Disney says it has more streaming customers than Netflix (2024)

Here Comes the Sun: John Stamos and more

The Walt Disney Co. said its three main streaming services — Disney+, ESPN+ and Hulu — have grown their subscriber numbers to more than 235 million as of October 1, or above Netflix's 223 million subscribers.

Disney, which on Tuesday reported its latest quarterly results, said Disney+ added 12.1 million customers in the most recent quarter, while ESPN+ added 7 million subscribers and Hulu added 3.4 new accounts.

Disney and Netflix are locked in a battle for viewers, with both working on lower-priced ad-supported tiers to compete for cost-conscious consumers. While Netflix debuted its ad-supported network this month, Disney+ will roll out its own version on December 8.

"Disney+'s ad-supported tier is going to be a game changer for its subscriber and revenue growth," said Jamie Lumley, analyst at Third Bridge, in an email. "Its launch can't come soon enough."

At the same time, Disney has grown its customer base with "family-friendly features and franchises," Lumley added. "The big question from a content perspective is whether Disney+ will expand to more adult-focused entertainment and how it will approach this without impacting its traditional brand."

Revenue grew 9% to $20.15 billion from $18.53 billion, falling short of analysts' expectations of $21.27 billion.

Shares in Disney, which is based in Burbank, California, fell $6.15, or 6.2%, to $93.75 in after-hours trading.

CEO Bob Chapek said the company still expects the money-losing Disney+ service to be profitable in 2024 "assuming we do not see a meaningful shift in the economic climate."

The Associated Press contributed to this report.

Aimee Picchi

Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets including USA Today and Consumer Reports.

Disney says it has more streaming customers than Netflix (2024)

FAQs

Disney says it has more streaming customers than Netflix? ›

Disney ended the September 2022 quarter (Disney's fiscal Q4 2022; Netflix's Q3 2022) with 235.7 million subscriptions vs. Netflix's 223.09 million. At the end of the calendar year, it was 234.7 million Disney subscriptions to 230.75 million Netflix subs.

Does Disney Plus have more content than Netflix? ›

While Disney+ only has one fifth of the content of Netflix, Disney's top original content is higher-rated.

How many streaming customers does Disney have? ›

Including Disney+ Hotstar, the overall Disney+ universe now reaches roughly 150 million subscribers. Disney+ is expected to finally post a profit in the final quarter of its fiscal 2024, which for the Walt Disney Company ends on September 30. In its quest, no streamer has raised prices quite as often as Disney+.

Is Netflix losing customers to Disney Plus? ›

Netflix market share falls back to earth

As search volume for Netflix content wanes, interest is increasing steadily in Disney Plus, HBO Max, and Apple TV Plus. Netflix's market share among JustWatch users has declined from roughly 46% to 33% since January 2020. Disney Plus has risen from 10% to roughly 18%.

What is the market share of Disney Plus vs Netflix? ›

Netflix: A Brief Analysis. Market Share: As of Q2 2023, Disney+ has only 13% of the market share in the United States, while one of its competitors, Netflix, has a market share of 20%.

Why is Disney+ more popular than Netflix? ›

Netflix has a spectacular suite of shows and movies for children – but Disney is Disney. With Disney+ you have access to multiple movies from Disney's legendary back catalogue, plus Pixar movies, and a great selection of fantastic kids' TV shows. The quality and volume is almost overwhelming.

How is Disney+ competing with Netflix? ›

Disney Plus provides high-quality content that's on par with Netflix, and its pricing options make it stiff competition.

Is Netflix losing subscribers in 2024? ›

How many paid subscribers does Netflix have? Netflix had around 269.6 million paid subscribers worldwide as of the first quarter of 2024. This marked an increase of over nine million subscribers compared with the previous quarter.

Why is Disney losing money on streaming? ›

Consumers were left picking up the tab for blockbuster furlough payments creating a global cost of living crisis that endures to this day. It led to people cutting their streaming subscriptions and left Disney with a loss-making platform.

Is Disney Plus losing subscribers after price increase? ›

Disney+ Drops 1.3 Million Subscribers Amid Price Hike, Streaming Loss Shrinks by $300 Million.

Why is Netflix losing popularity? ›

Why the decline? Netflix's viewership atrophy may be due to implementing paid sharing, leading casual viewers to drop off and account holders to downgrade their plans or cancel their subscriptions altogether. This decline will come despite offering a lower-priced ad-supported option.

Is Disney Plus losing popularity? ›

The streamers losing subscribers

Disney+ and Hulu finished 2023 with a paid subscription loss. Subscribers to Disney+ fell 7% to 150 million in the three month ending Dec. 30, from 160 million, while Hulu's subscribers in the fourth quarter fell 3% to 48 million. It wasn't all bad news.

Why is Disney+ losing subscribers? ›

Executive Editor, Business. Following an October 12 price increase, the core Disney+ streaming service lost 1.3 million subscribers, the company revealed on Wednesday. Not including India's Hotstar, Disney+ ended the 2023 calendar year with 111.3 million subscribers.

Is Netflix membership declining? ›

But that was when Netflix was in an exponential growth phase that carried the company to its 2021 share price high of more than $690. In 2022, Netflix reported losing subscribers for the first time in more than a decade — about 200,000 accounts in the first quarter of that year and close to 1 million in the second.

Is Netflix still losing subscribers? ›

Netflix reported 82.7 million paid streaming subscribers across the United States and Canada in the first quarter of 2024. After a decline in the U.S. and Canadian subscriber base during the first nine months of 2022, this marked a growth of about eight million compared with the same quarter of the previous year.

What streaming services are losing customers? ›

Monthly churn for major streamers including Apple TV+, Discovery+, Disney+, Hulu, Max, Netflix, Paramount+, Peaco*ck, and Starz hit 6.3% in November 2023, up from 5.1% a year prior, according to data from Antenna, a subscriptions analytics company.

Does Disney Plus have enough content? ›

Disney Plus lacks the steady firehose of new, original TV found on Netflix, for example, but it still belongs in the top tier of streaming services. It has a massive catalog of popular TV shows and movies you can't find anywhere else, a well-designed app and an affordable price.

Why does Disney Plus buffer more than Netflix? ›

Without a comparable compression algorithm, the files streaming on Disney+ put a larger strain on your network by using up more bandwidth than a similar file on Netflix would. Because of this, Disney+ is buffering more frequently for some users.

How much content is on Disney+? ›

There are over 500 films, 15,000 episodes, and 80 Disney+ Originals available on Disney+. These titles include original series such as Loki, Ashoka, The Proud Family: Louder and Prouder and The Mandalorian. We're always adding more content to our library so there's always something to enjoy!

Which has more content Netflix or Amazon Prime? ›

Amazon Prime Video has a larger overall library than Netflix, and it has more movies as well. You can also buy and rent movies and TV shows through the same interface, which isn't an option on Netflix. Both services create original content, but Netflix has the edge.

Top Articles
Latest Posts
Article information

Author: Kerri Lueilwitz

Last Updated:

Views: 6066

Rating: 4.7 / 5 (67 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Kerri Lueilwitz

Birthday: 1992-10-31

Address: Suite 878 3699 Chantelle Roads, Colebury, NC 68599

Phone: +6111989609516

Job: Chief Farming Manager

Hobby: Mycology, Stone skipping, Dowsing, Whittling, Taxidermy, Sand art, Roller skating

Introduction: My name is Kerri Lueilwitz, I am a courageous, gentle, quaint, thankful, outstanding, brave, vast person who loves writing and wants to share my knowledge and understanding with you.