Google Workspace for Education FAQ (2024)

Below are common questions about Google Workspace for Education.

General information

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What is Google Workspace for Education?

Google Workspace for Education is a set of Google tools and services that are tailored for schools and homeschools. It is available to all educational institutions that qualify.

For details about each edition, go to Google Workspace for Education overview.

How much is Google Workspace for Education?

Google Workspace for Education Fundamentals is free to qualified educational institutions. Google Workspace for Education Standard, Teaching and Learning Upgrade, Education Plus, andEndpoint Education Upgrade are paid subscriptions. For details, go to the Google Workspace for Education website.

Note: If you commit to 2 or more years of Google Workspace for Education Plus, you can get a discount. Fordetails, contact an authorized Google Workspace for Education partner.

How many accounts can I get? Do I need to remove inactive users?

Education Fundamentals provides 10,000 user licenses. However, you can add more users if you need them. For details, go to Request additional Education accounts.

For Education Standard,Teaching and Learning Upgrade, Education Plus, and Endpoint Education Upgrade, you get the number of licenses you pay for.

How much storage do users get with Google Workspace for Education?

All Education editions have a baseline of 100 TB of pooled storage shared across the institution.

The Teaching and Learning Upgrade and Education Plus editions include additional storage based on the number of licenses that you purchase. For details, see Compare Education editions.

Education Plus customers can alsobuy more Google Workspace storage for your organization.

Learn more in Overview of Google Workspace for Education storage.

What is the uptime for Google Workspace services?

Google Workspacecore services are guaranteed to be available at least 99.9% of the time. For more information, refer to the Google Workspace Service Level Agreement.

What's the difference between the Google Workspace for Education editions?

Refer toCompare Education editions.

Who qualifies for Google Workspace for Education?

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(U.S. only) Can homeschools use Google Workspace for Education?

Yes. Refer to Qualifications for Google Workspace for Education.

Are nonprofit organizations eligible for Google Workspace for Education?

Nonprofit organizations that are not educational institutions can only apply for theGoogle Workspace for Nonprofits edition. For more information, refer toGoogle for Nonprofits.

How long does it take to be approved for Google Workspace for Education?

Approval requests are typically resolved within 14 business days. Review the sign-up process for K–12 or higher institutions.

Getting started

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How do I sign up for Google Workspace for Education?

  • To sign up yourself, go to the sign-up page.
  • To get help from a specialist, contact the sales team.

Can existing email data be migrated to Google Workspace for Education?

Yes. Refer toMigrate your organization’s data to Google Workspace.

Can my school's existing authentication system integrate with Google Workspace for Education?

Yes.Google Workspace offers SAML single sign-on (SSO) to integrate with your authentication system. Google Workspace also offers a code library for reference. For details, go toSet up SSO via a third party Identity provider.

How do I train faculty and students to use Google Workspacefor Education?

For resources, go tothe Google Workspace Learning Center.

What happens if I have a problem?

You get 24/7 phone and email support with your Google Workspace for Education account. Chat support is available in English. For details, go toContact Google Workspace support.

Security

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How secure is Google Workspace for Education?

Refer toHow Google protects your organization's security and privacy and our Privacy Policy.

What scanning or indexing of user data occurs with Google Workspace for Education?

Google Workspace for Education does not collect student data for advertising purposes.

We scan Gmail to keep users’ mail secure. Scanning includes virus and spam protection and is 100% automated. We scan all incoming email, relevant search results, and features, such as Gmail Priority Inbox. For details, go to the Google Safety Center.

Are there ads with Google Workspace for Education?

Advertisem*nts are turned off for Google Workspace for Education core services. And, primary and secondary (K12) users don't see ads in Google Search when signed in with their Google Workspace for Education accounts.

How do I monitor, filter, or archive mail with Google Workspace for Education?

Schools can filter, monitor, and archive mail using Gmail advanced settings. For details, go toAdvanced Gmail settings reference for admins.

Or, you can set up a gateway for your school to route mail through our system. If you don’t want to do it yourself, we have partners who can do it for you. For details, go toSet up an inbound mail gateway and the Google Workspace Marketplace.

(U.S. only) Can Google Workspace for Education be used in compliance with the Children's Online Privacy Protection Act (COPPA) of 1998?

Yes. We contractually require that schools using Google Workspace for Education get the parental consent required by COPPA. Our services can be used in compliance with COPPA as long as a school has parental consent.Learn more

(U.S. only) Can Google Workspace for Education be used in compliance with the Family Educational Rights and Privacy Act (FERPA)?

