Free Trials Aren't Free if You Forget to Cancel. Here’s How to Avoid Paying (2024)

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Free trials are an excellent way to test out products and services before shelling out your hard-earned money. After all, who can resist testing a new streaming service, such as Paramount+ or YouTube TV? But you may not want to pay for a subscription, so you’ll need to cancel the free trial.

Trials last for a limited period before you need to decide whether to commit or cancel them. If you’ve finished testing a service and don’t wish to continue, here’s how to cancel your subscription so you can avoid being charged.

Pro Tip

Avoid overpaying when shopping online. Just add this free service to your browser and before you check out, it’ll check other websites to see if your item is available for cheaper.

Consider the Cost Before Signing Up for a Free Trial

Signing up for a free trial is a great way to test out a product or service without spending any money. But they can end up costing you if you’re not careful.

Even if you think you’ll cancel the service before your free trial ends, be cautious about signing up for something that doesn’t fit into your budget. You don’t want to fall in love with a service only to have no choice but to cancel it because you can’t afford it. And you don’t want to overdraft your account if you don’t cancel in time.

In addition to hoping you don’t cancel, companies want to make sure they get paid. Though a free trial shouldn’t cost you anything, you may see a pending charge or pre-authorization on your account, which is basically the company’s way of verifying your account is legit.

Avoid Paying for Subscriptions When Your Free Trials End

One way to avoid going past a subscription’s free trial period is to cancel right after signing up. You won’t have to worry about remembering to do it whenever the trial ends.

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However, it’s important to note: Do this only if the company will continue providing the service through the end of the trial period. Some don’t and will cut you off as soon as you submit your cancellation. Then you’ve wasted the opportunity to test out the service.

Using a virtual credit card is another tactic to avoid paying for subscriptions past the trial period. Virtual credit cards are credit card numbers issued by some banks, credit card companies and independent financial companies. (You don’t actually get a physical card.) These virtual cards often are restricted to a one-time use or have a short expiration period, which makes them favorable to people signing up for free trials.

Then there’s the strategy of simply canceling your free trial right before it ends. Set a reminder (or two) to cut your ties with the service before payment is due.

Most companies aren’t going to send you a reminder that your free period is about to be over. Mark your calendar, set an alert on your phone or do whatever you need to remember to cancel.

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Pro Tip

Regularly review your monthly bank statements or credit card statements so you can catch any unexpected charges — like a subscription you forgot to cancel.

Make sure you read over the cancellation policy when you sign up for a free trial. Some companies require you to submit cancellation requests a day or two before the start of the first billing period. Generally, when you log into your account, there’s an option to cancel under the section for billing or subscription management. There will probably be multiple prompts to convince you not to cancel, but don’t let them sway you.

How to Cancel 14 Popular Free Trial Offers

We browsed the cancellation policies of several popular services to get instructions on how to cancel their free trials. In every case, make sure you complete all the steps to confirm your cancellation. Lots of companies send email confirmations.

These guidelines are based on canceling directly through each service. Canceling a trial you acquired through a third party — for example, a free HBO trial you signed up for through your cable provider — may require different steps.

1. How to Cancel an Adobe Free Trial

Here are the steps to cancel a free trial of Adobe.

  1. Go to https://account.adobe.com/plans and log into your account.
  2. Select the “Manage Plan” button for the plan you wish to cancel.
  3. Select “Cancel your plan.”
  4. Follow the instructions on your screen.

2. How to Cancel an Amazon Prime Free Trial

According to the terms and conditions for Amazon Prime, you have three business days from when your free trial converts to a paid membership to get a full refund, provided you haven’t used any of the Prime benefits during that three-day period.

However, to cancel your trial before it switches to the paid version, visit this page and click the “End Membership” button.

3. How to Cancel an Ancestry Free Trial

According to Ancestry Support, your free trial ends automatically once you cancel it, even if additional days were remaining in the trial period. Cancel Ancestry’s free trial by following these steps.

  1. Log into www.ancestry.com.
  2. Select your name or username in the top right corner and click on “Account Settings.”
  3. Go to the “Membership” section and click “Cancel Free Trial.”

4. How to Cancel an Apple Music Free Trial

Cancel your Apple Music free trial by following the steps below.

