I’ve used Plaid to login to my bank account. How do I delete all my data from Pl... (2024)

meowtimemania on Aug 16, 2021 | parent | context | favorite | on: Plaid settled $58M lawsuit over alleged consumer d... I’ve used Plaid to login to my bank account. How do I delete all my data from Plaid??

jeandenis on Aug 16, 2021 | next [–] (Plaid CTO here) You can use the Plaid Portal (https://my.plaid.com) to view what types of data are being shared, to revoke access (to both the apps and Plaid) and delete data stored in Plaid’s systems. You can also put a data deletion request through support. Not as per my comment above that we don’t, and have not, sold data.https://plaid.com/legal/#consumer-support

briffle on Aug 16, 2021 | parent | next [–] I have tried to login to this site, registered my phone number, and it says it can't find any accounts of mine. yet I know YNAB uses plaid as its backend, and has links to my banks, credit card companies, and even my mortgage. Is this a bug, or are those of use that use certain 3rd parties not able to see our data?

jeandenis on Aug 16, 2021 | root | parent | next [–] Would love to help with this. YNAB hasn't always been a Plaid customer, so it might have been a historical connection -- either way, please contact our support team to help you figure this out ASAP https://my.plaid.com/help

SevenSigs on Aug 16, 2021 | root | parent | next [–] You have customers that use consumer data and they don't have to pay for it? Where can I get this free data?

dreyfan on Aug 16, 2021 | parent | prev | next [–] Why did you settle for $58M in fines when Yodlee does the same thing but they very blatantly sell customer data, and as of yet, remain untouchable?

madamelic on Aug 17, 2021 | root | parent | next [–] Visibility in my opinion. Plaid is a financially juicy target that has a lot of customers.

buu700 on Aug 16, 2021 | prev | next [–] I did this recently (well not all my data, but one bank account). I had to go through customer support, and they had some trouble with it but eventually figured it out. I'm not a fan of Plaid. The core concept is great, but training users to enter credentials (much less banking credentials) into third-party sites is nuts. Nowadays, it would be easy for someone to pivot from a compromise of a random company's web server to impersonating Plaid and pwning most of their customers' bank accounts. This would be trivial to fix by deprecating their current UI and switching to a small popup or redirecting to a different URL.

lutorm on Aug 16, 2021 | prev [–] If you change your bank credentials, at least your current data is safe. You mean how to delete the data they scraped?

The conversation revolves around Plaid, a financial services company that provides a platform for users to link their bank accounts to various applications. The users express concerns about data security, the ability to delete their information from Plaid's systems, and the safety of their financial data.

Plaid's CTO addressed queries about data deletion and access control, providing a link to the Plaid Portal for users to manage their shared data and initiate deletion requests. The CTO also clarified that Plaid doesn't sell user data and suggested contacting support for specific issues.

There's a mention of a user's experience trying to access the Plaid Portal without success and concerns about their data linked to third-party applications like YNAB (You Need a Budget). The CTO encouraged reaching out to support for assistance, hinting that historical connections might affect data visibility.

One commenter questioned the accessibility of consumer data by Plaid's customers for free, implying the potential value of such data. Another user compared Plaid's settlement in a lawsuit to Yodlee's practices of allegedly selling customer data, hinting at the differences in visibility and customer base between the two companies.

Additionally, there's criticism about Plaid's security practices, with suggestions to revamp the authentication process to mitigate risks associated with entering sensitive information on third-party sites.

The conversation threads involve concerns about data security, access control, data deletion processes, historical data connections with third-party services, comparisons between different financial service providers' practices, and suggestions for enhancing security measures in handling sensitive financial information.

As for the article's concepts covered:

1. Plaid: A financial services company enabling users to link bank accounts to various applications.
2. Data deletion and access control: Users inquire about removing their data from Plaid's systems and controlling access to shared data.
3. Third-party data access: Concerns arise about visibility and access to user data linked through third-party applications.
4. Data selling and legal issues: Questions about Plaid's practices regarding selling user data and comparisons to other companies like Yodlee in legal matters.
5. Security concerns: Critiques regarding Plaid's authentication process and suggestions for enhancing security measures.

Understanding these concepts allows for a comprehensive grasp of the concerns raised regarding data privacy, security practices, and user control within the context of financial data handling by companies like Plaid.