Electric Scooter Charger Culture Is Out of Control (2024)

Every afternoon around 4 p.m., when school lets out, Brandon, an 18-year-old high-school senior in Los Angeles who asked to be referred to only by his first name, goes “Bird hunting.” He heads for his minivan and, on the drive home, he’ll swing through convenient neighborhoods, picking up about 13 Bird electric scooters along the way, tossing them into the back of his car.

“I have a whole system,” he says. “I’ll go home, put the 13 I initially caught on the chargers. They’ll charge for about three hours until around 7 or 8 p.m.”—when Bird makes more scooters available for charger pickup. “Then I’ll go back out.”

Over the course of the next few hours, Brandon loops around his Santa Monica, California, neighborhood collecting as many scooters as possible. He brings back his bounty and, as his parents sleep, neatly sets them up to charge in batches overnight.

The next morning he wakes up early, eats breakfast, and drops them off in groups of three at designated Bird Nests, designated pickup areas for scooters, on his way to school. For performing this service, Bird pays Brandon, a contract worker, up to several hundred dollars a night. On one particularly successful night, Brandon brought home $600.

Bird is a scooter-sharing company that launched in 2017 and has been dubbed the “Uber of scooters.” Its goal is to alleviate congestion and allow people an easy way to travel quickly for short distances of just a few miles. Riders can locate and unlock scooters using the company’s smartphone app, and after paying the $1 unlocking fee are charged 15 cents per minute during use.

Birds are available in a growing number of American cities including Austin, Texas; Nashville, Tennessee; Los Angeles; San Francisco; Scottsdale, Arizona; Washington D.C.; and Atlanta. The scooters are all battery-powered and dockless, so they can be picked up or dropped off anywhere.

But when night falls, what most riders don’t realize is that the scooters themselves are charged by a contract workforce. These people are known as “Bird hunters” or “chargers,” and they’re growing exponentially in number.

Registering to become a charger isn’t hard. Unlike Uber or most ride-sharing services, Bird doesn’t require a background check or any kind of complicated registration procedure. It takes a few simple steps including registering your address and providing personal information, tax information, and bank-account information so you can get paid via direct deposit. If your application is approved, within a matter of days Bird will mail you three charging packs to get started. Charging a Bird doesn’t require a ton of electricity, so minus the labor cost, charging a few scooters overnight is essentially free—especially if you live in a large apartment building and can do so in your bike room.

As Birds and comparable scooter-sharing services continue to expand, charging has become a popular way for high-schoolers, college students, and young professionals to earn easy money.

— Harry Campbell (@TheRideshareGuy) April 13, 2018

“Charging scooters for Bird is like Pokémon Go, but when you get paid for finding Pokémon,” says Nick Abouzeid, a 21-year-old charger in San Francisco. Several nights a week after work, he and his girlfriend go on walks around the city, collecting scooters and bringing them back to his apartment building to charge in the basem*nt.

“It’s really fun to grab a few scooters, charge them, and in the end it pays for a fancy dinner,” Abouzeid says. “It’s like a game and I would do it even if the prices were halved, which they probably will be.”

Like Pokémon Go, when you enter “charger mode” the Bird app displays a real-time map of Birds across your area that require charging. The reward for capturing and charging these Birds can range from $5 to $20 depending on how difficult the Bird is to locate—and some can be really hard to find. Bird chargers have described finding Birds in and under trash cans, down the side of a canyon, hidden in bushes, or tossed sideways on the side of the street.

“Finding the really hard ones is so awesome,” says Lucas, a young teenage Bird charger in L.A. who didn’t want his last name or his age listed since he technically hunts under his parents’ account. “It’s become a big trend at my high school. People are like, ‘Oh are you gonna charge tonight?’ I have friends send me Snapchats like, ‘I just got 18 in one night!’ or, ‘Look where I found this one.’ There’s definitely a sense of achievement in picking a lot of them up.”

“I think so many teens are doing it because it’s a really easy way to make a lot of money on the side,” says Brandon. “Everyone loves Bird so when you tell people you’re a Bird charger they’re like, ‘Whoa! That’s cool, how do I do that?’ No one thinks it’s lame. My friends and I are pretty much in the tech crew [at school], so we found out sooner. But now popular kids are asking how they can sign up and get Birds.”

