Delete, Restore, or Download Quarantined Files (2024)

Delete, Restore, or Download Quarantined Files (1)

After performing a quarantine query, you can delete, restore, or download the file as required. However, to protect your system, virus infected files cannot be downloaded. The following describes the options available in the Quarantine Query results window:

  • Restore: click to restore selected files to the location indicated under the File Location heading

  • Delete: click to permanently delete selected files

  • Date/Time: date and time the file was quarantined

  • File Name: name of the quarantined file

  • File Location: location of the quarantined file

  • Violator: displays the user responsible for uploading the file

  • Security Risk Name (for Security risk scan only): displays the name of the virus/malware/spyware/grayware contained in the file

  • Policy Name (for File blocking, Content filtering, and Data protection only): displays the name of the policy responsible for the quarantine

  • Reason (for Unscannable files only): provides a brief explanation why the file was quarantined; for example: Over restriction (decompressed file count)

To delete, restore, or download a quarantined file:

  1. Perform a quarantine query as described in Quarantine Query.

  2. From the Quarantined results window, select the files you want to delete or restore and click:

  3. Click Delete to permanently delete the selected file(s)

  4. Click Restore to restore the selected files to the original location

  5. For Content filtering, File blocking, Data protection, and Unscannable files, you can click the File Name link to start a file download. You will have the option to open or save the file to the location you choose.

  6. Click the column headings to sort the quarantined results according to the heading label (Date/Time, File Name, and so on).

See also:

Quarantine Query

Performing a Quarantine Query

Manually Delete Quarantined files

Automatically Delete Quarantined Files

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Delete, Restore, or Download Quarantined Files (2024)

FAQs

What will happen if I delete quarantined files? ›

Deleting the items permanently removes them from your device.

Is it safe to restore quarantined files? ›

If you are certain a quarantined file is not a threat, you can restore it. Open Windows Security. Select Virus & threat protection and then click Protection history. In the list of all recent items, filter on Quarantined Items.

Are you supposed to delete quarantined files in Malwarebytes? ›

Threats quarantined can either be deleted permanently or restored to their original locations. Items restored may be detected again in future scans. The program Settings allows you to choose whether and when quarantined items should be automatically deleted.

Is it better to remove or quarantine? ›

While it's not dangerous to keep files in quarantine – many people choose to simply leave them there indefinitely – it's always better to delete a risky file completely if you can. Quarantined files cannot harm your computer but they do still take up valuable space on your hard drive.

Can I delete files in quarantine folder? ›

After performing a quarantine query, you can delete, restore, or download the file as required. However, to protect your system, virus infected files cannot be downloaded.

Does restore delete viruses? ›

No, since some malware can hide in files that System Restore does not modify.

Is it OK to delete recovery file? ›

Although users can delete the recovery partition, once it's removed, Windows RE and the factory default settings are inaccessible. Thus, it is unsafe to delete the recovery partition, unless you make a recovery disk with your USB drive lest you need it after you removed the recovery partition.

What does it mean when a file is quarantined? ›

Files tagged for quarantine are encrypted and moved to a protected folder, preventing further execution and potential harm to the user's system. Each product has a Quarantine Manager where users can permanently delete or restore files from quarantine.

What is the difference between quarantine and deleting a virus? ›

Clean: Removes the infection from the file but does not actually delete the file itself. This is the best option if you need to keep the file. Quarantine: Moves the virus to a safe location that the antivirus software manages. This option does not delete or clean the file.

What does it mean to quarantine a computer virus? ›

Quarantine is a technique used by anti-virus and anti-malware software to isolate infected files on a computer. Files identified by this software can include viruses and worms, as well as system files that have been infected.

What happens to quarantined files if I uninstall Malwarebytes? ›

The Antivirus Program and its quarantined files get deleted and removed from the system when you attempted the process of uninstallation. You can able to get those quarantined files back only when you installed the same AV Program in the system.

What happens when Malwarebytes quarantines a file? ›

When malicious files are detected and quarantined, the files and registry settings are copied and encrypted into a quarantine folder on the endpoint. The Quarantine page in Malwarebytes OneView is an index for each item on the endpoint and allows you to restore or delete detected files.

What happens if you delete a malware file? ›

Manual malware removal guide

We recommend manually deleting an infected file only if you are sure the file isn't an important operating system file. Deleting a system file may result in the malfunction of your operating system.

Are quarantined viruses deleted? ›

When suspected malicious files are quarantined, they remain isolated to prevent your computer becoming infected. The suspected malicious file is not deleted but instead moved from its original location to a safe place on your computer where it is unable to run as a program.

What happens when a virus is quarantined? ›

Once the virus or file has been quarantined, it cannot interact with the system. It is advisable to delete suspected quarantined files as soon as possible. There are anti-virus programs that automatically send a sample of the quarantined file through the Internet to be analyzed.

What would be the purpose of quarantining an infected file rather than deleting it? ›

The main function of the quarantine is to safely store infected files. Files should be quarantined if they cannot be cleaned, if it is not safe or advisable to delete them, or if they are being falsely detected by ESET File Security.

Does deleting an infected file remove the virus? ›

If a virus is found, it may affect multiple files. Select 'Delete' or 'Quarantine' to remove the file(s) and get rid of the virus. Rescan your computer to check there's no further threats. If threats are found, quarantine or delete the files.

Does deleting everything delete viruses? ›

Running a factory reset, also referred to as a Windows Reset or reformat and reinstall, will destroy all data stored on the computer's hard drive and all but the most complex viruses with it. Viruses can't damage the computer itself and factory resets clear out where viruses hide.

What is meant by quarantine file? ›

Files tagged for quarantine are encrypted and moved to a protected folder, preventing further execution and potential harm to the user's system. Each product has a Quarantine Manager where users can permanently delete or restore files from quarantine.

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