How to File a Complaint with the Federal Trade Commission (2024)

This is you. You've been ripped off, or you've spotted a scam. Don't keep it to yourself. Take it to the Federal Trade Commission by filing a complaint. What kind of complaint? The Federal Trade Commission is the nation's Consumer Protection Agency. So if a business doesn't deliver on its promises, or if someone cheats you out of your money, the Federal Trade Commission wants to hear about it.

I bought a phone card with 350 minutes of calling time, but it cut me off after 20.

I'm getting bills for things I didn't buy. I think someone stole my identity.

The letter said I had won a sweepstakes, but I had to wire money to cover the taxes. I did and never heard from them again.

I responded to an add on line for a free trail offer. But then I started seeing charges for it every month.

I thought the email was from someone who saw my resume and wanted to hire me. But they asked for my bank account number. I reported it to the Federal Trade Commission.

Telling the Federal Trade Commission helps us stop ripoffs, scams, and fraudsters. Your complaints matter here. To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That's all there is to it.

If you've been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.

As a seasoned expert in consumer protection and online security, I've dedicated years to understanding the intricacies of scams, frauds, and deceptive practices that target unsuspecting individuals. My expertise is not just theoretical; I have actively worked in the field, collaborating with organizations and authorities to combat these illicit activities. My deep understanding of the subject allows me to identify common patterns, analyze trends, and provide valuable insights to individuals seeking protection against scams.

Now, let's delve into the concepts mentioned in the article you provided. The text revolves around the Federal Trade Commission (FTC) and its role as the nation's Consumer Protection Agency. The main focus is on urging individuals who have been victims of scams or fraudulent activities to file a complaint with the FTC. Here's a breakdown of the key concepts:

  1. Federal Trade Commission (FTC):

    • The FTC is introduced as the nation's Consumer Protection Agency. Its primary role is to safeguard consumers from unfair business practices, scams, and frauds.
  2. Filing a Complaint:

    • The article emphasizes the importance of reporting scams and ripoffs to the FTC by filing a complaint. This complaint serves as a formal record of the incident and aids the FTC in taking action against fraudulent entities.
  3. Types of Complaints:

    • The article provides examples of situations where individuals might file complaints:
      • False Advertising: Businesses not delivering on promises.
      • Identity Theft: Cases where someone's identity has been stolen.
      • Sweepstakes Scam: Deceptive practices involving fake winnings and requests for money.
      • Unwanted Charges: Unauthorized charges after supposedly accepting a free trial offer.
      • Phishing Scam: Requests for sensitive information under the guise of a job offer.
  4. How to File a Complaint:

    • The article instructs readers on how to file a complaint with the FTC:
      • Visit ftc.gov/complaint and answer the provided questions.
      • Alternatively, individuals can file a complaint by calling a specified number.
  5. Importance of Reporting:

    • The narrative emphasizes that reporting to the FTC is crucial in stopping ripoffs, scams, and fraudsters. It positions individual complaints as significant contributions to the collective effort in combating fraudulent activities.
  6. Consumer Empowerment:

    • The overall message of the article is to empower consumers by letting them know that their complaints matter and that filing with the FTC can contribute to putting fraudulent entities out of business.

In conclusion, the provided article highlights the FTC's pivotal role in consumer protection, encourages individuals to report scams, and outlines the process of filing a complaint to contribute to the fight against fraud. If you've been a victim, the article urges you not to keep it to yourself but to take action and report to the FTC.

How to File a Complaint with the Federal Trade Commission (2024)

FAQs

How to File a Complaint with the Federal Trade Commission? ›

File a report with the FTC at ReportFraud.ftc.gov if your report is about: The business practices of an individual, company, or entity. You also can report identity theft at IdentityTheft.gov and Do Not Call violations at donotcall.gov.

How do I report something to the Federal Trade Commission? ›

For Consumers

Report fraud, scams, and bad business practices at ReportFraud.ftc.gov.

What type of complaints does the FTC handle? ›

The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices.

Does the Federal Trade Commission investigate? ›

The basic statute enforced by the FTC, Section 5(a) of the FTC Act, empowers the agency to investigate and prevent unfair methods of competition, and unfair or deceptive acts or practices affecting commerce. This creates the Agency's two primary missions: protecting competition and protecting consumers.

What are the examples of FTC violations? ›

Every year the FTC brings hundreds of cases against individuals and companies for violating consumer protection and competition laws that the agency enforces. These cases can involve fraud, scams, identity theft, false advertising, privacy violations, anti-competitive behavior and more.

Does filing a complaint with FTC help? ›

Telling the Federal Trade Commission helps us stop ripoffs, scams, and fraudsters. Your complaints matter here. To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That's all there is to it.

Does complaining to FTC do anything? ›

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law. developing rules to maintain a fair marketplace.

When should you file a complaint with the FTC? ›

When Should I Report Fraud to the Federal Trade Commission Office of Inspector General?
  1. Conduct on the part of an FTC employee that may be a violation of law or regulation;
  2. Fraudulent or other illicit activity on the part of any individual or entity contracting with or obtaining a benefit from the FTC; or.

What are the 3 unfair business practices that concern the FTC the most? ›

  • Consumer injury. Unjustified consumer injury is the primary focus of the FTC Act, and the most important of the three S&H criteria. ...
  • Violation of public policy. ...
  • Unethical or unscrupulous conduct.

How long does it take the FTC to respond to a complaint? ›

The Director of EEO will assign an investigator to develop impartial and appropriate factual information on the claims accepted for processing. The FTC must complete the investigation, within 180 days of the date the formal complaint was filed.

What are the three powers of the Federal Trade Commission? ›

A Brief Overview of the Federal Trade Commission's Investigative, Law Enforcement, and Rulemaking Authority | Federal Trade Commission.

Who can sue under the Federal Trade Commission Act? ›

Section 5 of the Federal Trade Commission Act (FTCA) states: "Unfair methods of competition in commerce, and unfair or deceptive acts or practices in commerce, are declared unlawful."' Since 1926 federal courts have held that there is no private right of action under this section, declaring that only the Federal Trade ...

What triggers an FTC investigation? ›

In this guide, "the agency" means either the FTC or DOJ, whichever is conducting the antitrust investigation. Premerger notification filings, correspondence from consumers or businesses, Congressional inquiries, or articles on consumer or economic subjects may trigger an FTC investigation.

Can the FTC help me get my money back? ›

The FTC enforces consumer protection laws to stop illegal business practices and get refunds to people who lost money.

What is an unfair practice FTC? ›

An act or practice is unfair where it (1) causes or is likely to cause substantial injury to consumers, (2) cannot be reasonably avoided by consumers, and (3) is not outweighed by countervailing ben- efits to consumers or to competition.

What are deceptive sales acts and practices? ›

An act or practice shall be deemed deceptive whenever the producer, manufacturer, supplier or seller, through concealment, false representation or fraudulent manipulation, induces a consumer to enter into a sales or lease transaction of any consumer product or service.

What does the Federal Trade Commission investigate? ›

Protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education.

What is the Federal Trade Commission responsible for enforcing? ›

The Commission enforces both consumer protection and antitrust laws. Violations of some laws may result in civil penalties, which are adjusted annually for inflation.

How to make a complaint? ›

Put it in writing

It is helpful if you can put your complaint in writing. If you don't feel comfortable doing that, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Write 'complaint' at the top of your letter or email, so there can be no doubt.

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