Yes. Google Workspace for Education core services comply with the Family Educational Rights and Privacy Act (FERPA).Learn more

Google Workspace for Education FAQ (2024)

FAQs

What is the limit of Google workspace for education? ›

Google Workspace for Education Standard - 100 TB of pooled storage shared by your organization. Google Workspace for Education Plus - 100 TB of pooled storage shared by your organization, plus 20 GB added to the shared pool per license.

Is Google Workspace for Education the same as Google Classroom? ›

Google Workspace for Education Fundamentals—Gives you tools to aid teaching and learning, such as Classroom, Google Meet, Google Docs, Google Forms, and Google Chat. Google Workspace for Education Standard—Same tools as Education Fundamentals but with advanced security features and enhanced administration controls.

How do you qualify for Google workspace for education? ›

Does my organization qualify? To qualify for Google Workspace for Education, K–12 and higher institutions must be a government-recognized, formally-accredited institution delivering nationally or internationally-approved certifications at primary, secondary, or third level.

Is Google for Education no longer free? ›

How much is Google Workspace for Education? Google Workspace for Education Fundamentals is free to qualified educational institutions. Google Workspace for Education Standard, Teaching and Learning Upgrade, Education Plus, and Endpoint Education Upgrade are paid subscriptions.

How long can you meet on Google workspace for education fundamentals? ›

For Google Workspace Education Fundamentals, the maximum is 100 participants. The maximum time should be 24 hours.

How big is the Google education account limit? ›

How much storage is included with Google Workspace for Education? Schools and universities have a baseline of 100 TB of pooled storage shared across users and accounts. If you need more storage, see What if I need more storage?

What are the benefits of using Google Workspace for education? ›

Google Workspace for Education lets teachers, students, and administrators securely collaborate in the cloud. With innovative features that enable hybrid learning, communication, and collaboration, Google's suite of tools provides an excellent platform to support education.

What is the former name of Google workspace for education? ›

If your school is using G Suite for Education today, you don't have to take any action to transition to Education Fundamentals. All customers who have purchased G Suite Enterprise for Education will receive new features and functionality that are released to the new Google Workspace for Education editions.

Is Google Workspace for Education Ferpa compliant? ›

Google Workspace for Education accounts, including Workspace Core Services, and Chrome services are all FERPA compliant.

What are examples of Google Workspace for Education? ›

Google Workspace for Education core services are listed in the and include Gmail, Calendar, Classroom, Assignments, Contacts, Drive, Docs, Forms, Groups, Sheets, Sites, Slides, Chat, Meet, Vault, and Chrome Sync.

How do I get out of Google Workspace for Education? ›

Click on your Google Workspace for Education subscription. Click on Cancel subscription to cancel your current subscription. Proceed to subscribe to a Google Workspace Business paid subscription. Navigate to Billing > Get more services in the Admin console.

Does Google Workspace for Education cost money? ›

When we launched Google Workspace for Education in 2021, we set the global list prices for our paid editions as follows: Education Standard: $3 per student per year. Teaching and Learning Upgrade: $4 per staff per month. Education Plus: $5 per student per year.

What are the pros and cons of Google education? ›

Pros: Easy-to-learn interface; integrates with lots of apps and websites; seamlessly share, collect, and grade Google Workspace documents. Cons: Parent communications are sparse; no standards-based grading options. Bottom Line: Though it doesn't have it all, it's an incredible tool for managing and organizing learning.

How long is Google for education certification good for? ›

Always label your status with the achieved level: Google Certified Educator Level 1 or Google Certified Educator Level 2. These certifications are valid for 36 months.

How many schools use Google for education? ›

Indeed, EdWeek Market Brief (2017) reported that 68% of school districts nationwide revealed that they use Google Classroom and/or G Suite for Education frequently. Additionally, 42% of school districts use Chromebooks frequently for instruction.

Is there a limit to how many Google classrooms you can have? ›

Teachers can only be enrolled in 50 active classes at one time. This includes classes where they are the primary or the secondary teacher. There is no limit to the number of archived classes a teacher can be enrolled in.

Is Google Workspace free for educational institutions? ›

Google Workspace for Education Fundamentals is available for no charge for all qualifying institutions. Education Standard, the Teaching and Learning Upgrade, and Education Plus are paid editions.

What is the size limit for Google Workspace? ›

Drive upload & copy limits

You can upload and synchronize files up to 5 TB in size. Only the first file that breaks the limit completes uploading. Files larger than 750 GB can't be copied.

Does Google workspace for education cost money? ›

When we launched Google Workspace for Education in 2021, we set the global list prices for our paid editions as follows: Education Standard: $3 per student per year. Teaching and Learning Upgrade: $4 per staff per month. Education Plus: $5 per student per year.

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