How can we request a cancellation of a label for this situation for a double whammy cancellation:
-the buyer "paid for shipping"
- somehow when we went to print the label, it stated it was already printed, and the only option was to cancel it and re-purchase it.
- the local postoffice refused that printed label
- we paid directly (a lot more) at the p.o. counter
- we tried to cancel that second label, and it would not let us because it said it was already cancelled.
- if it takes >5 days for all this to sort out, then our "5 days to cancel" expires.
So we're out $10 at the p.o., and potentially another $5 X 2 (ebay's label price),
and potentially another $5 because the buyer gets the refund(s)
Separately, why cannot one adjust the weight to the actual packaged weight, before purchasing the label, even if SELLER pays for shipping ("Free Shipping")?
