How to Cancel Amazon Digital Services Subscription (2024)

While Cushion doesn’t cancel subscriptions on your behalf, it empowers you with complete financial control. Use this article as a guide to cancel your Amazon Digital Services subscription.

You’ve heard of Amazon. But Amazon Digital Services? That one’s a bit different. Perhaps it’s showing up on your bank statement with a hefty charge. First, you’ve got to know what it is. Then you can decide whether or not you want to cancel your Amazon Digital Services subscription to save a buck.

What Is Amazon Digital Services?

Amazon sells products — clothing, electronics, household goods, and plenty more. However, Amazon also sells digital services, aptly named Amazon Digital Services. The charge may appear on your bank statement as Amazon Digital Svcs.

Its digital services arm includes things like music streaming, eBooks, software, additional television channels that you can tack onto your Prime video membership, and much more. Think Amazon Drive, Kindle Unlimited, and Audible.

With an Amazon account, you can sign up for one of these subscription-based services. Then you’d pay a monthly or annual fee to access the Amazon Digital Service.

Recommended article: How to Check Your Amazon Digital Credit Balance

How Much Do Amazon Digital Services Cost?

Amazon Digital Services (Amazon Digital Svcs) is one of Amazon’s offerings. There are numerous digital services to choose from, some of which include:

  • Kindle: After the 30-day free trial, the Amazon Kindle membership costs $9.99 per month
  • FreeTime Unlimited: This service targets children aged 3-12 and offers physical and audio books, educational apps, games, movies, and more starting at $4.99 per month. Prime members can access a discounted cost starting at $2.99 per month
  • Amazon Prime: Ideal for lovers of Prime’s free delivery who also want to access Prime television shows, movies, and music, the Amazon Prime under Amazon Digital Services subscription costs $12.99 per month ($119 for an annual membership)
  • Audible: Get access to audio books, podcasts, and other audio materials starting at $14.95 per month

How to Cancel Amazon Digital Services

There are three ways to cancel your Amazon Digital Services account:

  • Online
  • By phone
  • On a mobile device

Cancel Amazon Digital Services online

  • Log in to your Amazon account
  • Click Memberships and Subscriptions
  • Then, select Manage Subscription
  • Click Advanced Controls (this will take you to the main subscription page)
  • From there, make changes to or cancel your account as needed

Cancel Amazon Digital Services by phone

  • Call 888-280-4331
  • Request cancellation for your subscription
  • Have your account information and subscription details prepared
  • As proof of your cancellation, request a confirmation number or email

Cancel Amazon Prime subscription on mobile device

You can cancel your Amazon Prime membership directly from the app.

  • Open the Amazon Shopping app on your iOS or Android device
  • Tap the hamburger icon in the top left corner
  • Then, select Account Settings from the drop-down menu
  • Choose Manage Prime Membership
  • Click the Membership option
  • After that, proceed with your cancellation

Cancel Amazon Music membership

You can cancel your Amazon Music Unlimited subscription using the Amazon website.

  • Sign in to your Amazon account
  • Select Amazon Music Account from the drop-down menu
  • Then, choose Amazon Music Settings
  • Select Cancel Subscription from the subscription renewal menu
  • Identify your reason for canceling the subscription and tap Submit
  • After that, select Confirm Cancellation

Cancel Kindle Unlimited subscription

To cancel on the Amazon website:

  • Sign in to your Amazon account
  • Go to Manage Your Kindle Unlimited Membership
  • From the Manage Memberships menu, choose Cancel Kindle Unlimited Membership
  • Fill in the date you want the service to end

Note: You can read the books that you’ve paid for until the end of your current billing cycle if you cancel your subscription. After your cancellation date, your books will no longer be available in your library.

Additionally, you shouldn’t expect a refund for unused months of your subscription if you activated the membership with a gift or bundle.

Turn Daily Expenses into Credit Profile Wins

Consolidate bills and BNPL payments, effortlessly manage your budget, and avoid overdraft fees. Join Cushion now and build your credit history with the payments you’re already making.

Get started

Frequently Asked Questions

How do I cancel Amazon Digital Services?

You can easily cancel Amazon Digital Services by logging into your Amazon account and navigating to Your Memberships and Subscriptions. Then, you can select the subscription that you’d like to cancel, choose Manage Subscription, and confirm that you’d like to end your membership.

Will I get a refund after canceling Amazon Prime?

Paid Amazon Prime members can receive a full refund for their current membership period if you haven’t taken advantage of your Prime benefits yet. You can expect the refund to hit your account within 3–5 business days.

Will my subscription end automatically after I cancel it?

Your Amazon Digital Services (Amazon Digital Svcs) subscription will not terminate immediately once you cancel. You will have your membership until the renewal date and then it will automatically cancel. Until your monthly subscription expires, you can still view your content.

Is it possible to cancel an Amazon digital order?

If you’ve placed an order with Amazon, you can cancel it before it ships by heading to Your Orders. You can cancel other digital items, such as Kindle books, within seven days, as well as video orders within 24 hours of purchasing.

Why was I charged for Amazon Digital Services after I canceled it?

An Amazon Digital Services (Amazon Digital Svcs) charge may appear on your bank statement as Amazon Digital Svcs. When you subscribe to an Amazon Digital Service, you give the company permission to automatically charge your payment method at the start of your next billing cycle.

