How do I solve the 'TPM Error in read-only firmware' error message on my Chromebook? (2024)

With the device on at the OS error screen, press and hold Reload + Power until the device shuts off, the backlight flickers, and then shuts off again. Release the keys, wait 5-10 seconds, and then power back on.

See Also
TPM Usage

Repeat those steps continuously anywhere from 5-30 times and the device will then boot back up normally.

I'm not sure what causes the TPM error, but I've been able to resolve it with the process above every time.

How do I solve the 'TPM Error in read-only firmware' error message on my Chromebook? (2024)

FAQs

How do I solve the 'TPM Error in read-only firmware' error message on my Chromebook? ›

With the device on at the OS error screen, press and hold Reload + Power until the device shuts off, the backlight flickers, and then shuts off again. Release the keys, wait 5-10 seconds, and then power back on. Repeat those steps continuously anywhere from 5-30 times and the device will then boot back up normally.

How do I fix TPM on my Chromebook? ›

Clear and activate TPM
  1. Click the option to clear or reset TPM. ...
  2. Save changes.
  3. Exit the BIOS or UEFI settings.
  4. Restart the device and boot to the BIOS or UEFI settings menu.
  5. Complete any on-screen prompts that you see to confirm that you want to clear the TPM.

How do I fix TPM error in read only firmware? ›

With the device on at the OS error screen, press and hold Reload + Power until the device shuts off, the backlight flickers, and then shuts off again. Release the keys, wait 5-10 seconds, and then power back on. Repeat those steps continuously anywhere from 5-30 times and the device will then boot back up normally.

How do I factory reset my Chromebook with enterprise enrollment? ›

Factory reset your Chromebook
  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. In the box that appears, select Powerwash. Continue.
  5. Follow the steps that appear and sign in with your Google Account. ...
  6. Once you've reset your Chromebook:

How do I get my Chromebook out of school mode? ›

  1. Sign out of, restart, or power off/on your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r all at once after the Chromebook has restarted.
  3. Select Restart.
  4. In the box that appears, select Powerwash. ...
  5. Select Let's go.
  6. Connect to the wireless network: ...
  7. Accept the Google terms of service.
Dec 10, 2020

How do I get rid of TPM error? ›

To clear the TPM
  1. Open the Windows Defender Security Center app.
  2. Select Device security.
  3. Select Security processor details.
  4. Select Security processor troubleshooting.
  5. Select Clear TPM. You'll be prompted to restart the computer.
Feb 26, 2023

Do Chromebooks have a TPM? ›

Chrome OS uses the TPM for these tasks: Preventing software and firmware version rollback. Maintaining information to detect transitions between normal and developer modes.

How do I enable TPM in firmware? ›

How to Enable TPM 2.0 in BIOS
  1. Restart your PC.
  2. Hold down the F2 key (FN F2 if no dedicated function keys) during boot up to get to the BIOS menu.
  3. Use the arrow keys to navigate to the Security tab.
  4. Find a listing for either TPM, Intel Platform Trust Technology (IPTT), or AMD CPU fTPM.
  5. Toggle to “Enabled”
Oct 7, 2021

What causes TPM errors? ›

Issue occurs if a computer has been reimaged without clearing the TPM. Attempt to resolve the issue by clearing the TPM and installing the latest TPM firmware (following the steps in the section above). Check the BIOS to ensure that the TPM settings are correct. If the issue persists, clear the TPM and reload Windows.

How to reset TPM in BIOS? ›

To Clear TPM:
  1. Boot computer using F2 into the BIOS setup mode.
  2. Locate the “Security” option on the left and expand.
  3. Locate the “TPM” option nested under the “Security” setting.
  4. To clear the TPM you must check the box saying: “Clear” to clear the TPM hard drive security encryption.
May 21, 2019

Does powerwashing a Chromebook remove it from enterprise enrollment? ›

Please note that a Powerwash wipes local data on the Chromebook and resets the device to a factory state. If a managed Chromebook is powerwashed, it needs to be re-enrolled in the domain to enforce the policies set in the Google Admin console. Powerwashing a Chromebook doesn't consume any license.

How do I remove enterprise enrollment on a Chromebook when developer mode is disabled? ›

If you see that dev mode is blocked, do NOT turn off your Chromebook, it will take you back to register your Chromebook again do NOT go through this process, instead, try pressing esc + refresh + power again. Press ctrl + d . Press space (the spacebar) or enter (enter). Repeat this process continually until it works.

How do you Unbrick a Chromebook? ›

Enter recovery mode:
  1. Chromebook: Press and hold Esc + Refresh , then press Power . Let go of Power. ...
  2. Chromebox: First, turn it off. ...
  3. Chromebit: First, unplug it from power. ...
  4. Chromebook tablet: Press and hold the Volume Up, Volume Down, and Power buttons for at least 10 seconds, then release them.

