Enforcement Actions | Consumer Financial Protection Bureau (2024)

351 filtered results

Date filed:

BloomTech Inc., d/b/a Bloom Institute of Technology or BloomTech, f/k/a Lambda, Inc.; and Austen Allred

On April 17, 2024, the Bureau issued an order against BloomTech, Inc., a for-profit vocational school that is also known as the Bloom Institute of Technology and was formerly known as the Lambda School, and Austen Allred, the company’s founder and CEO.

Date filed:

StratFS, LLC f/k/a Strategic Financial Solutions, LLC, et al.

On January 10, 2024, the Bureau and seven state attorneys general filed a complaint and sought a temporary restraining order and preliminary injunction against StratFS, LLC f/k/a Strategic Financial Solutions, LLC, as well as its holding company Strategic Family, Inc.; various of its subsidiaries, and as individuals: SFS Chief Executive Officer Ryan Sasson, Jason Blust, Daniel Blumkin, and Albert Ian Behar.

Date filed:

Colony Ridge Development, LLC; Colony Ridge BV, LLC; Colony Ridge Land, LLC; and Loan Originator Services, LLC

On December 11, 2023, the Bureau, together with the United States Department of Justice (DOJ), filed a complaint against land development companies Colony Ridge Development, LLC and Colony Ridge BV, LLC, affiliate mortgage company Colony Ridge Land, LLC (collectively, the Colony Ridge defendants), and loan origination company Loan Originator Services, LLC.

Date filed:

U.S. Bank National Association

On December 19, 2023, the Bureau issued an order against U.S. Bank in connection with its administration of prepaid debit cards that held unemployment insurance benefits.

Date filed:

Commonwealth Financial Systems, Inc.

On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).

Date filed:

Bank of America, N.A.

On November 28, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.

Date filed:

Toyota Motor Credit Corporation

On November 20, 2023, the Bureau issued an order against Toyota Motor Credit Corporation (“Toyota Credit”), which is the United States-based auto-financing arm of Toyota Motor Corporation and one of the largest indirect auto lenders in the country.

Date filed:

Enova International, Inc.

On November 15, 2023, the Bureau issued an order against Enova International, Inc., a publicly-traded online small-dollar lender, headquartered in Chicago, Illinois, that markets, provides, and services loans under the brand names CashNetUSA (CNU) and NetCredit.

Date filed:

Citibank, N.A.

On November 8, 2023, the Bureau issued an order against Citibank, N.A., which is a national bank headquartered in New York City, New York.

Date filed:

Chime, Inc. d/b/a Sendwave

On October 17, 2023, the Bureau issued an order against Chime, Inc. doing business as Sendwave, a nonbank remittance transfer provider headquartered in Boston, Massachusetts.

Date filed:

TransUnion Rental Screening Solutions, Inc. and Trans Union LLC

On October 12, 2023, the Bureau and the Federal Trade Commission filed a joint complaint and stipulated order against TransUnion Rental Screening Solutions, Inc., a Delaware corporation with its principal place of business in Greenwood Village, Colorado, and its parent company, Trans Union LLC, a Delaware company with its principal place of business in Chicago, Illinois.

Date filed:

TransUnion, Trans Union LLC, and TransUnion Interactive, Inc.

On October 12, 2023, the Bureau issued an order against TransUnion, parent company of one of the three nationwide consumer reporting agencies, and two of its subsidiaries, Trans Union LLC, and TransUnion Interactive, Inc., which are headquartered in Chicago, Illinois.

Date filed:

Freedom Mortgage Corporation

On October 10, 2023, the Bureau filed a lawsuit against Freedom Mortgage Corporation (Freedom), a residential mortgage loan originator and servicer headquartered in Boca Raton, Florida.

Date filed:

Tempoe, LLC

On September 11, 2023, the Bureau issued an order against Tempoe, LLC, a nonbank consumer finance company, with offices in Cincinnati, Ohio and Manchester, New Hampshire.

Date filed:

Heights Finance Holding Co. f/k/a Southern Management Corporation, et al.

On August 22, 2023, the Bureau filed a lawsuit against Heights Finance Holding Co. f/k/a Southern Management Corporation as well as its wholly owned, state-licensed subsidiaries.

Date filed:

Freedom Mortgage Corporation

On August 17, 2023, the Bureau issued an order against Freedom Mortgage Corporation (Freedom), a residential mortgage loan originator and servicer headquartered in Boca Raton, Florida.

Date filed:

Realty Connect USA Long Island, Inc.

On August 17, 2023, the Bureau issued an order against Realty Connect USA Long Island, Inc. (Realty Connect), a real estate brokerage firm based in Suffolk County, New York.

Date filed:

USASF Servicing, LLC

On August 2, 2023, the Bureau filed a lawsuit against USASF Servicing, LLC, an auto-loan servicer headquartered in Lawrenceville, Georgia.

Date filed:

Snap Finance LLC, Snap RTO LLC, Snap Second Look LLC, Snap U.S. Holdings LLC, Snap Finance Holdings LLC

On July 19, 2023, the Bureau filed a lawsuit against Snap Finance LLC, Snap RTO LLC, Snap Second Look LLC, Snap U.S. Holdings LLC, and Snap Finance Holdings LLC (collectively, Snap), a group of interrelated companies headquartered in West Valley, Utah.

Date filed:

Prehired, LLC, Prehired Recruiting, LLC, and Prehired Accelerator, LLC

On July 13, 2023, the Bureau and several state partners filed a complaint in an adversary proceeding against Prehired, LLC, Prehired Recruiting, LLC, and Prehired Accelerator, LLC.

