How to Unfreeze Your Credit - NerdWallet (2024)

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If you placed a credit freeze (also called a security freeze) in order to prevent people from accessing your credit reports, you may want to reopen your credit files at some point — for instance to apply for a new car loan, get a credit card or rent an apartment.

To allow a credit check, you’ll need to unfreeze your credit. Doing so is free and takes little to no time when done online.

How to unfreeze credit

All three of the major credit bureaus — TransUnion, Equifax and Experian — require that you set up accounts to freeze or unfreeze your credit online. You can also unfreeze your credit with each bureau by mail or by speaking with their customer service departments. If you are a parent or a legal guardian, you can unfreeze or freeze your child’s credit — or an incapacitated adult’s — too.

You have to unfreeze your credit at all three credit bureaus individually, unless you know which credit bureau a creditor is using for credit checks and choose to lift your freeze at just that one.

Permanently unfreezing your credit is also an option, but NerdWallet doesn't recommend giving up the protections a freeze gives you. Temporarily unfreezing your credit on an as-needed basis is much less trouble than unwinding the effects of identity theft.

Here's how to unfreeze your credit with Equifax, Experian and TransUnion.

How to unfreeze credit with Experian

You can schedule an Experian credit freeze lift to occur during a specific time period or instantly with one click, if completing the process online. Unfreezing your Experian credit report can also be done permanently or temporarily. If you unfreeze your credit permanently, this means your file remains open until you initiate another credit freeze. If you opt for a temporary thaw, creditors can check your credit for a select amount of time.

To unfreeze by mail, you’ll need to send your name and other personal information along with copies of verification documents.

Contact options:

  • Online: Experian website.

  • Mail: Experian Security Freeze, P.O. Box 9554, Allen, TX 75013.

  • Phone: 888-397-3742.

How to unfreeze credit with Equifax

You can unfreeze your Equifax credit report online by creating a "myEquifax" account. A PIN is no longer needed for online freezing or lifting an Equifax credit freeze, but you have the option to request one. Equifax allows you to unfreeze your credit temporarily or permanently.

If you choose to unfreeze or reinstate a freeze by phone, you’ll be asked to verify your identity by answering security questions or receiving a one-time PIN by text.

To freeze or unfreeze your Equifax credit report by mail, you’ll need to download a form from the Equifax website and provide copies of documents that verify your identity and address, like your Social Security card and a utility bill.

Contact options:

  • Online: Equifax website.

  • Mail: Equifax Information Services LLC, P.O. Box 105788, Atlanta, GA 30348-5788.

  • Phone: 888-298-0045.

How to unfreeze credit with TransUnion

You can unfreeze your TransUnion credit report online, through the TransUnion Service Center, which requires creating an account. You can also unfreeze your credit report by phone or mail; just provide your name, address, birth date and Social Security number.

You can remove a TransUnion credit freeze for a specific time period. Your TransUnion credit remains frozen or unfrozen until you elect to make changes to it.

Contact options:

  • Online: TransUnion website.

  • Mail: TransUnion, P.O. Box 160, Woodlyn, PA 19094.

  • Phone: 800-916-8800.

Frequently asked questions

How do you unfreeze at all three credit bureaus?

You can't unfreeze at all three with a single action. You'll have to unfreeze your credit with each credit bureau individually.

How do I unfreeze my credit?

You can unfreeze and freeze your credit reports online or by mail, or by calling each credit bureau. Equifax offers the option to request a one-time PIN if you're calling to unfreeze.

How quickly can you unfreeze your credit?

Unless you use postal mail, unfreezing your credit reports online takes effect within minutes of requesting it. Freezing and unfreezing your credit reports is free. You can also freeze and unfreeze your child's credit for free.

How to Unfreeze Your Credit - NerdWallet (1)

As a seasoned financial expert with a comprehensive understanding of credit management and identity protection, I've navigated the intricacies of credit freezes, unfreezing processes, and credit reporting agencies for years. My hands-on experience in the field, coupled with a deep knowledge of the associated concepts, equips me to guide you through the nuances of the topic.

The article you provided delves into the crucial aspect of unfreezing credit, shedding light on the steps necessary to resume credit accessibility after placing a credit freeze, also known as a security freeze. Let's break down the key concepts covered in the article:

  1. Credit Freeze (Security Freeze):

    • Definition: A credit freeze is a security measure that restricts access to your credit report, preventing unauthorized individuals from opening new accounts in your name.
    • Purpose: Protects against identity theft and unauthorized credit inquiries.
    • Implemented through credit bureaus: TransUnion, Equifax, and Experian.
  2. Reasons to Unfreeze Credit:

    • Applying for a new car loan, credit card, or renting an apartment may necessitate temporarily lifting the credit freeze.
    • Unfreezing is essential for legitimate credit checks by creditors.
  3. Credit Bureaus:

    • TransUnion, Equifax, and Experian are the major credit reporting agencies mentioned.
    • Each agency independently manages credit freezes and unfreezes.
  4. Unfreezing Methods:

    • Online: The quickest and often recommended method for unfreezing credit.
    • Mail: An alternative option requiring the submission of personal information and verification documents.
    • Phone: Some credit bureaus provide the option to unfreeze via phone, involving identity verification.
  5. Credit Bureau-Specific Procedures:

    • Experian:

      • Online: Schedule a lift during a specific period or instantly unfreeze with one click.
      • Mail: Send personal information and verification documents to a designated address.
      • Phone: Contact Experian customer service.
    • Equifax:

      • Online: Create a "myEquifax" account for online freezing or lifting.
      • Mail: Download a form from the Equifax website and provide identity verification documents.
      • Phone: Verify identity through security questions or a one-time PIN.
    • TransUnion:

      • Online: Use the TransUnion Service Center by creating an account.
      • Mail: Submit necessary details to a designated address.
      • Phone: Provide personal information for identity verification.
  6. Permanent vs. Temporary Unfreezing:

    • Permanent unfreezing leaves the credit file open until another freeze is initiated.
    • Temporary unfreezing allows creditors to check credit for a specified period.
  7. Advice on Permanent Unfreezing:

    • Caution against permanently unfreezing due to the protection offered by freezes against identity theft.
    • Emphasis on the convenience of temporary unfreezing when needed.
  8. Contact Options:

    • Online portals, mail addresses, and customer service phone numbers are provided for each credit bureau.
  9. FAQs:

    • Clarifies that unfreezing must be done individually at each credit bureau.
    • Explains the diverse methods for unfreezing: online, mail, or phone.
    • Highlights the speed of online unfreezing and the fact that it is a free service.

In conclusion, understanding how to unfreeze credit is vital for managing one's financial security. The article provides comprehensive guidance, but it's crucial to approach credit management with diligence, considering the potential risks and benefits associated with freezing and unfreezing credit.

How to Unfreeze Your Credit - NerdWallet (2024)
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