Full-Service Broker: Overview, Pros and Cons, FAQ (2024)

What Is a Full-Service Broker?

A full-service broker is a licensed financial broker-dealer firm that provides a large variety of services to its clients, including research and advice, retirement planning, tax tips, and much more. Of course, this all comes at a price, as commissions at full-service brokerages are much higher than those at discount brokers.

Full-service brokers can provide expertise for people who don't have the time to stay up-to-date on complicated issues such as tax or estate planning; however, for those who just want to execute trades without the extra services, discount brokers are the way to go.

Key Takeaways

  • A full-service broker provides its clients with a wide range of financial services, research, and advice.
  • Additional services can include portfolio analysis and construction, estate planning, tax advice, access to IPO shares, access to foreign markets, and so on.
  • Although discount brokers will be less expensive, they often are aimed at simple execution services for self-directed investors and traders.
  • Full-service brokers are infamous for inflating fees in their client's portfolios.
  • Full-service brokers can be a good decision if you don't want to do your own investment research but still want to be active in the markets.

Understanding Full-Service Brokers

Full-service brokers offer customized support and interaction in facilitating trades, managing portfolios, financial planning,and wealth managementservices for clients. Clients are assigned to individual stockbrokers and/or financial advisors. They are the main point of contact at a full-service brokerage firm.

Clients of full-service brokerages appreciated the convenience of having a personal broker handle all their investment needs. It is a one-stop-shop for investment and financial management. Most full-service firms provide online access and trading platforms. Self-directed investors tend to take advantage of these offerings. These platforms are loaded with fundamental research, order execution, and technical analysis tools.

Advantages and Disadvantages of Full-Service Brokers

Full-service firms have large research departments with analysts that provide proprietary detailed reports and recommendations for clients. They also have investment banking divisions that may provide certain accredited investor clients access to special financial products such as initial public offerings (IPOs), senior notes, preferred stock, debt instruments, limited partnerships, and various exotic and alternative investment opportunities. This is one of the main advantages of full-service firms.

Full-service brokers often have their own in-house line of products like mutual funds, portfolio management, insurance, loan services, and exchange-traded funds (ETFs). All full-service brokerages provide physical office locations for clients to visit.

Probably the largest disadvantage of using these types of brokers is the price tag. Full-service brokers, like other management company types, charge for their services, and although the broker may offer a "bundle discount," generally you will be paying more no matter the amount discounted.

With the full-service type of relationship, a broker also has more products at their disposal that may directly benefit their brokerage. For example, a discount broker may not make any different amount of commission if they sell ETFA vs. ETFB. A full-service broker, however, could make significantly more commission by getting you to invest in ETFB due to their firm's relationship with the company that manages that ETF, subsequently steering you into that specific investment.

Pros

Cons

  • Risk of transparency

  • Some firms will "churn" items in a portfolio

  • Much higher fees

  • Lack of autonomous decision-making

Stockbrokers vs. Financial Advisors

Stockbrokers are licensed professionals who manage client investments and administer financial advice to clients, and they are required to pass the Series 7, Series 63, and Series 65 exams to attain licensing. Brokers working at financial firms also need to be registered with the Financial Industry Regulatory Authority (FINRA). Licensed stockbrokers are expected to be fluent in stocks, bonds, and options.

It is important to distinguish between a stockbroker and a financial advisor. Stockbrokers are more geared towards providing securities products and transaction-based services, whereas financial advisors cover a broader range of services that include estate planning, financial planning and budgeting, insurance products, and even tax advice.

What Do Full-Service Brokers Charge?

Full-service brokers charge more fees than a discount brokerage, which will typically only charge you when you make a trade. Full-service brokers, depending on your relationship with the firm, will charge transaction fees when performing trades, hourly charges when discussing strategies, or most commonly, the firm will charge a percentage of your portfolio, usually around 1%. Over time, this will end up costing significantly more than discount brokerages, but the attention to your account will also be much higher.

What’s the Difference Between a Traditional or Full-Service Broker and a Discount Broker?

Full-service brokers will help you negotiate trades and can offer powerful, personal insights into the market. Discount brokers allow you to open an account, deposit funds, and, depending on the type of account you hold, generally leave you to your own devices. It should be said that discount brokers still offer powerful research tools and reports, but they often lack customer service anywhere near the level of a full-service brokerage. For those who are comfortable driving their own investment decisions based on their own research, discount brokers are probably the smarter move.

What Do Full-Service Brokers Do?

Full-service brokers provide their clients with a personal approach to investing. Whereas discount brokers provide you the tools needed to make trades, a full-service broker advises, helps you research, and places the trades for you, as well as offers advice on manners such as tax-advantaged strategies and alternative investments. They charge a much higher fee than discount brokers though, which is the main reason some people choose to perform their own research and use a discount broker instead.

Is a Full-Service Broker Worth It?

A full-service broker can be worth it for two reasons, being if you don't want to do your own investment research and would prefer someone else to do it for you, and if you have a large sum of money and want to create a specific investment scenario that would take you too long to set up. Typically, this would be for high-net-worth individuals who are looking to live off the interest and dividends of their investments alone, and who are willing to pay the high full-service fees in order to pass the tax-savings burden to the brokerage.

