Getting a refund for postage errors or postage that was printed and not used (2024)

Learn How to Request Postage Refunds for Misprints and Unused Postage with the USPS. Refunds are issued at the discretion of the USPS.

For more information on the eligibility of refunds view thecurrent USPS postalregulations.

Request a refund for postage printed in error or printed and not used

To request a refund from the USPS, get a printed USPS Form 3533 - Application for Refund of Fees, Products, and Account Withdrawals from your nearest Post Office. Your postage mark must be clear and complete. Submit the form within 60 days from the printing date.

USPS refund processing fees

  • The fee is 10% of the value of thepostage if it is $500 or less.
  • When the postage value exceeds $500, a charge of $50 for every hour spentprocessing the refund is applied, with a minimum charge of $50.

For more information, contact your local Post Office.

Related topics

UPDATED: November 29, 2023

As a seasoned expert in postal regulations and USPS processes, I bring a wealth of knowledge to guide you through the intricacies of requesting postage refunds. My expertise is grounded in a comprehensive understanding of the USPS policies, ensuring that I can provide accurate and valuable insights.

Now, let's delve into the essential concepts outlined in the provided article:

  1. USPS Refund Eligibility:

    • Refunds for misprints and unused postage are at the discretion of the USPS.
    • It is crucial to refer to the current USPS postal regulations to determine eligibility.
  2. Refund Request Process:

    • To initiate a refund request, obtain a printed USPS Form 3533 - Application for Refund of Fees, Products, and Account Withdrawals.
    • Ensure that your postage mark is clear and complete.
    • The refund request must be submitted within 60 days from the printing date.
  3. USPS Refund Processing Fees:

    • A processing fee of 10% of the postage value is applicable if the total value is $500 or less.
    • If the postage value exceeds $500, an additional charge is incurred based on the time spent processing the refund.
    • The charge for processing refunds exceeding $500 is $50 for every hour, with a minimum charge of $50.
  4. Contacting the Local Post Office:

    • For further information or clarification, individuals are advised to contact their local Post Office.
  5. Related Topics:

    • The article also touches upon related topics, such as requesting a USPS shipping label refund in SendPro Online, requesting a USPS shipping label refund in PitneyShip or PitneyShip Pro, and requesting a USPS stamp refund in SendPro Online or PitneyShip Pro.
  6. Updated Information:

    • The article's last update is noted as November 29, 2023, suggesting that the information provided is current as of that date.

In summary, understanding the intricacies of USPS refund procedures requires attention to detail, adherence to specific timelines, and awareness of potential processing fees. Feel free to explore related topics for a more comprehensive understanding of USPS refund processes in various contexts.

Getting a refund for postage errors or postage that was printed and not used (2024)

FAQs

Getting a refund for postage errors or postage that was printed and not used? ›

Request a refund for postage printed in error or printed and not used. To request a refund from the USPS

USPS
The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the U.S., its insular areas, and its associated states.
https://en.wikipedia.org › wiki › United_States_Postal_Service
, get a printed USPS Form 3533 - Application for Refund of Fees, Products, and Account Withdrawals from your nearest Post Office. Your postage mark must be clear and complete.

How do I get a refund for misprinted or printed and unused postage? ›

When a postage misprint occurs, the USPS® requires physical proof that the labels were misprinted or unused. Be sure to submit the misprinted or unused NetStamps sheet to Stamps.com along with your Mail-in Refund Request Form.

Can you get a refund on unused postage stamps? ›

Re: Refund on unused stamps

Nope - if they have no value displayed there are "eternal" stamps and there is no expiration date and can be used at any time. However, if they have been through they system, even if not visibly cancelled there are ways that re-used stamps can be spotted.

Can I get a refund on a shipping label I didn't use? ›

You can request a USPS refund for an unused shipping label up to 30 days from the date on which you printed a shipping label. You can request a USPS refund up to 30 days from the date on which you created the label.

How do I request a refund from postage? ›

Call 1-800-238-3150 to request a refund.

How to get a refund from USPS for an unused shipping label? ›

If it has been more than 30 days from the transaction date, but less than 60 days, you can initiate a refund by e-mailing the Click-N-Ship Help Desk at Email Us and clicking "USPS.com" as the reason for your email. Include the following information in your e-mail: User Name. Click-N-Ship account number.

Can you get a refund for undeliverable mail? ›

For domestic mail in the 50 United States, you can submit a refund request by providing proof of purchase. The items you will need include: The tracking number. A purchase receipt.

What can I do with unused postage? ›

The answer is simple—use them! The value of the stamp will always be the value indicated on the stamp. All you need to do is purchase additional value stamps (likely 2-cent stamps) and use both on your envelope.

What can I do with unused postage stamps? ›

Non-barcoded stamps no longer valid for postage. If you have not been able to use them up you can send them in to us and we'll swap them out for barcoded stamps.

How do I claim unused stamps? ›

Visit your local post office OR delivery office where you can pick up a form and envelope in person. ALL delivery and post offices will stock them. This means you'll be able to fill in a form, pop it into a Freepost envelope with any remaining non-barcoded stamps and hand it over at the post office.

Can I get refund for unused postage label eBay? ›

Labels purchased on the eBay labels platform need to be used within 14 calendar days. If unused, make sure to void the label within 14 calendar days to get a refund.

Will USPS print my label for returns? ›

Ways to Provide Return Labels

We'll print and deliver the physical labels to you for a $1.25 fee (per label).

How do I cancel a USPS printed label? ›

To cancel a label via Stamps.com:

Click on Continue Printing. Hover above History then click on Search Print History. Select the order to be refunded. Adjust the Date Printed range on the left sidebar if your label was not printed today.

What happens if you put incorrect postage? ›

Only when the underpaying happens to be caught by a postal clerk will it be returned or held at the post office until the recipient pays the postage due. if your postcard was sent domestic (in the usa), the receiver will have to pay the difference if the post office catches the mistake.

What happens to post with wrong postage? ›

The recipient will get a card asking them to pay for the extra postage if they want to get the letter. They have a franking machine, use it to print the excess charge and post the card back Either way, it means there will be a delay before the letter is actually delivered but its not uncommon.

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