How to fix payment issues on Google Pay (2024)

India Today Web Desk

Covid-19 has made digital payment widely used amongst people rather than keeping cash in their wallets. It involves a variety of facilities, like recharge options, payment of bills, and other financial transactions. But sometimes transactions fail while using the G Pay app. The failure in the transaction can be due to a bad internet connection or app glitches or a troubleshooting issue. The failure can be solved by switching from WiFi to other internet connections like mobile data or a different internet connection.

STEPS TO FIX PAYMENT ON GOOGLE PAY

Step 1: You can check the issue by making smaller payments.

Step 2: For using another method, try a new number by entering a phone number or UPI ID.

Step 3: Cross-check the recipient's bank account to Google Pay.

Step 4: Next, also check your part of the transaction limit.

HOW TO TROUBLESHOOT PROBLEMS WHILE SENDING OR RECEIVING MONEY

Step 1: Check if the sender and the receiver have an active internet connection.

Step 2: You should keep the phones closer to a limit of a few inches.

Step 3: You can remove cases or covers if required.

Step 4: Click on the device that is upgraded and try once more.

Step 5: The payment account information should be verified so that it doesn’t have an outdated version.

Step 6: Update the account and the amount at the receiver's end should be eligible to cover the transaction.

Step 7: Also check the transaction limit.

Step 8: If the above steps don’t work, then you can try sending money via QR code or search for the contact name, phone number, account number, or UPI ID.