Date filed:

Bank of America, N.A.

On July 11, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.

Date filed:

Bank of America, N.A.

On July 11, 2023, the Bureau issued an order against Bank of America, N.A., which is a depository institution based in Charlotte, North Carolina to address the Bureau’s findings regarding the bank’s opening unauthorized consumer financial accounts and its misleading statements regarding certain credit cards rewards.

Date filed:

ACI Worldwide Corp. and ACI Payments Inc.

On June 27, 2023, the Bureau issued an order against ACI Worldwide Corp. and ACI Payments Inc. (collectively, ACI), a nationwide payment processor headquartered in Elkhorn, Nebraska.

Date filed:

Phoenix Financial Services, LLC

On June 8, 2023, the Consumer Financial Protection Bureau (Bureau) issued an order against Phoenix Financial Services, LLC (Phoenix), an Indiana-based debt collector that collects primarily past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).

Enforcement Actions | Consumer Financial Protection Bureau (2024)

FAQs

What is a CFPB enforcement action? ›

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here. The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding.

What are examples of enforcement actions? ›

Formal enforcement actions include cease and desist orders, written agreements, prompt corrective action directives, removal and prohibition orders, and orders assessing civil money penalties.

What regulations does the CFPB enforce? ›

The CFPB implements and enforces federal consumer financial laws to ensure that all consumers have access to markets for consumer financial products and services that are fair, transparent, and competitive.

What does the CFPB have the authority to do? ›

The CFPB has primary authority to enforce federal consumer financial laws for banks and other depository institutions with total assets of more than $10 billion, and their affiliates, which collectively hold more than 80 percent of the banking industry's assets.

Why am I getting a letter from CFPB? ›

We sometimes send warning letters to advise recipients that certain actions may have violated federal law and to help those entities review certain practices to ensure that they comply with federal law.

Why did I get a letter from the Consumer Financial Protection Bureau? ›

Sometimes the CFPB will send a warning letter to advise recipients that certain actions may violate federal consumer financial law. These are not accusations of wrongdoing. Instead, they are meant to help recipients review certain practices and ensure that they comply with federal law.

What are the three kinds of enforcement action? ›

The three (3) main categories of enforcement action are: (1) corrective actions, (2) sanctions and (3) other supervisory actions. These enforcement actions may be imposed singly or in combination with others.

What types of cases does the CFPB handle? ›

We currently accept complaints about:
  • Checking and savings accounts.
  • Credit cards.
  • Credit reports and other personal consumer reports.
  • Debt collection.
  • Debt and credit management.
  • Money transfers, virtual currency, and money services.
  • Mortgages.
  • Payday loans.

What are the types of enforcement actions of the FDIC? ›

The FDIC may issue various formal actions pursuant to Section 8 of the FDI Act, including termination of federal deposit insurance; cease-and-desist and consent, and personal cease- and-desist; removal, prohibition, or suspension; restitution; and CMPs.

What is an example of an unfair act? ›

Acts or practices that have the potential to be deceptive include: making misleading cost or price claims; using bait-and-switch techniques; offering to provide a product or service that is not in fact available; omitting material limitations or conditions from an offer; selling a product unfit for the purposes for ...

What is the penalty for violating the CFPB? ›

For any violation of a law, rule, or final order or condition imposed in writing by the CFPB, a civil money penalty of up to $5,000 for each day during which such violation or failure to pay continues.

Does the CFPB respond to consumer complaints? ›

By statute, a primary function of the CFPB is to collect, investigate and respond to consumer complaints.

Who does the CFPB have enforcement authority over? ›

We have supervisory authority over banks, thrifts, and credit unions with assets over $10 billion, as well as their affiliates. The depository institutions and affiliates included in the list below are currently under CFPB's jurisdiction and subject to CFPB supervision and examination.

Which of the following are unfair, deceptive, or abusive? ›

Acts or practices that may be deceptive include: making misleading cost or price claims; offering to provide a product or service that is not in fact available; using bait-and-switch techniques; omitting material limitations or conditions from an offer; or failing to provide the promised services.

Does CFPB regulate debt collectors? ›

Understand how the CFPB's Debt Collection Rule can help you

On November 30, 2021, the Debt Collection Rule became effective. The rule clarifies how debt collectors can communicate with you, including what information they're required to provide you.

What is the difference between a consent order and an enforcement action? ›

Answer: Enforcement action is a broad term. An enforcement action can include, for example a cease and desist order, a removal orders or a civil monetary penalty. A consent order is an enforcement action agreed to by the financial institution rather than being enforced by the courts.

What happens with a CFPB complaint? ›

Respond to complaints

By statute, a primary function of the CFPB is to collect, investigate and respond to consumer complaints. Companies receive and respond to these complaints through the Company Portal, a secure online environment that protects consumer privacy and the confidentiality of company responses.

How long does a CFPB investigation take? ›

However, it has 45 days to investigate if you dispute after receiving your free annual credit report. Also, if you submit additional information relevant to your dispute during the 30-day investigation period, it can extend the investigation period for 15 additional days.

Can the CFPB get your money back? ›

If you're having trouble with a credit card, you can submit a complaint to the CFPB online or by calling (855) 411-CFPB (2372). If you're not satisfied with the merchant's response, you may be able to dispute the charge with your credit card company and have the charge reversed. This is sometimes called a chargeback.

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