Lucas says he goes out with friends nearly every night, and even when they don’t find tons of Birds, it’s still a fun, social activity. “It’s like a whole-city scavenger hunt,” he says. He even jokes that it would make a great date.

But while Bird hunting is fun and games for some, other chargers take the job much more seriously. Charging in some cities, like San Diego, has become a cutthroat competition between workers where every last dollar counts.

Hoarding in particular has become a problem in these crowded markets. Bird and other companies will pay a $20 reward for missing scooters, so some chargers simply keep the scooters in their garage until they’re reported missing by riders or the bounty goes up to $20, then claim the finder’s fees. Bird theoretically polices this behavior, and Brandon says he’s gotten a warning call from the company for hoarding, but the bad behavior has become commonplace and punishment is unevenly enforced.

At a WeWork and just saw someone bring their Bird scooter into the building and up the elevator.

Guess that’s one way to hoard and ensure that you’ll have a Bird scooter to rent / ride with by the end of the day.

— Kevin Lee (@kevinleeme) March 29, 2018

Each scooter can also only be captured by one charger. In saturated markets, the race to quickly grab as many scooters as possible is fierce. “One time I pulled up to pick up a scooter, I got there maybe 10 seconds before the other guy did,” said one charger in San Diego. “He started yelling at me. He picked up a Bird scooter and started beating my car. I got the hell out of there.”

“As a scooter charger you’re a legitimate bounty hunter. Whoever finds the scooter first and scans it—it’s theirs and they’re in charge of it,” he added. “Anything that happens to it between the time that you capture it and turn it in is your responsibility, just as a bounty would be.”

Unfortunately, some never turn their bounty in. They steal the scooters and chop-shop them, piecing them out and selling the batteries for up to $50. “The Bird will chirp at you if you try to steal it, but they chirp so often that no one pays attention,” says Abouzeid. “No one would stop you or say anything. I can show you on the charger map which ones are stolen. The battery is always at 0 and they were last seen like 7 days ago.” Any time you try to move a Bird without unlocking it first, the chirping alarm will go off. A representative for Bird says widespread theft has not been a problem.

As the charging community grows, some Bird hunters have sought to reduce their competition in nefarious ways.

Several Facebook groups for chargers in different cities have cropped up. For one of them, in order to join, you’re asked to share a screenshot of your settings screen containing your login name, telephone number, and email. Rogue Bird hunters attempt to use this information to shut down your account or charge under your name with updated billing information.

Some vigilante Bird chargers who will stop at nothing to retrieve lost Birds and claim the $20 rewards have been known to falsely act as official representatives of the company. When they see a person hoarding a scooter or group of scooters in their garage via the app, they’ll show up at the offender’s house and demand they release the Birds into their care. “This only really works sometimes,” says one charger. “If the person knows what’s up they can say, ‘Actually you’re trespassing on private property.’”

Criminals and pickpockets have also begun to recognize Bird hunters as prime targets and can use the Birds to lure their prey to isolated areas.

One scooter charger said he has been nearly robbed on two occasions and that he now won’t retrieve scooters that are left in strange places, for instance, at the end of a dark alley. “I’d tell anyone getting into this to be safe,” he says. “I’d say to others: Bring mace or a taser because there’s a lot of crazy people out there, even the [chargers themselves]. I’ve had people yell at me, threaten me. It’s the Wild West.”

Still, interest in becoming a charger continues to rise. Harry Campbell, also known as the Ride-Share Guy, who covers the sharing economy on his site by the same name, says that if you get in early in a new market, there’s a lot of money to be made Bird hunting.

“It really reminds me of the buzz from when Uber came out,” he says. “There’s sort of a palpable interest right now in charging. I’ve talked to everyone from gig-economy workers who are getting involved to a real-estate agent to even a lawyer who was doing it part-time.”

Campbell’s article about how to sign up to become a Bird charger has been the number-one article on his site for the past 45 days, generating tens of thousands of page views.

“It feels like Bird just fell out of the sky over the past three weeks in Atlanta,” says Jake Schmutzler, a 26-year-old product manager. “I’ve never been attracted to a gig-economy thing because I work full time and I would hate to deal with gig-economy customers, but picking up scooters for 20 minutes at night and making money while I sleep sounds like a good side hustle. My roommate and I travel the BeltLine and they are everywhere. And it’s only going to get bigger.”