How do I force start a school on my Chromebook? ›

Force your Chromebook to Reboot

To force reboot your Chromebook, hold down the Refresh Key and then tap power. The Chromebook should start or restart. If the Chromebook doesn't restart, hold down the Refresh key and the Power key at the same time for 10 seconds.

How do I make my school Chromebook not managed by my school? ›

The simplest way to stop a Chromebook from being managed is by asking the admin to unenroll or deprovision the device. Note that deprovisioning is not the same as disabling a Chromebook. The latter is for lost or stolen Chromebooks, which will essentially make the device inaccessible.

How do I turn off school restrictions on my Chromebook laptop? ›

Change settings for a specific site
  1. On your computer, open Chrome.
  2. Go to a site.
  3. To the left of the web address, click the icon you want: Lock. Info. Dangerous.
  4. Click Site settings.
  5. Change a permission setting.

What does TPM error mean? ›

A Trusted Platform Module (TPM) is a hardware-based security measure used to authenticate your PC. Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office.

Can a TPM be removed? ›

Removing the TPM

Locate the TPM, which is between the boot drive and CMOS battery, as shown in Figure 1. Insert your finger tip between the latches and hold the TPM between your thumb and finger, as shown in Figure 2. Remove the TPM by pulling it upwards from its socket.

How do I open TPM as administrator? ›

In the console tree, under Computer Configuration, expand Administrative Templates, and then expand System. Under System, select Trusted Platform Module Services. In the details pane, double-click Configure the list of blocked TPM commands. Select Enabled, and then select Show.

How do I update the firmware on my Chromebook? ›

Check for updates yourself

At the bottom left, select About ChromeOS. Under "Google ChromeOS," find which version of the Chrome operating system your Chromebook uses. Select Check for updates. If your Chromebook finds a software update, it will start to download automatically.

What hardware platform is Chromebook? ›

Chromebooks run on the Google operating system Chrome OS, which means that Windows and macOS programs don't work on these devices.

Do Chromebooks have access to Windows? ›

A Chromebook is a cheap alternative to laptops developed by Google with several models that cost as low as $300. However, they don't run Windows since they use Chrome OS, similar to Google Chrome web browser. Chromebooks are ubiquitously popular for their speed, stability, and straightforward user interface.

How do I manually enable TPM? ›

Press [Windows Key] + R or select Start > Run. Type “tpm.msc” (do not use quotation marks) and choose OK. If you see a message saying a “Compatible TPM cannot be found,” your PC may have a TPM that is disabled.

How do I run TPM firmware update? ›

Go to Start > Settings > Update & Security > Windows Security > Device security . Under Security processor, select Security processor details.

Why can't i enable TPM? ›

To enable TPM, PTT protection must be removed from the encryption keys. To disable the PTT Protection and encrypt the hard drive through TPM: Suspend BitLocker if it has been initiated. Restart the system, and enter the BIOS.

What happens if TPM is disabled? ›

It is known that when TPM is disabled, you lose some features, such as Windows Subsystem for Android or the ability to install updates.

Where is the TPM chip located? ›

A TPM chip is located on a computer's motherboard as a dedicated processor. Cryptographic keys store Rivest-Shamir-Adleman (RSA) encryption keys specific to the host system for hardware authentication. Each TPM chip contains an RSA key pair called the Endorsem*nt Key (EK).

How to disable firmware TPM BIOS? ›

  1. Power on the system and press“delete”key to enter BIOS [EZ Mode]
  2. Press F7 key to change to Advance Mode. ...
  3. Click [Advanced] page and click [Trusted Computing] item.
  4. Click [Security Device Support] item and set it to [Disable] mode.
  5. Press F10 key and click Ok ,system will automatically reboot and disable TPM sucessfully.
Aug 22, 2022

Does clearing TPM factory reset the computer? ›

Click on TPM and then you will be asked to restart the computer. Click on Clear and restart and follow the on-screen instructions to complete the process. After your computer reboots, the Windows operating system will automatically re-initialize the TPM and take its ownership again.

How long does it take to reset TPM? ›

Press and hold the TPMS reset button until the tire pressure light blinks three times. Release the button and start the car. The light should go off within 20 minutes.

Will my account be deleted if I powerwash my Chromebook? ›

A Powerwash factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. The factory reset won't delete any of your files on Google Drive or an external hard drive.

How do I get rid of managed by administrator on my Chromebook? ›

Remove admin privileges (keeps user's account)
  1. Sign in to your Google Admin console. ...
  2. In the Admin console, go to Menu Directory. ...
  3. Click the user's name (the admin whose privileges you wish to revoke) to open their account page.
  4. Click Admin roles and privileges.
  5. Click the slider. ...
  6. At the bottom of the section, click Save.

