How do I top up my Crypto.com Visa Card (APAC)? | Crypto.com Help Center (2024)

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Crypto.com Visa Card

Crypto.com Visa Cardholders (APAC)

How do I top up my Crypto.com Visa Card (APAC)?

How do I top up my Crypto.com Visa Card (APAC)?

Top up process and available methods for the APAC Crypto.com Visa Card

How do I top up my Crypto.com Visa Card (APAC)? | Crypto.com Help Center (2)

Written by Valter

Updated over a week ago

Table of contents

  1. Go to the Card page

  2. Tap on Top Up

  3. Select your preferred method to top up with
    - cryptocurrency**
    or
    - credit/debit card*

  4. Input the top-up amount in SGD

  5. Confirm the transaction (Rate will be held for 15 seconds)

Note:

*For cardholders with a greyed out credit/debit card button; tap the question mark icon and follow the flow to re-enter your card information again

Supported Credit Card

Supported Debit Card

Mastercard

Maestro

(Mastercard network)

Visa

Visa Electron

(Visa network)

**For minimum/maximum limits, please refer to App > Settings > Fees & Limits >BUY/SELL CRYPTO

For Singapore Cardholders:

  • From Jan 29, 2022, Singapore users will no longer be charged international transaction fees by your card issuer when they top up with a Singapore-issued debit/credit card. A 1% administrative fee will still be charged by us when you top up using a credit card and no fees will be levied by us when you top up using a debit card. However, please check with your card issuer prior to the transaction if any other fees may apply.

For APAC Cardholders:

  • A 1% administrative fee will still be charged by us when you top up using a credit card and no fees will be levied by us when you top up using a debit card. However, please check with your card issuer prior to the transaction if international transaction fees or any other fees may apply.

BTC, ETH, LTC, XRP, ADA, CHZ, DAI, DOGE, ENJ, LINK, MANA, MATIC, THETA, UNI, USDC, USDT*, VET, & ZIL, XSGD, SOL, SHIB, AVAX, QNT, DOT, ALGO, ATOM, SAND, HBAR, NEAR, APE, FTM, GALA, WAVES, KLAY, JASMY, ELON, ETC, RSR, APT, GMT, EOS, CSPR, COTI, GLMR

*Hong Kong users aren't able to top up their Crypto.com Visa Card with USDT.

EUR, AUD, HKD, JPY, GBP, USD

  1. Go to the Card page

  2. Tap on Exchange

  3. Select the fiat currency to exchange

  4. Select your preferred fiat currency

  5. Confirm the transaction (Rate will be held for 15 seconds)

***Visa exchange rate applies on all currencies not listed here.

For Bank Transfer of funds into the Crypto.com App, please refer to the below.

Related Articles

How do I top up my Crypto.com Visa Card (US)?

How do I top up my Crypto.com Visa Card (EU & UK)?

How do I top up my Crypto.com Visa Card (Canada)?

How do I top up my Crypto.com Visa Card? (Australia, including New Zealand residents holding Australia-Issued Cards)

Crypto.com Visa Card Auto Top-up

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How do I top up my Crypto.com Visa Card (APAC)? | Crypto.com Help Center (2024)

FAQs

How do I top up my Crypto.com Visa Card (APAC)? | Crypto.com Help Center? ›

For more details, please refer to the FAQ or contact customer service at 888-824-8817. The Crypto.com Visa Card is issued and promoted by Foris MT Limited pursuant to its Visa Principal Member (Issuing) license.

How to top up a crypto.com visa card? ›

Topping up my Crypto.com Visa Card via PayPal:
  1. Go to the Card tab.
  2. Tap Top Up.
  3. Tap on the "Credit Card" section to see the PayPal option.
  4. Tap Connect with PayPal.
  5. Input your PayPal account details to log in.
  6. Select and confirm the preferred card.
  7. Input the top-up amount in USD.
  8. Confirm the transaction.

