Is Credit Karma a scam? (2024)

Editorial Note: IntuitCredit Karma receives compensation from third-party advertisers, but that doesn’t affect our editors’ opinions. Our third-party advertisers don’t review, approve or endorse our editorial content. Information about financial products not offered on Credit Karma is collected independently. Our content is accurate to the best of our knowledge when posted.

Advertiser Disclosure

We think it's important for you to understand how we make money. It's pretty simple, actually. The offers for financial products you see on our platform come from companies who pay us. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials.

Compensation may factor into how and where products appear on our platform (and in what order). But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. That's why we provide features like your Approval Odds and savings estimates.

Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can.

Checking your credit on Credit Karma really is free, but we’re glad you’re doing your homework.

We get it. The phrase “free credit score” might set off red flags. You might be wondering, “What’s the catch? Is Credit Karma a scam?”

The answer is, “No.” There’s no catch. No strings attached. We’re not a scam. You can rest assured Credit Karma has your back. We’re a personal finance company that wants to help you better understand your financial situation and help you learn ways you can save money. We offer free credit reports, free credit scores, free credit monitoring and identity monitoring.

The best part? We don’t ask for your credit card number, so you don’t have to worry about receiving a bill from us.

  • How can I get a copy of my credit report?
  • So, how does Credit Karma make money?
  • Is Credit Karma safe?
  • Does Credit Karma show my real credit score?
  • How do credit reports and credit scores work?

How can I get a copy of my credit report?

You can get free access to your credit scores, reports and monitoring within minutes at Credit Karma.

Credit Karma features VantageScore 3.0 credit scores provided independently by TransUnion and Equifax.

Many factors could be taken into account when calculating a score, and each model may weigh credit factors differently. Though your scores may vary, they’re all based on information in your credit reports. So focusing on what’s in your reports could help you build your credit overall. Once you know where you stand, we’ll help you figure out where to go from there.

So, how does Credit Karma make money?

When we say “free credit score,” we mean it. Credit Karma will never ask you to pay to see your credit scores and reports.

So, how does Credit Karma make money? Here’s how it works.

When you join Credit Karma, we take a look at your financial picture by analyzing your credit reports. If we find a credit card or loan that could save you money, we may recommend it. Then, if you sign up for the products we recommend, we typically receive compensation from the lender or bank.

We want our offers to provide value to you — whether it’s savings, rewards or debt relief — and we choose financial partners that share our mission. If we do our job well, you save some money, we make some money and banks turn away fewer customers.Everyone wins.

You can receive a free copy of your credit reports once a year from the three major credit bureaus — Experian®, Equifax® and TransUnion® — by visitingannualcreditreport.com.

This government-approved website provides your credit reports, but not your credit scores. Credit Karma offers both these features — your credit report and VantageScore 3.0 scores from TransUnion® and Equifax® — for free. And they are updated more frequently.

How’s your credit?Check My Equifax® and TransUnion® Scores Now

Is Credit Karma safe?

In order to pull your credit reports, we need some personal information such as your full name, address, date of birth, Social Security number or phone number. We recognize this is a sensitive matter. That’s why we take security seriously, and we don’t sell your information to unaffiliated third parties for their advertising or marketing lists.

Does Credit Karma show my real credit score?

Did you know you have dozens of credit scores?

It’s true. And for most people, that’s too many credit scores to keep track of. So, Credit Karma makes it easy for you. We sift through the paperwork and provide you with your real TransUnion® and Equifax® credit reports, as well as their corresponding VantageScore 3.0 scores.

It can be difficult to keep track of all your credit scores and reports. But Credit Karma is here to help. And if you ever have questions about the scores or reports you see on Credit Karma, you can always reach out to our support team.

How do credit reports and credit scores work, and what’s the difference?

The three major credit bureaus — Experian®, Equifax® and TransUnion® — build your credit reports with information about your credit cards, mortgages, auto loans, student loans and any other money you borrow.

You can think of these credit reports as a diary of your financial history.

FICO® and VantageScore® — the two scoring models most commonly used by lenders — then dig through your credit reports. They look at your payment history, utilization ratio, the age of your credit, your types of credit and any new credit inquiries. (VantageScore® also considers your total available credit limit.) They use that information to assign you a credit score.

Here’s where it gets a little confusing. FICO® tracks up to 28 unique credit scores for each person. There’s the standard FICO® score, as well as dozens of other scores that are optimized for companies in different financial sectors, such as credit card issuers, mortgage providers and auto lenders.

VantageScore®, meanwhile, offers unique credit scores for each of the three major credit bureaus. That’s one reason you might see slightly different scores from TransUnion® and Equifax® when you log onto your Credit Karma account. For the more information, read:Why credit scores differ between credit reporting agencies.

There are also other, lesser-known companies that issue credit scores.

Next steps

Credit Karma will never charge you to see your free credit reports and scores. We don’t sell your personal information to unaffiliated third parties for their marketing or advertising lists, either. We’ll recommend the credit cards or loans so you can choose the right fit for you. And, of course, there isn’t any pressure to apply for the cards or loans we recommend.

But don’t take our word for it.

We invite you to do your homework on Credit Karma to make sure you feel comfortable with our company before you sign up.