Lucas says everyone from his high school is getting in on it too. In the middle of our interview one friend texted him, “U wanna pool our money so we can rent a truck and charge Birds?” Brandon says that while he used to be mocked for the 2004 Toyota minivan he drove to school, his friends now commend its ability to transport large amounts of Birds.

But while some tech observers and Redditors debate the moral implications of the charging economy, Abouzeid says that becoming a Bird hunter can feel like a good deed, almost like cleaning up the neighborhood. “You see them lying around on the side of a sidewalk,” he says. “As a charger you can pick them up, you take them home, take care of them, and leave them in a nice little row in the morning, ready to go for people. It’s really satisfying.”

“I think it’s really fun,” says Lucas. “I’ll probably go charging this weekend.”

Electric Scooter Charger Culture Is Out of Control (2024)

FAQs

Why is my electric scooter not charging properly? ›

The battery charger is defective

Check the battery charger port for loose, frayed, or damaged wire connections. Try plugging the charger into another outlet and check the indicator lights to make sure the scooter is actually charging – most brands will indicate red when they're charging.

Should I leave my e-scooter charging all the time? ›

Don't Overcharge It

Avoid leaving it plugged in after it's fully charged. The good news is that many e-scooter manufacturers have designed their products with Battery Management Systems that include protection from overcharging. Although the built-in protection is useful, it's still best to avoid leaving it plugged in.

Why is my scooter charger always green? ›

If the charger light stays green that indicates that the battery is fully charged, or that the charger port is not receiving Voltage from the battery pack, or that the battery is overdischarged and cannot be recharged.

What are the common problems in electric scooter? ›

If your scooter is sluggish or runs slowly, the most common cause is an old worn-out or faulty battery pack. The only remedy is to replace your electric scooter battery. A less common issue could be a faulty motor.

Is it OK to overcharge an electric scooter? ›

Can You Overcharge a Mobility Scooter Battery? Simply put, no you cannot overcharge your battery. With the majority of batteries now fitted with a cut-off point, you can have peace of mind that your battery will turn off as soon as it is fully charged.

Is it bad to overcharge electric scooter? ›

As previously mentioned, it's best not to overcharge your e-scooter as it can damage the capacity of the battery. The extra charge will cause the plating of metallic lithium, which blocks the flow of ions and electrons, causing it to degrade.

Is it OK to leave my electric scooter charging overnight? ›

If your e-scooter has a charge time of around eight hours, then there's nothing wrong with leaving it overnight. However, scooters with a shorter charge time will be at risk of over-charging if they don't have smart features that automatically switch up when the battery level reaches its maximum.

What is the average life of an electric scooter battery? ›

Again, the battery's lifespan is counted in charge cycles, typically stated for an electric scooter battery as somewhere between 300 - 500 full cycles of charging/discharging. These numbers roughly correspond to around 3,000 to 10,000 miles of wear and tear.

How many years do electric scooters last? ›

On average, e-scooters in a ride-share fleet last for 9 to 18 months, while personal ones last for up to 3 years. The efficiency of a personal e-scooter reduces after the first 2 years, but with proper care and maintenance, you'll still be cruising your scooter for up to 3 years or even more.

How do I know if my electric scooter battery is bad? ›

Check the Battery's Condition

Check if the wires are connected tightly. If you smell a burnt plastic smell, the battery or wire might have burned. If you see a burned wire or part of the battery, take it out and replace it with a new one immediately. Additionally, check if there is a battery leak.

What is the green gunk on my charger? ›

Green goo is the result of a reaction between decomposing plasticiser and the copper conductors of PVC cables. The plasticiser starts to slowly decompose over time, reacting with the copper to produce the green colour. This process can be accelerated by high temperatures caused by overloading or loose connections.

Why is my electric scooter not going as fast as it should? ›

If your e-scooter suddenly runs slowly, the most common cause is a defective or old battery. When a lead-acid battery contains zero to 10 per cent of charge, it will still run but with a significantly low power level.

What makes an electric scooter go faster? ›

Battery / System voltage is one of the biggest factors in dictating top speed, a 72v scooter will be able to go much faster than say a 48v or 36v scooter. The more voltage, the faster the current can travel, ultimately allowing the hub motors to spin faster – giving you, you guessed it, a much higher top speed.

