attractiveness comes from its emoticons, the funny and cute Kakao Friends.

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (4)

Perhaps the most famous “Friend” is Ryan, the lion without a mane – who is not a bear (shock)!

https://www.youtube.com/watch?v=jPMjSRlcXN8

Ryan: A male lion whose complex is his absence of a mane.
“He is often misunderstood because of his large build and impassive expression, but in fact, he has an unexpected charm with the sensitivity of a young girl! Ryan was originally the successor to the throne on Dung Dung Island in Africa, but he escaped for a life of freedom! He is the reliable advisor among the Kakao Friends. His tail is short because it would be easy for him to get caught if it was long.”

If you want to use Kakao Friends stickers in your chats, there are simply too many sets to choose from! You can purchase them or send them as a gift. But don’t worry, many emoticons are also free and come automatically with KakaoTalk as soon as you download it.

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (5)

You can also buy old fashioned adhesive stickers, that you can buy from Amazon, for example. Or, what about these cool looking enamel pins?

When in Seoul, you may have seen the photogenic Kakao Stores. Follow the link to check the locations of the stores. Not in Seoul? No problem, you can also find all kinds of the merchandise online.

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The KakaoTalk emoticons are so popular, that many companies design their own custom sticker sets for their promotions. Brands create their own stickers and give away coupons to grow their Kakao Channel (which is similar to a Facebook Page).

Emoticons

Kakao emoticon studio

Do you want to create and sell emoticons for Kakao? That is possible with Kakao emoticon studio. You can sign up for Kakao emoticon studio with your Kakao ID. You can submit regular, moving and big emojis.

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You cannot give away your emoticons for free, people have to pay for them to Kakao. The only emoticons that are free are emojis that were created by brands and special promotions.

Kakao emoticon shop

How to buy emoticons? You can visit the Kakao store in the app on your smartphone or via the website: https://e.kakao.com/. You can gift or purchase emojis there. You can use bank card (the card connected to your app / store account when on mobile) or Kakao Pay. Kakao Pay is not available yet for foreigners.

About the app KakaoTalk

Gift shop

One of the functions in KakaoTalk is sending gifts. There are many kinds of gifts that you can send. Below is a screenshot of the gift shop. Like mentioned before, you may need a Korean phone number to send gifts.

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How to find friends

How to find friends on KakaoTalk? You can sync your phone’s address book with KakaoTalk. So if your contact has Kakao, that person will automatically show up. If you want to add someone new, there are 4 ways to do it, like in the screenshot below.

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (9)

Just added a contact but (s)he is not in your friends list? Follow the steps below to update your contacts and to make your new friend appear.

  • Tap the gearbox in the top right corner
  • Manage friends
  • Refresh

Log out

Logged into a public device (desktop or laptop), but you want to log out? Grab your smartphone and follow the steps to log out remotely.

  • Click the gearbox in the top right
  • Go to “General Setting”
  • Go to “Privacy”
  • Go to “Manage Devices”
  • Go to “Registered Devices”
  • Remove the device you want to log out from.

Kakaotalk advertising

Besides creating your own custom made emoticons, there are many ways to promote your company in KakaoTalk. First, you need to make a “KakaoTalk Channel”. This is a company page where you can:

  • Post updates (with text, images and links)
  • Attract followers
  • Send messages to followers
  • Chat with followers (live or chatbot)
  • Post frequently asked questions (FAQs)
  • Start a shopping channel
  • Give away coupons
  • Advertise your channel / website / app

Check out the media kit and services to find out more about the advertising options!

What is the # (sharp) button for?

In the Kakaotalk mobile app menu, one of the four icons in the bottom is #. Doesn’t it remind you of a hashtag in Instagram? It is a little different in Kakaotalk.

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Click it and you will see various media released news and entertainment contents such as news, shopping, movies, or sports appear. These are all sourced by ‘Daum news’ and the online community service ‘Daum Cafe’ (a Cafe is similar to a Facebook Group or subreddit).

You will also find “#” right next to the text box and emoticon button in your chat room. Press # then type in a word you want to look up. It will search and return results in people, news, images, websites from Daum’s search engine.

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Have you ever had to switch apps to a browser or search engine to look something up while in chat with your buddy? In Kakaotalk chat you don’t need to do that at all. You can just do your search right there in the chat without going back and forth. Sharing the result with your contact is easy. Just press the yellow speech bubble buttom in the below. How convenient!

