Full And Final Settlement Offers. Free Advice. StepChange (2024)

iThe advice on this page applies to anyone with personal debts taken out in the UK.

If you’ve received a lump sum of money, you can use this to pay back your creditors by arranging a 'full and final settlement' to your debts.

You can get a lump sum of money from selling an asset, such as a property or a vehicle, receiving an inheritance, or it could be a gift from family or friends.

If it’s the best solution for you we have a specialist debt advice team who can help you make full and final settlement offers to your creditors.

How do full and final settlement offers work?

Depending on how much money you have, you might be able to repay all of the money you owe and become debt free.

But if the lump sum you have is less than the amount you owe to your debts you can make ‘full and final settlement’ offers. This means offering the lump sum you have in return for your creditors agreeing to ‘write off’ the rest of the debt.

How do you make a settlement offer?

You can make settlement offers to all of your debts, sharing out the lump sum fairly among them.

Not all creditors will be willing to accept reduced settlement offers. They’re more likely to agree this if it would otherwise take you a long time to repay them.

  1. Firstly you need to work out how much to offer your creditors and then send your offer to them in writing.
  2. Always ask your creditors to confirm they accept your offer in writing before you send them any money.
  3. Keep any letters your creditors send to you about the settlement offer just in case you need to refer to them again in the future. We recommend keeping these letters safe for at least six years after you’ve paid the settlement amount.
  4. You may find not all your creditors are willing to accept your offer of settlement and you’ll have to negotiate with each one individually. It’s possible that none of your creditors will accept a full and final settlement.
  5. If your offers are accepted, make sure you send payment to each creditor by the date they give you. Keep proof of payment.

Full And Final Settlement Offers. Free Advice. StepChange (2)Use our template letter to offer a full and final settlement to your creditors

What percentage should I offer a full and final settlement?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

Can I remove settled debts from my credit report?

If you agree a full and final settlement your creditor will mark the debt as ‘partially settled’ on your credit file. This shows future creditors that the debt was cleared for less than the full amount, and this could affect their decision about whether to lend to you.

The account will be removed from your credit file six years after it was partially settled, or six years after the date it defaulted if this was earlier.

Get some expert help and advice

If you’ve received a lump sum of money and you’re struggling to repay your debts, get free, online debt advice to find the right solution for your situation.

We'll provide you with a budget and debt solution that’s specifically tailored to your situation, so you know you’re getting the right advice.

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Full And Final Settlement Offers. Free Advice. StepChange (2024)

FAQs

Full And Final Settlement Offers. Free Advice. StepChange? ›

What percentage should I offer a full and final settlement? It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

What is a reasonable full and final settlement offer? ›

What is a reasonable Full & Final Settlement Offer? There is no set figure that constitutes a reasonable offer because it entirely depends on your financial situation, and the creditor. Very low offers may be rejected but if you can offer a significant portion of the money you owe, it is more likely to be considered.

Should I accept a settlement offer from a debt collector? ›

If you reach an agreement

Always get an agreement in writing. If the creditor prepares the settlement agreement, read it very carefully, and be sure that you understand and agree before you sign. You can consult an attorney before signing the agreement.

Is StepChange free? ›

Entering a debt management plan is free to clients if it's provided by StepChange Debt Charity. Other providers may charge a percentage of the money you pay to them.

Does a full and final settlement affect credit score? ›

How it affects your credit. According to Latham, a "settled in full" status on your credit report is preferable to "unpaid" or "in default," but it's not great. Settling an account rather than paying it in full and on time signals that you're a risky borrower, which will be reflected in your credit score.

What is considered a good settlement? ›

In general, if you can get close to judgment value of the case in settlement, then it should be considered a very good settlement.

How do you negotiate a fair settlement? ›

How to Negotiate the Best Deal on Your Settlement Agreement
  1. Prepare Well for the Settlement Agreement Negotiation. ...
  2. Decide which negotiation tactics to use. ...
  3. Ask for a Protected Conversation with your Employer. ...
  4. Don't ask for too much. ...
  5. Don't ask for too little. ...
  6. Find out how the settlement payments will be taxed.

What should you not say to debt collectors? ›

Don't provide personal or sensitive financial information

Never give out or confirm personal or sensitive financial information – such as your bank account, credit card, or full Social Security number – unless you know the company or person you are talking with is a real debt collector.

What is a reasonable offer to settle a debt? ›

For junk debt buyers, a low settlement could be around 10% of the total debt, but more typically, offers between 30% and 40% are accepted, especially if you can pay in a lump sum shortly after reaching an agreement.

What happens when a debt collector offers a settlement? ›

The settlement process involves paying a portion of the amount owed in return for wiping your account with the creditor clean. Sometimes, creditors agree to a settlement, especially if they don't believe you can fully repay them.

Is StepChange worth it? ›

"Stepchange helped me alot... every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Who pays for StepChange? ›

We're only able to deliver free debt advice to so many people because we're funded almost entirely by voluntary donations. These donations come from creditors such as banks, building societies, high cost credit providers, utility companies and Money Helper, formerly The Money Advice Service.

What is proof of income for StepChange? ›

Your proof of income needs to include your full name, and can be one of the following: Your most recent payslip (dated within the last three months) A recent bank statement that shows your income (dated within the last three months).

Is it better to settle in full or pay in full? ›

It is always better to pay off your debt in full if possible. While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative.

Is it better to settle or pay in full? ›

Summary: Ultimately, it's better to pay off a debt in full than settle. This will look better on your credit report and help you avoid a lawsuit. If you can't afford to pay off your debt fully, debt settlement is still a good option.

What happens after full and final settlement? ›

Full and final settlement is one of the most crucial aspects of the process. The employer must pay the employee until their last day of work. The FnF amount can include incentives, gratuity, pension funds, and leave encashment.

What is the average settlement figure? ›

An average personal injury settlement amount is anywhere between $3,000 and $75,000. Be careful when using an average personal injury settlement calculator to give you an idea of what you may stand to collect. These numbers really depend on your individual case and are hard to predict without a professional.

What is the lowest a creditor will settle for? ›

Depending on the situation, debt settlement offers might range from 10% to 50% of what you owe. 1 The creditor then has to decide whether to accept.

What is the settlement offer rule? ›

Discussion: Rule 3-510 is intended to require that counsel in a criminal matter convey all offers, whether written or oral, to the client, as give and take negotiations are less common in criminal matters, and, even were they to occur, such negotiations should require the participation of the accused.

Is it better to accept a settlement or pay in full? ›

Summary: Ultimately, it's better to pay off a debt in full than settle. This will look better on your credit report and help you avoid a lawsuit. If you can't afford to pay off your debt fully, debt settlement is still a good option.

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