How to fix Maps when it crashes - Android (2024)

If the Google Maps app on yourphone or tablet crashes or has other issues that affect your experience on Maps, try the following steps:

  • Update Google Maps.
  • Clear storage in the Settings app on your device.

Update Google Maps

To use the most recent app features, download the latest version of the Google Maps app.

If you're signed into your Google Account, update the Google Maps app directly from the Play Store.

Update Google Maps

If you’re not signed in to your Google Account:

  1. On your Android phone or tablet, go to the Maps app inthe Play store.
  2. TapOpen in Play store app.
    • Avoid tapping "install"or you'll be redirected to a sign-in screen that doesn't allow skipping.
  3. You'll be prompted to sign in.
  4. At the top right, tap MoreHow to fix Maps when it crashes - Android (1)How to fix Maps when it crashes - Android (2)Updates.
  5. Find "Map - Navigate & Explore", then tapUpdate.

Clear the app's cache & data

Start here, then finish the process on your device.

  1. On your Android phone or tablet, open the Settings appHow to fix Maps when it crashes - Android (3).
  2. Tap Apps & notifications.
  3. Follow the steps on your device to find the Maps app.
  4. After you select the app, storage & cache options should be available.
  • Clear cache: Deletes temporary data.
  • Clear data storage: Permanently deletes all app data.

Device-specific steps

You can usually clear an app’s cache and data through your phone’s Settings app. Check out some examples of the device specific steps. The actual steps may differ depending on your device model.

For more info, get help from your device manufacturer.

Samsung phones

  1. Go to device SettingsHow to fix Maps when it crashes - Android (4)Apps.
  2. Select Maps app.
  3. Tap StorageHow to fix Maps when it crashes - Android (5)Clear data.

LG phones

  1. Go toSettingsHow to fix Maps when it crashes - Android (6)Apps.
  2. Select Maps app.
  3. Tap StorageHow to fix Maps when it crashes - Android (7)Clear data.

Huawei phones

  1. ​​​​​​​Go to device SettingsHow to fix Maps when it crashes - Android (8)Apps.
  2. Tap on Apps again.
  3. Select Maps app.
  4. Tap StorageHow to fix Maps when it crashes - Android (9)Clear data.

Oppo phones

  1. Go to device SettingsHow to fix Maps when it crashes - Android (10)App Management.
  2. TapShow system processes.
  3. Select Maps app.
  4. Tap StorageHow to fix Maps when it crashes - Android (11)Clear data.

Xiaomi phones

  1. Go to device SettingsHow to fix Maps when it crashes - Android (12)Apps.
  2. Open "Manage apps" tab.
  3. Select Maps app.
  4. Tap StorageHow to fix Maps when it crashes - Android (13)Clear data.

Vivo phones

  1. Go to device SettingsHow to fix Maps when it crashes - Android (14)Application Manager.
  2. Select All in tab's menu and choose Maps app.
  3. TapClear data.

Pixel phones

  1. Go to device SettingsHow to fix Maps when it crashes - Android (15)Apps & notifications.
  2. Tap See all appsHow to fix Maps when it crashes - Android (16)MapsHow to fix Maps when it crashes - Android (17)Storage and cacheHow to fix Maps when it crashes - Android (18)Clear cache.

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How to fix Maps when it crashes - Android (2024)

FAQs

How to fix Maps when it crashes - Android? ›

If the Google Maps app on your phone or tablet crashes or has other issues that affect your experience on Maps, try the following steps: Update Google Maps. Clear storage in the Settings app on your device.

How to fix Maps on Android? ›

There are a few things you can try to fix Google Maps on your Android phone:
  1. Restart your phone. This can often fix minor software glitches.
  2. Make sure your Google Maps app is up to date. ...
  3. Clear the Google Maps app cache and data. ...
  4. Uninstall and reinstall the Google Maps app.
Oct 24, 2023

How do I fix my Android from crashing? ›

There are plenty of troubleshooting steps if you see apps crashing or freezing on your Android phone.
  1. Check your internet connection.
  2. Check your phone storage.
  3. Check app permissions. ...
  4. Force stop the app.
  5. Clear the app cache.
  6. Uninstall updates on pre-installed apps.
  7. Check for software updates.
  8. Restart the phone.
Mar 8, 2024

How do I fix Google map problems? ›

Following these simple troubleshooting steps may resolve your problems.
  1. Method 1: Clear the App's Cache & Data.
  2. Method 2: Update Google Maps.
  3. Method 3: Restart the App.
  4. Method 4: Check the Internet Connection.
  5. Method 5: Calibrate Google Maps.
  6. Method 6: Check the Location.
  7. Method 7: Enable Background App Refresh.