How many hours does an electric scooter last? ›

A single charge will typically last for around one hour. The range of factors that influence how long the battery lasts means that one charge can help you to travel different distances.

Can you leave a charger plugged in all the time? ›

Not only does leaving your phone charger plugged in increase your electricity bills, but it also wastes energy. When you leave your charger plugged in, even if your phone is not connected to it, the charger is still using power from the outlet.

Is it OK to leave electric scooter in cold? ›

Lithium-ion batteries are better than most other batteries at handling cold weather. However, it still won't be a good idea to leave them in the cold for extended periods. You need to ensure that you store your scooter indoors or take the battery with you if you don't have enough space.

Do electric scooter chargers get hot? ›

NIU - The World's #1 Smart Electric Scooter

YES. It is normal that the charger gets hot when charging the battery. The charger dissipates heat through the heat conduction of the shell. The charger has been tested at high temperatures.

How many hours should I charge my scooter? ›

Your battery should be completely charged when the charger light turns a solid Green after a full 12 hours of charging. If your charger shows a solid Green light after charging for a shorter period of time, your battery may not be fully charged. Continue charging for the full 8 hours.

What electric scooter can go 50 miles an hour? ›

Top Speed:
ScooterPriceTop Speed
Wolf Warrior GT$3,29950 MPH
Wolf Warrior$2,89950 MPH
NAMI Burn-e 2$3,39945 MPH

How much does an electric scooter battery cost? ›

An electric scooter battery costs between 60,000 and upto 1,20,000 for an average model. It can be less or more in some cases. The typical price of a battery ranges from 1/3 to half the price of an electric scooter.

How can I improve my electric scooter battery life? ›

7 Tips on How to Increase Your Electric Scooter's Battery Life
  1. Calculate your average range. ...
  2. Don't drain the battery. ...
  3. Use the right charger for your scooter model. ...
  4. Travel in an Eco style. ...
  5. Charge the scooter as often as possible. ...
  6. Don't overcharge it. ...
  7. Store it in the right conditions.
Jul 29, 2022

Is 15 miles fast for an electric scooter? ›

Is 15 mph Fast for an Electric Scooter? Most shared electric scooters have a top speed of roughly 15 mph. Many riders are prefer to ride quicker than this speed on the road. So 15 mph is not too fast and is ideal for any modern electric scooter.

Can you replace electric scooter batteries? ›

Most electric scooters use only one battery, but there are electric scooters for sale online that offer swappable batteries, such as the Mearth S Series. If you accidentally damage your battery or if it wears down quickly, you need to replace it immediately to avoid further damage to your e-scooter.

How many electric scooter accidents per year? ›

From 2017 to 2021, injuries spiked 127 percent to 77,200 for micromobility devices, and the number of deaths rose from 5 to 48. * E-scooters had the highest percentage increase in injuries and accounted for 68 deaths in the same time period.

How do I check the health of my electric battery? ›

Go to settings > Battery and device care > Diagnostics. You can now tap on battery status to check its health status.

When should a scooter battery be replaced? ›

Replace your electric scooter battery when it is no longer turning on or charging. In case the battery also incurred physical damage, such as a burn or short circuit, you must change it immediately to avoid incurring further issues with your e-scooter.

What does a dirty charging port look like? ›

Finding out if you have a dust problem is quite easy – simply shine a light into the port where the cable connects and take a look. If you cannot see the metal charging contacts, or lint and dust is clearly visible, you need to clean the port.

How do you remove oxidation from a charger? ›

With corrosion, initially try to remove the surface corrosion using a clean cloth dampened with vinegar. Not dripping wet. Use a clean part of the cloth with every wipe over of the cloth. Also ensure that the battery is disconnected when working on the device.

How do you unclog a charger? ›

The USB-C port on Android™ devices can be tough to keep clean, but there are steps you can take to rid your phone of unwanted dirt. Turn off your device and use the can of compressed air or the bulb syringe to clean out the charging port. Blast a few short bursts and see if any dust falls out.

How do you check the condition of a charging system? ›

Get a good-quality voltmeter or multimeter and test your battery's state of charge. The voltmeter should read around 12.6 volts with the engine off and 14-15 volts when the engine is running. If voltage is below 13.5, there's a good chance the alternator is not keeping up with your battery's charging needs.