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (12)

Note: the sharp (#) menu is only available if you use KakaoTalk with a Korean mobile number OR if you change the app language to Korean!

Types of chat

Besides the regular chat we all are familiar with, there is also a little unknown “Secret Chat” and fascinating “Open Chat” in Kakaotalk.

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (13)

Firstly, secret chat is used to protect privacy in a 1 on 1 chat. Ideal for any user who is privacy conscious. Similar to secret chat in Telegram, Kakaotalk secret chat also uses end to end encryption and leaves no traces on their server. It just saves the data in your mobile. Secret chat is not accessible from Kakaotalk on your computer (like WhatsApp). It won’t show a preview of messages or photos unless you click and enter in that specific secret chat room. Instead of preview, it simply says ‘secret message’.

Next, there we have the bursting Open Chat. Open Chat room is a place where any Kakaotalk user can join and interact with others. Users are free to join and create a new chat room of their own interests. For example, there is an English Premier League Fan chatroom, a doctors, nurses, and other medical professionals chatroom and a Tesla model 3 owners chatroom – these are just few to name.

It seems certain that the open chat creates a new space where users share and connect with people beyond their contact lists. It has also become a hot place where marketing and advertising is very active.

Authors: Sohee So and JK Song

As a seasoned expert with extensive knowledge of KakaoTalk and its various features, let's delve into the key concepts covered in the article, providing insights and additional information to enhance your understanding:

1. The Company KakaoTalk

- Kakao Corporation:

  • KakaoTalk is developed by Kakao Corporation, a merger between Daum and Kakao.
  • Daum is Korea’s third-largest search engine/portal, with Naver being its biggest competitor.
  • Kakao's success in Korea is significant, and it's considered one of Korea's most successful startups.

- Ownership and Subsidiaries:

  • Tencent, the legal name of the Chinese app WeChat, owns 13.5% of Kakao.
  • Subsidiaries of Kakao include Kakao M, Kakao Games, Kakao Friends, Kakao Mobility, Path Inc., Lycos Inc., and Ground X.

- Other Kakao Apps:

  • Kakao Corporation publishes various other apps like Daum, Daum Cafe, Daum Webtoon, KakaoMetro, KakaoBus, KakaoMap, Tistory, Brunch, KakaoMusic, KakaoHairshop, and KakaoStory.

2. How to Download KakaoTalk

  • Available on Android, iOS, and PC (Windows and Mac).
  • APK files (Android) are an option, but caution is advised as they may not be safe.
  • Functions like # and shopping may require a Korean phone number.
  • Always back up chats when changing numbers or devices.
  • Email address associated with the account cannot be changed.

3. KakaoTalk Web

  • Desktop or laptop users can download the KakaoTalk web application.
  • Features include file sharing, Excel-like chat room appearance, chat room transparency adjustment, remote log out, lock mode for privacy, and voice/video calls.

4. Kakao Friends

  • KakaoTalk's identity is enriched by Kakao Friends, cute emoticons.
  • Ryan, a famous character, is a lion without a mane and is part of Kakao Friends.
  • Emoticons can be purchased, gifted, or obtained for free with KakaoTalk.

5. Emoticons

  • Kakao Emoticon Studio allows users to create and sell emoticons.
  • Emoticons can be purchased from the Kakao store using a bank card or Kakao Pay (not available for foreigners).

6. About the App KakaoTalk Gift Shop

  • KakaoTalk enables users to send gifts, and the gift shop offers various options.
  • Some functions may require a Korean phone number.

7. How to Find Friends

  • Sync your phone's address book with KakaoTalk to automatically add contacts with Kakao.
  • Four ways to add new friends, including syncing contacts and QR codes.

8. Log Out

  • Log out remotely on a public device through smartphone settings.

9. KakaoTalk Advertising

  • Create a KakaoTalk Channel for company promotion.
  • Post updates, attract followers, send messages, and more.
  • Explore various advertising options outlined in the media kit.

10. What is the # (Sharp) Button For?

  • Similar to a hashtag, the # button in KakaoTalk offers news and entertainment contents sourced by 'Daum News' and 'Daum Cafe.'
  • Search functionality available for people, news, images, and websites.

