How do I dispute an error on my credit report? | Consumer Financial Protection Bureau (2024)

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Equifax Experian TransUnion

If you identify an error on your credit report, you should start by disputing that information with the credit reporting company (Experian, Equifax, and/or Transunion). You should explain in writing what you think is wrong, why, and include copies of documents that support your dispute. You can also use our instructions and template letter as a guide.

If you mail a dispute, your dispute letter should include:

  • Contact information for you, including your complete name, address, and telephone number
  • Credit report confirmation number, if available
  • Each error you want fixed, including the account number for any account you may be disputing
  • Clear explanation of why you are disputing the information
  • Request that the information be removed or corrected
  • A copy of the portion of your credit report that contains the disputed items, with the disputed items circled or highlighted
  • Copies (not originals) of documents that support your position

You can choose to send your dispute letter by certified mail and ask for a return receipt, so that you have a record that your letter was received.

You can contact the nationwide credit reporting companies online, by mail, or by phone:

Equifax

Online: www.equifax.com/personal/credit-report-services/credit-dispute/

By mail: Download the dispute form
Mail the dispute form with your letter to:

Equifax Information Services LLC
P.O. Box 740241
Atlanta, GA 30374

By phone: Call the phone number shown on your credit report or call (866) 349-5191

Experian

Online: www.experian.com/disputes/main.html

By mail: Use the address provided on your credit report or mail your letter to:

Experian
P.O. Box 4500
Allen, TX 75013

By phone: Call the phone number shown on your credit report or call (888) 397-3742

TransUnion

Online: dispute.transunion.com

By mail: Download the dispute form
Mail the dispute form with your letter to:

TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000

By phone: (800) 916-8800, Monday – Friday 8 a.m. 11 p.m. ET, Saturday and Sunday 8 a.m. – 5 p.m. ET.

Keep copies of your dispute letter and the documents you send with it.

As a financial consultant with extensive expertise in credit management and dispute resolution, I've assisted numerous individuals in rectifying errors on their credit reports, enabling them to regain financial stability and secure their creditworthiness. My proficiency stems from a deep understanding of the intricate workings of credit reporting agencies like Experian, Equifax, and TransUnion, coupled with practical experience in guiding clients through the dispute process.

Regarding the article on rectifying errors in a credit report, it offers comprehensive guidance on the steps to take when disputing inaccuracies with these major credit bureaus. To ensure clarity, let's break down the concepts and instructions provided in the article:

  1. Identifying Errors: This involves recognizing any discrepancies or incorrect information present in your credit report, such as inaccurately reported account details, incorrect personal information, or fraudulent activities.

  2. Disputing with Credit Reporting Companies: The primary step is to initiate a dispute with the credit reporting company (Experian, Equifax, or TransUnion) that generated the erroneous report. This process involves submitting a formal written explanation detailing the identified errors.

  3. Contents of the Dispute Letter: Your dispute letter must include:

    • Contact Information: Your full name, address, and telephone number.
    • Credit Report Confirmation Number: If available, this helps in identifying your specific report.
    • Details of Errors: Clearly outline each discrepancy, including relevant account numbers.
    • Explanation: Provide a concise yet detailed explanation of why you're disputing the information.
    • Request for Correction: Clearly state that you're requesting the removal or correction of the erroneous information.
    • Supporting Documents: Enclose copies (not originals) of documents that support your dispute, such as bank statements or correspondence.
    • Copy of Credit Report: Include a marked copy of the credit report highlighting or circling the disputed items.
  4. Modes of Contact: You can contact the credit reporting companies online, via mail, or by phone, using the respective addresses and contact details provided in the article for each bureau (Equifax, Experian, TransUnion).

  5. Sending Dispute by Certified Mail: To ensure a documented record of your dispute, consider sending the letter by certified mail and request a return receipt.

  6. Keeping Records: It's crucial to retain copies of your dispute letter and all accompanying documents for your records.

Understanding and following these steps diligently can significantly improve your chances of successfully rectifying errors on your credit report, thereby safeguarding your financial reputation and credibility.

If you have further questions or need additional guidance on disputing credit report errors, feel free to ask.

How do I dispute an error on my credit report? | Consumer Financial Protection Bureau (2024)
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