  1. Visit the Apple Support webpage.
  2. Click “Cancel a Subscription.”
  3. Choose “Apple Music,” then select “Cancel Subscription.”

5. How to Cancel an Apple TV+ Free Trial

Cancel your Apple TV+ free trial by following the steps below.

  1. Go to tv.apple.com and log in to your Apple account.
  2. Click on the account icon, then select “Settings.”
  3. Scroll down to “Subscriptions” and choose “Manage.”
  4. Select “Cancel Subscription.”

6. How to Cancel an Audible Free Trial

Here’s how to cancel your free trial of Audible.

  1. Log in to your account at www.audible.com.
  2. Go to “Account Details” and then “Account Settings.”
  3. Click on “Cancel My Membership.”

7. How to Cancel an Avast Internet Security Free Trial

See the steps below to cancel your free Avast trial before you get charged.

  1. Log into your Avast account.
  2. Click “Manage subscriptions” under “My subscriptions.”
  3. Click “Manage subscription” for the one you want to cancel and select “Cancel renewal” or “Unsubscribe.”
  4. Select a reason for unsubscribing and then click “Unsubscribe.”

See here for additional instructions on how to cancel if you signed up using a different order distributor.

8. How to Cancel a FuboTV Free Trial

Cancel your FuboTV free trial by following the steps below.

  1. Go to fubo.tv and log in to your account.
  2. Click on the profile icon, then select “My Account.”
  3. On the “My Account” screen select “Subscription and Billing.”

9. How to Cancel a Hulu Free Trial

According to Hulu’s terms and conditions, your service may end immediately upon cancellation. Follow these steps to cancel.

  1. Visit www.hulu.com and log in or open the app on your computer or mobile browser.
  2. Choose the “Cancel” option under the “Account” page.
  3. Follow the instructions on the screen.

10. How to Cancel a Paramount+ Free Trial

Cancel your Paramount+ free trial by following the steps below.

  1. Go to paramountplus.com and click on your username.
  2. Click on the “Account” option.
  3. Scroll down and click “Cancel Subscription.”

11. How to Cancel a Showtime Free Trial

Follow these steps to cancel your free trial of Showtime via your web browser.

  1. Go to www.showtime.com and log in.
  2. Go to “Account Settings” from your profile icon.
  3. Click on “Your Account” and then “Cancel Your Subscription.”

See here for information about how to cancel your subscription through third parties.

12. How to Cancel a Starz Free Trial

  1. Log into www.starz.com from your web browser.
  2. Click on the user icon in the upper right and select “Settings.”
  3. Under “Billing Plan and Information” select “Cancel My Subscription.”

If you’ve started a Starz subscription via a third-party provider, check out the “How Do I Cancel?” guide on Starz’s website for additional information.

13. How to Cancel a YouTube Premium Free Trial

Cancel your YouTube Premium free trial by following the steps below.

  1. Go to the Google Support page.
  2. Hit the “Cancel Now” button.

14. How to Cancel a YouTube TV Free Trial

Cancel your YouTube TV free trial by following the steps below.

  1. Go to tv.youtube.com and sign in to your account.
  2. Go to “Manage membership” and then click “Deactivate.”
  3. Follow the steps.

Check out Google’s support page for additional information about canceling on an Android or Apple mobile device.

Nicole Dow is a former senior writer at The Penny Hoarder. Michael Archambault is a senior writer at The Penny Hoarder.

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Free Trials Aren't Free if You Forget to Cancel. Here’s How to Avoid Paying (2024)

FAQs

Free Trials Aren't Free if You Forget to Cancel. Here’s How to Avoid Paying? ›

Approximately 48% of US adults have signed up for a subscription service's free trial and forgotten to cancel it, according to a new CNET survey. Consistently making this mistake can add up to hundreds or more per year. But there's an easy fix that can help you avoid this headache: using a virtual credit card.

Can you cancel a free trial without paying? ›

One way to avoid going past a subscription's free trial period is to cancel right after signing up. You won't have to worry about remembering to do it whenever the trial ends. However, it's important to note: Do this only if the company will continue providing the service through the end of the trial period.