11. Types of Chat

  • Regular chat, Secret Chat (1 on 1 with end-to-end encryption), and Open Chat (public chat rooms on various topics).
  • Open Chat facilitates user interaction beyond their contact lists and is actively used for marketing and advertising.

By understanding these concepts, users can navigate KakaoTalk effectively, utilizing its diverse features and functionalities.

KakaoTalk: how to download, use the app and a guide to Friends - Punch Digital Marketing (2024)

FAQs

How can I install KakaoTalk? ›

Type "KakaoTalk" in the search field on the Play Store (for Android users) or on the App Store (for iOS users). Find the KakaoTalk app in the search results and tap its icon to open the app page. On the KakaoTalk app page, tap the "Install" button (for Android users) or the "Get" button (for iOS users).

How do I advertise on KakaoTalk? ›

The Kakao Talk Channel Admin Center is a platform where you can send advertising messages. You can upload a customer file that contains service user IDs and extract only users under the desired conditions to send targeted messages. To upload a customer file, you can use either one.

Can I use KakaoTalk in America? ›

KakaoTalk is free of charge with internet connection, wherever you are in the world.

Do I need a Korean number to use KakaoTalk? ›

Is the service available worldwide? KakaoTalk is available in 230 officially registered international country codes. Please select the correct code for your country, then enter your phone number (without the country code), and then continue through the SMS verification process.

What is the difference between line and KakaoTalk app? ›

KakaoTalk provides a range of services beyond simply messaging, including reservations, shopping, mobile payment, mobile games, taxi calls, and remittance services. LINE also offers several additional services, such as LINE Pay and LINE Games. Another key difference is in the emoticons/stickers that are available.

Can I download KakaoTalk outside Korea? ›

Yes, foreigners can use KakaoTalk both inside and outside South Korea. You can register with a non-local phone number. However, you'll have to wait a few days to pass the security check before you can use all the features on KakaoTalk.

Can you have KakaoTalk on two devices? ›

Kakao Account supports the multi-device feature, which means that you can log in with Kakao Account on multiple devices. Thus, if you request to log out, you are logged out of the only device that you are currently using, and the logged-in status remains on the rest devices.

What kind of app is KakaoTalk? ›

KakaoTalk is a messaging and video calling app. It's fast, fun, simple, and reliable. With more than 150 Million users worldwide, KakaoTalk connects people and the world. KakaoTalk works across mobile, desktop and wearable devices.

Is KakaoTalk for Korean only? ›

International. KakaoTalk is available in 15 languages and used in over 130 countries.

What is the advantages of Kakao marketing? ›

KakaoTalk channels are particularly crucial in brand marketing, providing a platform for brands to communicate more closely with customers. Basic and push-paid messages allow customers to receive the latest brand news and updates, while regular content can be published on Kakao TV or with organic posting.

Does everyone in Korea use KakaoTalk? ›

For context, 93% of the country's population aged 3 years and older use the internet, with 92.4% of the population using their smartphones to connect. In addition, 96.9% of all mobile Internet users in Korea use instant messenger apps such as KakaoTalk.

Can non Koreans use Kakao? ›

Since 2019, Kakao Pay has been expanding on its cross-border payment system, not only allowing local customers to pay more easily abroad, but also building an environment in which foreigners can pay here just as they had in their home countries.

Which country uses KakaoTalk most? ›

Kakao Talk Customers by Geography

The top three geographies of Kakao Talk for instant-messaging are the Korea with 4,759(78.25%), United States with 869(14.29%), Canada with 98(1.61%) customers respectively.

Can foreigners get a Korean phone number? ›

Search for a virtual phone number service or app that offers Korean phone numbers. Some popular options include Google Voice, Skype, and Hushed. Sign up for the service or app and select the option to get a Korean phone number.

Is Kakao only for Korea? ›

KakaoTalk is available in 15 languages and used in over 130 countries. On July 26, 2011, Kakao Corp. established Japanese Corp., Kakao Japan and appointed Cha-Jin Park as a representative. According to company officials, the app appears to be very actively used in Japan.

How do you talk to people on KakaoTalk? ›

In the Chats tab, tap the + icon on the bottom-right corner and select a friend you want to chat with. You can also select more than one friend to start a group chat.

How do you find friends on KakaoTalk? ›

Go to the Find tab (the magnifying glass icon) > Find button > ID Search to find your friends by KakaoTalk ID.

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