What are the four tests done to check a charging system? ›

How to Check the Charging System
  • #1) Test the Battery. ...
  • #2) Test the Starting Circuit. ...
  • #3) Test for Parasitic Draw. ...
  • #4) Test the Charging System. ...
  • How do you check for too much Power? ...
  • 1) Run the engine with all electric accessories Turned OFF. ...
  • 2) Monitor the Amps going to the Battery. ...
  • 3) Monitor the Volts at the Battery.

Why is my electric scooter only going 10mph? ›

The most common cause for an e-scooter that doesn't run or accelerate at full throttle is due to a battery or battery pack that's old, worn out, or defective. If you look inside your e-scooter, you will find the speed controller between your battery and motor.

Can I hack my electric scooter to go faster? ›

Change the P-settings

To hack the controller to inject more power into the motor and go faster: Press the Power and Mode buttons simultaneously to enter the P-settings. Use 1500 as your password so that you can access some hidden settings such as speed. Scroll to P9 and below it, set the prompt to 100.

How can I make my electric scooter go uphill faster? ›

Lean forward and bend your knees. This reduces the weight on the deck and tires and makes climbing easier. If the hill is too steep and climbing becomes difficult, increase the speed, but always be conscious to not over-speed.

What is the highest speed limit for electric scooters? ›

The company says the scooter can hit a top speed of 85-90 kmph. The electric motor draws power from the detachable 3.6 kWh lithium-ion battery. The Okhi-90 can go up to 160 km on a single charge in Sport mode, while exceeding 200 km in Eco mode.

Can you remove speed limiter on electric scooter? ›

Pull the right speed adjustment lever immediately for at least 10 seconds. Release the right speed control lever and the left brake at the same time once 10 seconds elapse. Turn off the scooter. Turn on the scooter and you will have managed to unlock the speed limit.

Do electric scooters go faster downhill? ›

Your speed will be faster downhill since gravity will be pulling you downward. So, make sure to stop accelerating and reduce your speed as you go downhill. Slowing down will make it safer for you and allow you to have better control of the e-scooter.

Should I leave my electric scooter plugged in all the time? ›

You should not constantly keep charging your mobility scooter when the battery is fully charged. This can cause damage over time. You can check the charge on the battery gauge.

How far can a scooter go on a full charge? ›

An electric scooter can cover between 35-40 miles on average on one full charge. Nevertheless, that depends on several factors.

How long can an electric scooter go without charging? ›

The recommended maximum time is 24 hours, but they're built to prevent overcharging, so don't worry if you forget.

How do I know if my electric scooter needs a new battery? ›

To find a battery's voltage, check the user manual that comes along with the E-Scooter. A voltmeter will tell you how much voltage your battery currently has. If the reading is lower than the manufacturer's specs, you should consider replacing your battery.

Why is my battery not charging? ›

One of the most common reasons the battery light comes on and the car battery stops charging is because of corrosion. Whether the corrosion is on the battery cables or cable terminals, it is still a problem that needs to be addressed. Another common culprit for the battery not charging is a problem with the alternator.

Why has my electric scooter lost power? ›

This can be a result of a defective battery, improper charging, extremely cold temperature, or a slowly degrading battery capacity. Take note that a dead battery is different from a low battery. A dead battery suddenly does not turn on anymore, while a low battery has a few energy charges left.

How many years does electric scooter battery last? ›

So, how long does an electric scooter battery last? It very much depends on your riding style and the care you take in prolonging the life of your battery. But you can expect between 300 to 500 charging cycles, which for most riders is anywhere between two to four years.

How do I know if my battery charger is defective? ›

High resistance will prevent the charger from working properly. Next, set the charger to a specific voltage setting and attach the voltmeter. If the reading on the voltmeter doesn't match the voltage setting on the charger, the charger is likely bad and will need to be replaced.

Why is my charger plugged in but not charging? ›

Common culprits include a faulty motherboard, damaged charging circuits, and malfunctioning battery sensors. Your particular make and model of laptop will likely have its own unique issues, and a seasoned tech support operator will have seen all of them.

Why is my electric scooter running out of battery so fast? ›

Environmental Conditions, such as extreme cold or heat, can cause batteries to work harder. Also, power depletes faster when a scooter is used over rough or bumpy terrain. Frequent Stops, Starts & Climbs, as opposed to steady-paced driving over flat, even surfaces, are a common cause of battery power depletion.

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