If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support (2024)

FAQs

If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support? ›

Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other. Turn your Bluetooth accessory off and back on again. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.

Make sure that iOS software is up to date. On your iOS device, go to Settings then Bluetooth and make sure that Bluetooth is on. If you can’t turn on Bluetooth or you see a spinning gear, restart your iOS device. Unpair the Bluetooth accessory and put it back in discovery mode, then try to pair it again.

If your iPad's Bluetooth isn't discovering devices, it's usually because your Bluetooth is turned off. This step may seem obvious, but it can be easy to forget to turn Bluetooth on before trying to use it. Just tap Settings > Bluetooth and then turn Bluetooth on.

If your Bluetooth devices won't connect, it's likely because the devices are out of range, or aren't in pairing mode. If you're having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet "forget" the connection. Visit Business Insider's homepage for more stories.

There are a few things you can try to fix the problem, including restarting your devices, making sure Bluetooth is enabled on both devices, moving closer to the Bluetooth device, forgetting the Bluetooth device on your iPhone and then pairing with it again, resetting your iPhone's network settings, and updating your ...

On an iPhone or iPad, clear the Bluetooth cache by unpairing all your Bluetooth devices and then restarting the device. On an Android device, you can unpair your devices, but you can also clear the cache more thoroughly through the Apps menu.

On your phone, open the Settings app and tap Bluetooth (or Settings > Connections > Bluetooth). Make sure Bluetooth is turned on (the button should be blue). Check your Bluetooth device and make sure it's turned on and in discovery mode. Wait for it to show up under Available Devices on your phone.

How do you reset a Bluetooth device? ›

To reset a Bluetooth device, open the Start menu and go to Settings > Devices > Bluetooth & other devices. Then select the Bluetooth device you want to remove and click Remove device > Yes. Finally, click Add Bluetooth or other device to reconnect your device. Open the Windows Start Menu.

Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to make sure it's not too close to any other USB device that's plugged into a USB 3.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections.

To clear bluetooth cache on your iPhone, you will need to remove all bluetooth devices and restart your device.

Unfortunately, you cannot update Bluetooth version on your Android phone and you cannot connect two devices through Bluetooth at a same time. Bluetooth versions are installed by the manufacturer on Android device. So, you cannot update it anyhow on your Android phone. Hope this helps.