For instance, if you subscribe to a digital service for one year, you will automatically be charged for the following year at your renewal period.

If you wish to cancel your Amazon Digital Services subscription, you can do so online, by phone, or via the app in most cases.

Cushion is your go-to app for organizing, paying, and building your credit profile with your existing bills, subscriptions, and Buy Now Pay Later.

Disclaimer: The information provided in this website is for educational purposes only and should not be considered as financial advice. Consult with a financial professional for personalized guidance regarding your specific situation.

How to Cancel Amazon Digital Services Subscription (2024)

FAQs

How do you stop Amazon digital services from charging you? ›

Cancel Your Paid Software Subscription
  1. Go to Your Memberships & Subscriptions.
  2. Select Cancel Subscription next to the subscription you'd like to cancel.
  3. You will be redirected to the cancel subscription page: To cancel the subscription immediately select End Now under End my subscription now.

How do I cancel Amazon digital payments? ›

Canceling your payment authorizations
  1. Go to Amazon Pay, click Sign In, and select Check your Amazon Pay orders.
  2. Sign in using your Amazon credentials.
  3. Select the Merchant Agreements tab, for the applicable payment authorization, click the Details link.
  4. Under Manage Merchant Agreement, click Cancel agreement.

Why can't i cancel my Amazon digital order? ›

You can cancel an order in the app as long as it hasn't entered the dispatch process. Note: You can't cancel digital orders in the app.

How do I cancel a subscription I have through Amazon? ›

Cancel Your Subscribe and Discover Subscription
  1. Go to Your Memberships and Subscriptions.
  2. Select Manage Subscription next to the subscription you'd like to cancel.
  3. Select the link under Advance Controls. The main subscription page opens. From here, you can end your subscription.

Why am I getting billed for Amazon Digital Services? ›

The unknown charge is a digital service payment

If you purchased a digital service, such as a channel subscription in Prime Video or a Kindle Unlimited subscription, you are charged monthly. For more information on Prime Video charges, see Unknown Charges on Prime Video.

Why is Amazon charging me 9.99 a month? ›

An Amazon Prime membership or Prime Video subscription was renewed. For more information, go to Manage Your Memberships & Subscriptions.

What is Amazon Digital Service on Amazon Prime? ›

This includes charges incurred through various digital items, including software, movies, apps, e-books, and subscription services like Kindle Unlimited, Amazon Prime, and Prime Video.

How do I cancel a subscription? ›

On your Android device, go to subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions.

How do you cancel all Subscriptions on your debit card? ›

One solution is to send letters revoking your authorization to the subscription company and your bank. Some banks offer ready-made online forms to help you do so. Another way is to give your bank a stop payment order in person, over the phone, or in writing.

How do I speak to Amazon customer service? ›

How to contact Amazon Customer Service:
  1. Scroll to the bottom of the page.
  2. Select Customer Service.
  3. Select the option that addresses your question.
  4. Follow the prompts on the screen.

Where is request cancellation on Amazon? ›

To cancel orders that are already shipped:
  1. Go to Your Orders.
  2. Select the 'Request Cancellation' option and proceed further.
  3. The items will be returned to us for a refund (if the payment is already made).

How do I view my Amazon Digital orders? ›

Amazon - How to view digital orders on Amazon

The first step is to Open Amazon, and Click on the Accounts & Lists tab, at the top right corner of your screen. Click on Account. Click on Your Orders. Click Digital Orders at the top of your screen.

How do I cancel Subscriptions on my iPhone? ›

How to cancel a subscription on your iPhone, iPad, or Apple Vision Pro
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
Apr 4, 2024

How do I turn off auto renewal Subscriptions on Amazon? ›

If you decide against continuing your membership, it's easy to turn off your automatic renewal:
  1. Go to Manage Prime Membership.
  2. Review the renewal date listed on the left-hand side of the page. ...
  3. Turn off your renewal using the link below the renewal date.

How do I turn off auto renewal subscriptions on Amazon? ›

If you decide against continuing your membership, it's easy to turn off your automatic renewal:
  1. Go to Manage Prime Membership.
  2. Review the renewal date listed on the left-hand side of the page. ...
  3. Turn off your renewal using the link below the renewal date.

Is Amazon Digital the same as Amazon Prime? ›

The Amazon Prime Video is a subpart of Amazon Digital, sharing $119 annually if you wish to be an Amazon Prime member; however, if you want to access the prime videos monthly, make up your mind for $8.99/month.

How to see Amazon digital purchases? ›

Amazon - How to view digital orders on Amazon

The first step is to Open Amazon, and Click on the Accounts & Lists tab, at the top right corner of your screen. Click on Account. Click on Your Orders. Click Digital Orders at the top of your screen.

Top Articles
Latest Posts
Article information

Author: Ray Christiansen

Last Updated:

Views: 6107

Rating: 4.9 / 5 (69 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Ray Christiansen

Birthday: 1998-05-04

Address: Apt. 814 34339 Sauer Islands, Hirtheville, GA 02446-8771

Phone: +337636892828

Job: Lead Hospitality Designer

Hobby: Urban exploration, Tai chi, Lockpicking, Fashion, Gunsmithing, Pottery, Geocaching

Introduction: My name is Ray Christiansen, I am a fair, good, cute, gentle, vast, glamorous, excited person who loves writing and wants to share my knowledge and understanding with you.