What is the phone number for crypto com card support? ›

For more details, please refer to the FAQ or contact customer service at 888-824-8817. The Crypto.com Visa Card is issued and promoted by Foris MT Limited pursuant to its Visa Principal Member (Issuing) license.

Can I transfer money from Crypto com Visa card to my bank account? ›

You can withdraw fiat money (like USD, EUR, GBP, etc.) from your Crypto.com account to your bank account.

How to find crypto card PIN? ›

*US cardholders, please refer to the following article for card activation. *All EU, UK come with a preset 4-digit PIN. This view-only PIN can be found under Card > Settings. Setting a personalized PIN can be done at a VISA ATM.

Can I top up my Crypto.com card with a credit card? ›

Topping up my Crypto.com Visa Card via Debit or Credit Card:

Please note that a 2% fee is applied when topping up with credit card and 1% with debit card. A 2% fee is applied to all card top-ups via Apple Pay. Please check with your card issuer prior to the transaction if any other fees may apply.

How do I contact crypto.com customer service USA? ›

Please note that any complaints regarding any other product or services o ered by the Crypto.com group must be addressed to contact@crypto.com.

Is Cryptocom customer service 24 hours? ›

We provide 24/7 live customer support.

It's our priority to help you make the most of your Crypto.com experience.

Does crypto com have good customer service? ›

The people working in crypto.com is what I disliked the most. Worse customer service and the most expensive crypto app to hold. Which can be a hastle as the fee is floating and not a fixed price. It's difficult to get exactly that 30 dollars without having to change the price a few times and that is highly annoying.

Can I add a crypto.com card to Apple Pay? ›

Yes, the card can be added to Apple Pay/Google Pay again.

What are the cons of crypto com card? ›

Crypto.com Card Pros & Cons
Crypto.com Card ProsCrypto.com Card Cons
Lots of top-Up OptionsNo Support for SWIFT or SEPA Transfers
Free ATM WithdrawalsBenefits Locked Behind High CRO Staking Requirments
Send Money to Otther Crypto.com UsersFiat Cannot Be Transferred Out of the Card
Fast ShippingCrypto.com Has Been Hacked
3 more rows
Apr 17, 2024

How does a Crypto.com Visa card work? ›

The Crypto.com Visa Card works like a prepaid card, meaning you'll have to add any money to your account that you want to spend. It comes with five different rewards tiers and benefits based on the amount of money you “lock up” or stake in your Crypto.com account for six months.

Where is the 4 digit PIN on a card? ›

The 4-digit PIN on a debit card is typically located on the back of the card, near the signature strip. It is a unique code that is used to verify the cardholder's identity when making purchases or withdrawing cash from an ATM.

How to set up PIN for crypto.com card? ›

How to change PIN for my Crypto.com VISA Card?
  1. Open the Crypto.com App and go to the card section. ...
  2. Tap the PIN option and select "Reset PIN" from the pop-up menu that will appear.
  3. Verify your identity by entering your date of birth.
  4. Once you enter your date of birth, your passcode will be required to reset your PIN.

Is crypto com Visa a credit card? ›

Bear in mind, the Crypto.com Card is a Visa prepaid debit card. Some merchants may require a credit card transaction to use their services, among them chiefly hotels and car rental companies.

Does crypto com accept Visa prepaid cards? ›

Add your prepaid Visa gift card: In the Crypto.com app, navigate to the “Card” section and select “Add Credit/Debit Card.” Enter your prepaid Visa gift card information, including the card number, expiration date, and CVV.

Can you use Crypto com Visa card anywhere? ›

The Crypto.com card can be used anywhere Visa is accepted. The card is usable with over 40 million merchants across 200+ countries and millions more online retailers. However, some merchants do not offer CRO rewards on purchases.

Is crypto com visa card contactless? ›

Add your Crypto.com Visa Card to Google Wallet and tap to pay everywhere contactless payments and Google Pay are accepted.

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