The Bottom Line

Using a full-service broker will come down to whether you are willing to pay more for a service that delivers more. Discount brokers will always charge less, but they provide much less in terms of advice and research. Full-service brokers can create an intricate investment portfolio with their expertise, something discount brokers typically can't provide.

Full-Service Broker: Overview, Pros and Cons, FAQ (2024)

FAQs

What is one main disadvantage of using a full service broker? ›

The main disadvantage of using a full service broker is basically the costs involved. As you can imagine, having a professional to give you advice that is based on years of experience and expertise doesn't come cheap.

What are the pros and cons of full service vs discount brokers? ›

A discount broker is a stockbroker who carries out buy and sell orders at reduced commission rates compared to a full-service broker. However, a discount broker doesn't provide investment advice or perform analysis on a client's behalf like a full-service broker.

What are the benefits of a full service broker? ›

A full-service broker provides its clients with a wide range of financial services, research, and advice. Additional services can include portfolio analysis and construction, estate planning, tax advice, access to IPO shares, access to foreign markets, and so on.

What are the major services performed by a full service stockbroker? ›

Services rendered

To start with, you can expect full-service brokers to help with buying the same stocks, bonds, options, mutual funds, and exchange-traded funds (ETFs) that a run-of-the-mill online broker would offer.

For which reason might an investor use a full service broker? ›

Using a Full-Service Broker

People use a full-service broker because they may not want to do their own research, because they are only interested in long-term investing, because they like to hear the broker's investment ideas, etc.

What is one main disadvantage of using a full service broker select the best answer below? ›

Full-service disadvantages

Enlisting the assistance of an expert always comes with a price tag. In the case of a full-service broker, that price tag may represent a combination of commissions and fees called transaction costs and may come in much higher than it would at a discount brokerage.

How much does a full service broker cost? ›

Typical full-service offerings are priced from 1% to 2% or more. You could pay thousands of dollars in annual management expenses for a $100,000 brokerage account. For some, that might seem well worth the cost not to have to worry about investments.

Which investor would be best advised to use a full service broker or advisor? ›

A full-service broker is best for individuals who have a significant investment portfolio that they want managed by an expert. It is important to find a broker who has a fiduciary duty. This means they must act with your best interests at heart and not for third-party commissions.

What is the difference between a traditional or full service broker? ›

1 Full-service brokers

They typically charge higher commissions and fees than discount brokers, but they also offer more personalized and tailored guidance. Full-service brokers are ideal for investors who have complex financial situations, need ongoing support, or want to delegate some of their investment decisions.

What is the best full-service brokerage firm? ›

U.S. Bank ranks highest in overall investor satisfaction with a score of 761. Edward Jones (749) ranks second and Vanguard (748) ranks third.

How do you become a full-service broker? ›

To become a stockbroker, obtain a bachelor's degree in business, economics, finance, accounting or other related areas, complete an internship, gain sponsorship from a Financial Industry Regulatory Authority (FINRA) firm and pass the licensing General Securities Representative Exam.

What is the purpose of service broker? ›

The broker holds information about the services provided, carries out the details of ordering, provisioning, and connecting these services to the application being built by the consumer, and automates steps that used to be performed by IT operations with multiple infrastructure management tools.

Is Charles Schwab a full service broker? ›

Charles Schwab is a discount broker with service, education, trading tools and research that put it in the top tier of investment firms. With the integration of TD Ameritrade, including that firm's highly recognized Thinkorswim platform, Schwab has established itself as the broker to beat.

What is the main difference between full service brokerage firms and discount firms? ›

Full-service brokers charge higher fees than discount brokers, but provide more services. Full-service brokers will help recommend investment opportunities and will do research on companies and mutual funds into which you might consider investing.

What are two questions you should ask before hiring a brokerage firm? ›

Ask These 20 Questions When Choosing a Real Estate Broker
  • What are your commission splits? ( i.e. does the broker get 40% and you take 60% of the commission earned)
  • Are there any franchise fees? ...
  • Do you offer a commission cap? ...
  • Are there any other brokerage-related fees? ...
  • What other expenses might I be responsible for?

What are the disadvantages of using a freight broker? ›

One of the biggest downsides to using a freight broker is not having total control over the shipment. Once the load is given over to the broker, the shipper's ability to manage that load may be hindered. Freight brokers must make money somehow. They do that by charging more for a load than they're paying the carrier.

Should I use a full-service broker? ›

In general, full-service brokers are suitable for investors that want a human touch and guidance and don't feel comfortable making investment decisions on their own. Discount brokers are more suited for investors who are looking for lower-cost investments and enjoy doing their investment research.

What is a disadvantage for using a discount broker? ›

The biggest drawback is that using a discount broker is largely a DIY endeavor. If a client is inexperienced and in need of financial guidance, they won't really find it with a discount broker. Also, discount brokers aren't created equal.

What is a full-service broker? ›

A full-service broker provides clients with personalized financial planning. The umbrella of financial planning covers investment and wealth management, tax planning, retirement planning, real estate planning, and risk management. The full-service broker provides their client with a relationship manager.

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