If you have any questions, we’re here to help. Visit our Help Center to get in touch with our support team.

How’s your credit?Check My Equifax® and TransUnion® Scores Now

About the author: Tim Devaney is a personal finance writer and credit card expert at Credit Karma. He’s a longtime journalist who prides himself on being a good storyteller who can explain complex information in an easily digestible wa… Read more.

Is Credit Karma a scam? (2024)

FAQs

Is there a scam with Credit Karma? ›

Last year, Credit Karma agreed to pay $3 million to settle charges that it deceived people by claiming — falsely — that they had been “pre-approved” or had “90% odds” of approval for credit cards or loans offered by banks and lenders that used Credit Karma to promote their financial products.

Can Credit Karma be trusted? ›

The credit scores and reports you see on Credit Karma come directly from TransUnion and Equifax, two of the three major consumer credit bureaus. The credit scores and reports you see on Credit Karma should accurately reflect your credit information as reported by those credit bureaus.

Is there a risk to using Credit Karma? ›

Credit Karma goes the extra mile when it comes to the safe-keeping of our members' personal information. We use 128-bit or higher encryption to protect during the transmission of data to our site and encrypt data at rest. If we suspect any suspicious activity on your account then we'll alert you as soon as possible.

What is Credit Karma in trouble for? ›

In September 2022, the FTC announced an enforcement action against Credit Karma, alleging that the company used claims that consumers were “pre-approved” for a credit card or had “90% odds” of approval to entice them to apply for offers that, in many instances, they did not qualify for.

How wrong is Credit Karma? ›

Here's the short answer: The credit scores and reports you see on Credit Karma come directly from TransUnion and Equifax, two of the three major consumer credit bureaus. The credit scores and reports you see on Credit Karma should accurately reflect your credit information as reported by those bureaus.

Can I trust Credit Karma with my SSN? ›

Credit Karma asks only for your name, address, birthdate, and the last four digits of your Social Security number. It doesn't store Social Security numbers, so there's virtually no risk that anyone can steal this information.

What site is better than Credit Karma? ›

WalletHub

The app is designed for people who want to manage their debt more responsibly. Why you should choose WalletHub as a Credit Karma alternative: Offers free access to your credit score and report.

Is it worth it to use Credit Karma? ›

How Accurate is Credit Karma? Credit Karma is considered an accurate source of credit information because it gets its information from two of the three major credit bureaus: TransUnion and Equifax. So, if there is credit information reported to Experian, it will not be reflected in Credit Karma's data.

Why is my FICO Score 100 points lower than Credit Karma? ›

Your FICO Score is a credit score. But if your FICO score is different from another of your credit scores, it may be that the score you're viewing was calculated using one of the other scoring models that exist.

Is there a lawsuit against Credit Karma? ›

In January 2023, Credit Karma paid money to settle charges brought by the FTC. The FTC alleged that many people who got “pre-approved” credit offers from Credit Karma were not approved. As a result, they wasted time applying and sometimes saw their credit scores drop when their applications were denied.

Do not use Credit Karma.? ›

The FTC said that Credit Karma falsely claimed that consumers were "pre-approved" and had "90% approval odds" to get them to apply for a credit card. According to the FTC, nearly one-third of people who applied for those offers were ultimately denied and that misrepresentation impacted their credit scores.

Is my money safe in Credit Karma? ›

When you open a Credit Karma Money Spend account, your funds will be deposited into an account at MVB Bank, Inc. and its deposit network. MVB Bank, Inc. is a member of the Federal Deposit Insurance Corp., and funds in your Spend account are FDIC-insured up to $5,000,000.

Why do people say Credit Karma is bad? ›

This is mainly because of two reasons: For one, lenders may pull your credit from different credit bureaus, whether it is Experian, Equifax or TransUnion. Your score can then differ based on what bureau your credit report is pulled from since they don't all receive the same information about your credit accounts.

How much are people getting from the Credit Karma settlement? ›

How much money will I get? That depends on how many people file claims, according to the FTC. However, if the total number of people estimated to be eligible were to file claims, that would result in payments of about $6 each.

Are the offers on Credit Karma legit? ›

The offers for financial products you see on our platform come from companies who pay us. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials.

How does Credit Karma contact you? ›

You may receive a call or text from Credit Karma Money Fraud prevention services to verify recent transactions. This can happen when using your debit card for the first time with certain merchants, while traveling, or any time we need to confirm that activity on your card is approved by you.

How do I know if an email from Credit Karma is legit? ›

Second, make sure the sender is ⁤”creditkarma.com” or “creditkarma.co.” ⁢Don't click on emails with any other domain, as this could be a ​sign ‍of‌ a phishing attempt. Finally, double-check the email address. ⁢If the ‍address does not match the official Credit Karma address, it may be a scam.

Is Credit Karma banking legit? ›

Credit Karma uses a network of banks to provide a 100% free interest-bearing savings account with no fees. The balance in your Credit Karma Money Save account is eligible for FDIC insurance up to $5,000,000.

Is something wrong with Credit Karma? ›

No, we are not detecting any problems with Credit Karma right now. The last outage detected for Credit Karma was on Tuesday, January 17, 2023 with a duration of about 57 minutes.

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