Deposits and Withdrawals on the Exchange | Crypto.com Help Center (2024)

FROM: Crypto.com App Wallet Address

Please refer here on how to deposit crypto from your Crypto.com App to the Crypto.com Exchange

FROM: External Wallet Address

There are no fees and limits for depositing crypto to the Crypto.com Exchange

You can find the number of confirmations required for each coin by selecting the Deposit button on the Balances page.

Deposits and Withdrawals on the Exchange | Crypto.com Help Center (1)

Fiat deposits are not yet supported on the Crypto.com Exchange

Note: Currently the Crypto.com Exchange does not support most EVM chain's native tokens' deposits, except for ETH, from Smart Contracts and any such transfers will not be credited automatically.

Note: KLAY smart contract deposits are not automatically scanned.

TO: Crypto.com App Wallet Address

Please refer here on how to withdraw to the Crypto.com App from the Crypto.com Exchange

TO: External Wallet Address

Please refer here on how to withdraw to an external wallet address from the Crypto.com Exchange

A withdrawal from the Crypto.com Exchange is an on-chain transaction of transferring crypto to an external cryptocurrency address (usually a wallet or another exchange). As with all blockchain transactions, they come with a fee.

Note: Transferring crypto to your Crypto.com Wallet App's address will also incur a fee if completed on-chain. To avoid a fee, please use the Withdraw to App function.

Withdrawal fees will be settled in the currency you are receiving and can not be paid with CRO.

Please refer to the schedule listed here

Deposits and Withdrawals on the Exchange | Crypto.com Help Center (2)

Withdrawals to an external address may take 2-3 hours to process.
Withdrawals to the Crypto.com App are instant.

Fiat withdrawals are not yet supported on the Crypto.com Exchange

Deposits and Withdrawals on the Exchange | Crypto.com Help Center (2024)

FAQs

How can I contact crypto.com customer service? ›

Please note that any complaints regarding any other product or services o ered by the Crypto.com group must be addressed to contact@crypto.com.

Why can't i withdraw money from crypto com? ›

Verify that the selected coin matches the coin you want to withdraw to. Please note there will be a 24-hour withdrawal lock on the newly added withdrawal address if the toggle is on in the Withdrawal Whitelist tab. Learn more about whitelisting here.

How do I get my money out of crypto exchange? ›

How to cash out your crypto or Bitcoin
  1. Use an exchange to sell crypto.
  2. Use your broker to sell crypto.
  3. Go with a peer-to-peer trade.
  4. Cash out at a Bitcoin ATM.
  5. Trade one crypto for another and then cash out.
Feb 9, 2024

Why is Crypto.com rejecting my deposit? ›

For seamless verification, please ensure you deposit USD from the bank account which you have selected, and your bank account name matches with your Crypto.com Exchange account's legal entity name. If these details are incorrect, your deposit request may be rejected.

Does crypto com have good customer service? ›

The people working in crypto.com is what I disliked the most. Worse customer service and the most expensive crypto app to hold. Which can be a hastle as the fee is floating and not a fixed price. It's difficult to get exactly that 30 dollars without having to change the price a few times and that is highly annoying.

Where is crypto com main office? ›

Crypto.com is headquartered in Singapore with a 4000+ strong team. Find out more by visiting https://crypto.com.

What is the best way to withdraw from Crypto com? ›

To make a withdrawal:

Open the Crypto.com App and go to "Accounts" Open your Crypto Wallet. Press the "Transfer" button. Press "Withdrawal"

Did crypto com suspend withdrawals? ›

‌com Pauses Withdrawals of USDC and USDT on Solana. Cryptocurrency exchange Crypto.com wrote to customers today in an email seen by Decrypt to notify them that all deposits and withdrawals for Tether's USDT and Circle's USDC have been suspended on the Solana network.

What is the maximum withdrawal from Crypto com? ›

Withdrawal Limits

Prime users can withdraw max $1M / day.

How do I transfer money from crypto to my bank account? ›

The most straightforward way to withdraw crypto to a bank account is by selling it through a cryptocurrency exchange, peer-to-peer trading platform, or fintech company. This way, you convert the selected crypto to fiat and send money to your bank account.

How to cash out large amounts of crypto? ›

Crypto exchange

Perhaps the most typical way of cashing out large amounts of Bitcoin is using a centralized exchange (CEX). These platforms provide extensive crypto trading tools and offer a few cash-out ways.

Can I withdraw all my money from crypto? ›

You can withdraw fiat money (like USD, EUR, GBP, etc.) from your Crypto.com account to your bank account. First, go to your Fiat Wallet on the app, select “Transfer”, then “Withdraw”, and finally “Fiat”. Enter the amount and confirm your bank details, then complete the withdrawal process by following the prompts.

What bank is behind crypto com? ›

Disclaimer: BY USING THIS CARD YOU AGREE TO THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. Crypto.com Visa Card is issued by Community Federal Savings Bank (Member FDIC) pursuant to a license from Visa U.S.A Inc.

Why is Crypto.com declining my transactions? ›

There are multiple reasons why your crypto purchase gets declined. Some of the most common include insufficient funds, a poor internet connection, or wrong card details. All of them can be fixed in just a few minutes.

Who can I talk to about cryptocurrency? ›

Investors can ask a financial advisor if they think cryptocurrencies are a good financial asset, how to invest in crypto, and if the advisor holds any crypto investments.

Is crypto.com 24/7? ›

Offering 24/7 customer support, Crypto.com ensures you have constant access to assistance in case of security concerns or technical issues.

Where can I chat about crypto? ›

CrypTalks is a social media app,

created to give all types of people the ability to share their views and their vision of the cryptocurrency world. It offers local businesses the ability to receive cryptocurrencies as a way of payment, and promote it to a dedicated audience.

What is crypto contact address? ›

A contract address is a unique identifier for a smart contract deployed on a blockchain. Smart contracts are self-executing agreements that follow predefined rules and automatically enforce actions when specific conditions are met.

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