How do I factory reset my Chromebook without power washing it? ›

Factory Reset Chromebook Method 1
  1. Hold down the power button until the Chromebook completely powers off.
  2. Hit the power button to boot it up – don't log in. Alternatively, you can simply log out of your account.
  3. At the login screen press Ctrl+Shift+Alt+R.
  4. You'll see the following screen – select Reset.
Jun 10, 2021

How to remove administrator from Chromebook without developer mode? ›

You don't need to go into dev mode to wipe the admin off the machine. All you have to do is do a power wash. If the device is controlled by an admin that's a different story.

How do you powerwash an enterprise enrollment on a Chromebook? ›

To enable Powerwash make sure that you are currently signed out of any account that is currently logged into the device.
  1. Then Press CTRL+SHIFT+ALT+R to bring up the Powerwash screen.
  2. A box will come up to confirm Powerwash. ...
  3. The device will restart to Powerwash and go through the first time setup again.
Jun 25, 2020

How to bypass Chrome OS is missing or damaged without USB? ›

Install a Fresh Copy of ChromeOS

To resolve this issue, you need to create a recovery media on another computer. You can use any system, be it Windows, macOS, or Chrome OS itself to create the recovery media. All you have to do is install this Chromebook recovery utility app in the Chrome browser.

Does developer mode wipe Chromebook? ›

Enabling or disabling developer mode will wipe your Chromebook. Your device will be Powerwashed, which means that any accounts and their files will be removed from the device. If you store your data online, then you can log on with the same account afterwards.

How do I hard boot my Chromebook? ›

[Chromebook] How to reset your Chromebook hardware (Hard reset)
  1. Power off the Chromebook (Press and hold the power button for at least 4 seconds to force shut down)
  2. Press and hold the [Refresh button], then click the [Power button] to power on.
  3. Release the [Refresh button] until the Chromebook restarts.
May 19, 2023

Why is my TPM not enabled? ›

Platform Trust Technology (PTT) is enabled on these systems by default, causing the TPM to be greyed out in the BIOS (Only one of these trust technologies can be enabled at a time). To enable TPM, PTT protection must be removed from the encryption keys.

What causes TPM failure? ›

Most TPMS failures are caused by tire pressure sensors that have reached the end of the road. The batteries inside the tire pressure sensors have a service life that typically ranges from 5 to 7 years.

What causes TPM lockout? ›

A TPM lockout can occur if a user enters an incorrect PIN too many times. The number of times that a user can enter an incorrect PIN before the TPM lockout is based on the computer manufacturer's specification.

How do I unlock TPM BIOS? ›

During the server startup sequence, press the F9 key to access System Utilities. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security. Select Trusted Platform Module Options and press the Enter key. Select Enabled to enable the TPM and BIOS secure startup.

How to fix TPM from BIOS? ›

Fix 1: Check If TPM Is Enabled in BIOS

Here is how to do that: Step 1: Restart your PC and press a specific key to enter BIOS. Step 2: Go to the Security tab, look for TPM and then enable it. Step 3: Save the change and boot the PC.

Where is TPM in Device Manager? ›

TPM visible in Device Manager and TPM Management Console
  • Press the Windows + R keys on the keyboard to open a command prompt.
  • Type tpm. msc and press Enter on the keyboard.
  • Verify that the status for TPM in the management console shows as Ready.
Jan 4, 2023

How much does it cost to fix a TPM system? ›

How much does it cost to replace a TPMS sensor? In the event TPMS sensors need to be replaced, the cost can range from approximately $50-$100 each depending on vehicle type.

What is a TPM fault? ›

The “tire pressure sensor fault” message is an indication that there is a problem with the tire pressure monitoring system (TPMS). A tire pressure monitoring system is required for all motor vehicles manufactured after 2007. The pressurized air inside the tire is monitored by the TPMS.

How long does TPM lockout last? ›

TPM lockout is set for 24 hours while the failure tries exceeds the maximum value.

What happens if I reset my TPM? ›

TPM is a security chip that provides additional security to your credentials so that they cannot be accessed by malware/3rd party outside the OS. Clearing the TPM does not remove the data, however, you may be asked for a Bitlocker code. Please do note it down before from your Microsoft account before clearing the same.

What happens if TPM breaks? ›

So in short, if the TPM 'breaks': Any data you encrypted with a key that only exists in the TPM, which isn't backed up, is lost (i.e. your encrypted hard disk) Any cryptographic identity based on the TPM (i.e. Identity Keys) is now lost. Any trust in the platform (i.e. during remote attestation) is now lost.

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