Creating a sell order with us is super easy and for most banks, you'll have the money in your account the same business day. If it is your first time selling crypto, it can be a good idea to do a small test order before sending through the full amount. Remember to check out what network you should be using before starting.
This article will walk you through the process of converting your crypto into fiat (NZD/AUD etc).
We also have a video walkthrough if that is your preferred way of learning
Create a sell order
To create a sell order, follow the GIF below or click on sell, then choose what coin you are wanting to sell, how much (in either fiat or crypto) and then click Sell Now.
Confirm your bank account
This page will let you confirm your order, and let you confirm that we will be sending your fiat to the correct bank account. If Easy Crypto does not already have your bank account, you will be given an option to provide it here.
If you want to change your bank account, you can do this under My Account > Details > Bank Account.
Once you are happy and have made sure Easy Crypto will be sending your fiat to the correct bank account, click ' Get XYZ deposit address'.
Carefully read ALL of the instructions
It is VERY IMPORTANT to make sure that you are sending the crypto over the correct network - if you are unsure of what network to use please read this article. If the cryptocurrency requires a memo or destination tag, you must include it in your wallet when you send the crypto.
🚨 If you do not include a memo when required, or the funds are sent on the incorrect network, your funds may be irretrievably lost.
Send the crypto from your wallet
Jump into your wallet and send us the amount of crypto you raised the order for.(address provided during the selling process)If you don't know how to send crypto from a different wallet, you can click here to learn how to do this.
Our systems are 100% automated, so if you send us the wrong amount, your order will see a delay and you may be at risk of losing your funds. If you need any help completing your sell order, use the messenger in the bottom right of the screen to speak to a support agent.
Create sell order first
Check network is the same in your wallet as in the sell order
Select your bank account for payout
Check network again
Check if memo or destination tag is required
Send from your wallet to the address provided on the order
Wait for payment into your bank account
When you place a sell order through us and once we have received the crypto (This is when we lock in the rate) we will then queue your order for payout, you will generally receive the payment the same day.
We process payments periodically throughout the day in batches, and so it may take a few hours from when your order completes to when the NZD arrives in your bank account.
💡Orders made outside of normal business hours (9am-5pm) may not show in your account until the following day.
Check out this article for next steps I sold crypto but I haven't received it
