Folder Redirection Not Working In XenDesktop (2024)

CTX211998

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Symptoms or Error

Folder Redirection settings not working in XenDesktop.

Solution

Reset the default locations of the directories in question:

To properly remove the folder redirection policy, you need to go into the group policy that contains the folder redirection setting and on the “Target” tab, next to the Setting field, you need to select the option for “Not configured”. Also, in that same screen, you need to go to the “Settings” tab, (notice the “s” for settings) and here you can choose the behavior the computer will take when the policy is removed. You can choose to leave the redirection in place or have it point back to it’s default location.http://support.microsoft.com/kb/888203

If you deleted the policy that contained the folder redirection setting, then the machines will keep the setting as it has been tattooed in the registry. You will need to either re-apply the setting, then follow the procedure above or you can get a tool like the free tool from DesktopStandard and make bulk registry changes via group policies.

The registry key for folder redirection settings are in…
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders and another key above that one for just Shell folders.

Problem Cause

The issue appears to be with a policy that was used to set these directories was deleted, and tattooed the registry:


Additional Resources

https://social.technet.microsoft.com/Forums/windowsserver/en-US/25f2d9ba-881b-430c-bb72-03a124254dc3/changed-folder-redirection-gpo-but-setting-will-not-take-affect?forum=winserverGP

As a seasoned IT professional with a deep understanding of system configurations and troubleshooting, I bring forth my expertise to dissect and elaborate on the concepts embedded in the provided article labeled CTX211998. With an extensive background in the intricacies of system policies, especially in the context of XenDesktop and folder redirection, I aim to shed light on the nuances presented in the content.

The article addresses a specific challenge: Folder Redirection settings not working in XenDesktop. This issue often arises when a policy that was used to configure these directories is deleted, leaving a lasting impact on the registry settings. Let's break down the key concepts discussed in the article:

  1. Folder Redirection Policy:

    • This policy is crucial for redirecting specific folders to a network location, enhancing data management and accessibility in a centralized manner.
  2. Group Policy Modification:

    • The article advises on resetting the default locations of the directories in question by modifying the group policy. Specifically, it recommends navigating to the group policy containing the folder redirection setting and selecting "Not configured" next to the "Setting" field on the "Target" tab.
  3. Behavior Settings:

    • Within the same screen, the article refers to the "Settings" tab, where administrators can choose the computer's behavior when the policy is removed. Options include leaving the redirection in place or reverting to the default location.
  4. Registry Impact:

    • If the policy containing the folder redirection setting is deleted, the registry retains the configured settings. The article emphasizes the importance of addressing this issue by either re-applying the setting or utilizing a tool like the one from DesktopStandard for bulk registry changes via group policies.
  5. Registry Keys:

    • The registry keys associated with folder redirection settings are mentioned as residing in HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders and another key above that one for just Shell folders. This insight is valuable for administrators seeking to manually manage or troubleshoot folder redirection settings at the registry level.
  6. Problem Cause:

    • The root cause of the problem is identified as the deletion of the policy used to set these directories, resulting in a lasting impact on the registry settings. This understanding is crucial for formulating an effective solution.
  7. Additional Resources:

    • The article provides a link to additional resources on a Microsoft TechNet forum, offering a community platform for further discussion and insights related to the folder redirection GPO issue.

In conclusion, my comprehensive grasp of these concepts allows me to articulate the intricacies of the article, offering a nuanced understanding of the folder redirection challenges in XenDesktop and the recommended solutions provided.

Folder Redirection Not Working In XenDesktop (2024)

FAQs

How do I enable folder redirection? ›

Right-click a folder that you want to redirect (for example, Documents), and then select Properties. In the Properties dialog box, from the Settings box, select Basic - Redirect everyone's folder to the same location.

How do I redirect a folder in Citrix desktop? ›

Navigate to User Configuration > Administrative Templates > Citrix Components > Profile Management > Folder Redirection and then select the folder you want to redirect. Enable the Redirect the <folder name> folder policy and then type the redirected path.

What is the registry key for folder redirection? ›

The registry key for folder redirection settings are in… HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders and another key above that one for just Shell folders.

What does folder redirection allow you as an administrator? ›

Folder Redirection lets administrators redirect the path of a folder to a new location. You can use Group Policy to configure these locations. The location can be a folder on the local computer or a directory on a network file share.

How do I know if Folder Redirection is enabled? ›

How to verify that folder redirection works
  1. In a session, navigate to a folder you directed, right-click the folder, and then select Properties.
  2. In the properties window, navigate to the Shortcut tab and then check the Target field. If the field displays a redirected path, folder redirection works.
Sep 25, 2020

How do I reset Folder Redirection? ›

You have to go to the original policy that you used to redirect the folders, on the “Settings” tab, configure the Policy Removal setting to “redirect the folder back to the user profile

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