Can you get your money back if you forget to cancel a free trial? ›

Failing to cancel in time usually means you won't get your money back, but that's not always true. Some companies may decide to issue a partial or full refund in certain cases, especially if you request it sooner rather than later.

What happens if you don't pay after a free trial? ›

Your free trial offer has a time limit. Once the deadline to cancel passes, you may be on the hook for more products or services and more payments. Monitor your credit and debit card statements. That way you'll know right away if you're being charged for something you didn't order.

Can I dispute a charge after a free trial? ›

Be polite but firm, and make it clear that you did not intend to continue using the service beyond the trial period. If the company refuses to refund your money, it may be time to escalate the issue. One great option is to dispute the charge with your credit card company.

Does deleting an app cancel free trial? ›

Important: When you uninstall the app, your subscription won't cancel. On your Android device, go to subscriptions in Google Play. Select the subscription you want to cancel.

Does free trial mean free? ›

An acquisition model where a product/service is offered to customers for a limited period of time, for free, so that they can learn about the product and discover value before actually paying for it.

Can you dispute a subscription you forgot to cancel on Apple? ›

Head to Apple's Report a Problem page on a computer or mobile browser. Sign in with the Apple ID you used when purchasing the subscription. Click or tap the I'd like to dropdown menu. Select Request a refund from the list.

How many people cancel after free trial? ›

A survey found that 42% of consumers forgot they are still paying for a subscription they no longer use. Many of those happen after you get enticed by a free trial for an online streaming service or a monthly subscription service for clothes or personal items, and then you forget to cancel it after that trial is over.

Does free cancellation mean I get my money back? ›

"Free cancellation" means that if you book a hotel room and pay a deposit, you can get that deposit back if you cancel within a certain time frame. However, some hotels won't give back the deposit if you cancel less than 24 hours before your arrival time.

Do people forget to cancel subscriptions? ›

Consumers often lose track of the myriad services they subscribe to. Nearly three-quarters of consumers say it's easy to forget about recurring monthly charges. Some 42% say they forgot about subscriptions and kept paying for them even though they were no longer using them.

Why am I being charged for a free trial? ›

Your free trial probably has a time limit. And once it passes without you telling them to cancel your “order,” you may be on the hook for more than you bargained for. Fourth – Read your credit card statements carefully to make sure you're not being charged for something you didn't order.

Do free trials show up on credit card history? ›

If you want to cancel the subscription, make sure you do it quite a few days before the date that your credit card is to be charged. Check your next monthly statement to ensure no additional charge appears. Free trials do not appear on a bank statement.

Can I dispute a charge for a subscription I didn't know I had? ›

Follow up with a letter to your credit or debit card company. Follow up in writing by sending a letter to the address listed for billing disputes or errors. Use this sample letter. If you've been charged for a subscription you didn't agree to, report it to the FTC at ReportFraud.ftc.gov or your state attorney general.

What is free trial abuse? ›

Users signup for your free trial. When it expires they create another account with a free trial. Doing this continuously gives them access to paid features for free.

How do I dispute a charge-off without paying? ›

If you need to remove an illegitimate charge-off or any incorrect information, you must file a dispute with the credit bureau that produced the report with the erroneous item. You can also file a dispute directly with the creditor.

Can I cancel clear free trial? ›

‍To cancel your Membership, select “Chat with us” to chat with our Digital Ambassador, Clara, and take care of this in just a few seconds. If you are on a trial period, you will not be charged if you cancel before the last day of your trial.

How do I cancel my free trial now? ›

Head to NOW Membership, hit Cancel membership next to the one you don't want any more, then follow the onscreen steps. (We recommend using a desktop, laptop or tablet to do this rather than a mobile.) Once your membership is cancelled you'll see a confirmation message, and get a confirmation email within 3 hours.

Can you cancel Times free trial? ›

ii) You can cancel within 14 days of the start of your subscription without giving any reason and we will refund all payments received from you.

Can you cancel Prime free trial without paying? ›

If you cancel before your trial ends, you will not be charged. Step 4: Once you've completed all the steps, you're now ready to enjoy your free 30-day Prime membership. You can learn more about lesser-known benefits you should be using, and benefits that make your Prime membership worth it.

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