How do I reset an app that crashes? ›

Clearing your app's cache may stop it from crashing by erasing unnecessary files:
  1. Open Settings.
  2. Choose Apps (or Apps & notifications).
  3. Tap the app that keeps crashing, then tap Storage (or Storage & cache).
  4. Tap Clear cache.
  5. Repeat these steps for other apps you use frequently.
Mar 7, 2024

Why does my Google Maps keep crashing? ›

If the Google Maps app on your phone or tablet crashes or has other issues that affect your experience on Maps, try the following steps: Update Google Maps. Clear storage in the Settings app on your device.

Why is my Maps on my phone not working? ›

You may need to update your Google Maps app, connect to a stronger Wi-Fi signal, recalibrate the app, or check your location services. You can also reinstall the Google Maps app if it isn't working, or simply restart your iPhone or Android phone.

How to fix a crashed Android phone? ›

Steps for all issues
  1. Remove the battery and SD card, if possible.
  2. Check that your device has the latest software update using our tutorials.
  3. Uninstall any apps you downloaded around the time the problem started.
  4. Open the app store, and download all app updates.
  5. Power your device off and restart it.

How do I force an app to stop crashing? ›

Here are ten different ways to stop apps from crashing or hanging:
  1. The “Force stop” method. ...
  2. Restart your Android device. ...
  3. Keep your phone updated. ...
  4. Clear your cached data. ...
  5. Reset app data. ...
  6. Reinstall the crashing app. ...
  7. Check your internet connection. ...
  8. Expand your storage.
Feb 2, 2022

How to find out which app is crashing on Android? ›

Find your data
  1. Open Play Console.
  2. Select an app.
  3. On the left menu, select Quality > Android vitals > Crashes and ANRs.
  4. Near the center of your screen, use the filters to help you find and diagnose issues. For additional details about a crash or an ANR error, select View details ( ) next to the item.

Why is my Google Maps all messed up? ›

Clear Google Maps' Cache and Data

One of the many reasons Google Maps won't function is due to its cache and system files. The Maps app stores certain temporary data on your Android device. While this usually speeds up performance, this data eventually builds up and can start causing issues within the app.

What causes Google Maps to stop working? ›

To fix Google Maps, try restarting the app, checking your Wi-Fi connection, updating the app, optimizing Google Maps' location accuracy, and clearing the cache and data in your device's storage settings. Keep reading for more tips.

How to clear Google Maps cache on Android? ›

To clear app data from the Google Maps app, follow the steps below.
  1. Open your Settings app .
  2. Tap Apps or Application manager (depending on your device, this may be different).
  3. Select Maps.
  4. Tap Storage.
  5. Tap Clear data.

How to fix crash apps on Android? ›

How to Fix When Apps Keep Crashing on Android
  1. Reboot your Android. ...
  2. Check your internet connection. ...
  3. Update the app on your Android. ...
  4. Update Google Play Services. ...
  5. Force stop the app. ...
  6. Clear app data. ...
  7. Check app permissions. ...
  8. Reinstall the app.
Jul 26, 2023

Why is my app suddenly crashing? ›

Freezing apps can be caused by the apps themselves, due to programming bugs, or by the way they're used — if you try to do too much or tap too many buttons at the same time. An overheating phone can also cause your apps to freeze and crash.

How do I fix my GPS on my Android phone? ›

How to troubleshoot GPS problems on android devices
  1. Solution 2: Toggle Airplane Mode. ...
  2. Solution 3: Remove the Phone Case. ...
  3. Solution 4: Power Saving Mode. ...
  4. Solution 5: Restart Your Android Device. ...
  5. Solution 6: Tweak the GPS Settings. ...
  6. Solution 7: Update Google Maps.

How do I calibrate my Android Maps? ›

How to calibrate Google Maps on Android and iOS
  1. Open Google Maps and find your current location.
  2. Tap the blue dot and press Calibrate.
  3. Hold your camera up and scan your surroundings with Live View.
  4. (Android only) Choose the Use Compass option.
  5. (Android only) Spin your phone in a figure of eight motion.
Feb 11, 2024

How can I improve Google Maps on Android? ›

To help Google Maps find your location with the most accurate blue dot, use high accuracy mode.
  1. On your Android phone or tablet, open the Settings app .
  2. Tap Location.
  3. At the top, switch location on.
  4. Tap Mode. High accuracy.

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