Debit Card PIN: What You Need to Know (2024)

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This article answers some of the most frequently asked questions about debit card PINs.

Overview

On April 1, 2013, legislation called the Durbin Amendment went into effect which requires all debit cards to offer a PIN number in addition to being able to sign for purchases.

  • PIN numbers are not required to use your debit card. You can continue to use the card by signing for purchases.
  • Purchases made using a PIN could be denied if the merchant decides not to allow healthcare purchases on the PIN network.
  • PIN numbers cannot be changed.
  • If you enter the wrong PIN more than three times, the card is locked.

Debit Card PIN Frequently Asked Questions

Do I need a PIN to continue to use my debit card?
No. You can continue using the debit card by signing for your purchases.

What is a debit card PIN?
A personal identification number (PIN) is a unique four digit number sent to you upon request and can not be customized. Our service team does not have access to this number so if you forget it, a copy of your PIN will be mailed to you from our debit card vendor upon request.

If I get a PIN number, can I access funds at an ATM?
No. The PIN number can only be used when making a purchase. You can continue to use your cardwithouta PIN number to make purchases.

What happens if I enter the wrong PIN?
If you enter your PIN number incorrectly more than 3 times, your card will be locked for all purchases including signing for the expense. You will need to contact customer service for assistance to make additional purchases.

Can I choose my own PIN number?
No. The system used by our debit card administrator does not allow customization of the PIN.

Can I use the same PIN number for all cards (mine and my dependents) listed on my account?
No. Each card will have their own specific PIN number and must be requested separately.

Are merchants required to allow PIN purchases for the card?
No. Merchants are not required to register their PIN network for medical expenses. Purchases made using a PIN could be denied. You can instead continue to sign for purchases.

What if I forget my PIN?
If you forget your PIN, you can still make purchases by signing for the expense. To have a new PIN reminder sent, please contact our customer service team. Note that for security reasons, our service team does not have access to your PIN number.

How do I request a PIN?
To request a PIN number, contact our customer service team at 800-859-2144. They will submit a request with our debit card vendor to have a PIN number mailed to you. Please allow up to three weeks to arrive in the mail.

Debit Card PIN: What You Need to Know (2024)

FAQs

Debit Card PIN: What You Need to Know? ›

Typically, most debit card PINs are four digits long. It may be tempting to go with something easy to remember like “1234,” but that's also easy for others to guess. There are several possible ways to combine numbers zero to nine into a four-digit combination, so it may be time to get creative!

What should my debit card PIN be? ›

Typically, most debit card PINs are four digits long. It may be tempting to go with something easy to remember like “1234,” but that's also easy for others to guess. There are several possible ways to combine numbers zero to nine into a four-digit combination, so it may be time to get creative!

How to know debit card PIN? ›

If you are at the ATM and realise “I forgot my ATM Card PIN number” after putting your card inside the machine, do not worry. Choose Forgot PIN or Regenerate ATM PIN option on the menu. You would be redirected to a screen to enter your registered mobile number, which triggers an OTP to that number.

How do I know my 4 digit ATM PIN? ›

Call the customer care number of the bank that an account holder holds with. Get the ATM PIN via SMS by sending the message code provided to the specified number (for SMS Banking).

Can someone use my debit card without my PIN? ›

Fraudsters can still use your debit card even if they don't have the card itself. They don't even need your PIN—just your card number. If you've used your debit card for an off-line transaction (a transaction without your PIN), your receipt will show your full debit card number.

What is a good 4-digit PIN number? ›

“Statistically, 8068 is the safest PIN,” says Tyler Moffitt, senior threat research analyst at Webroot. “Other good numbers are 7637, 6835, and 9629. But that's mainly because they follow no pattern, isn't a date, or repetition of numbers, or the column of the keypad (2580).”

What are the common PIN numbers to avoid? ›

Don't use a string of numbers like 1234 or 1111. These rank as the first and fourth most common iPhone PINs. Avoid your birth year — or any year from 1950 onward, says Joseph Bonneau of the University of Cambridge, who coauthored the British study. Avoid the last four digits of your Social Security number.

Are debit card PIN and ATM PIN the same? ›

Yes, it is the same, if you are asking for withdrawal from ATM thru Debit Card. But if you are asking for using PIN for withdrawal from ATM without ATM Card it is different.

Can I use an old PIN for a new debit card? ›

Yes, it is necessary to generate a new PIN for your new debit card. It is important to destroy your old debit card before using the new one to prevent any potential fraud.

How to change card PIN? ›

Online: If you're registered for online banking, you may be able to sign in to your account and request a new PIN on the issuer's website. By Phone: Call the number you see on the back of your card to request a new PIN. You will likely have to provide personal information to confirm your identity.

How can I withdraw without a PIN? ›

How to withdraw money from a credit card without a PIN. Sometimes you can use a pay code-enabled ATM to withdraw money from a credit card without a PIN. If this option is available, you can use your card from your mobile app, prompting a QR code for you to scan at the ATM, allowing you to withdraw cash without a PIN.

What is the default ATM PIN? ›

It ensures that it is the cardholder making the transaction. The Debit Card PIN could be required at an ATM or at certain Point of Sale (POS) devices that need the Debit Card PIN to be entered to complete the transaction. By default, the PIN of each card is the last 4 digits of the card number.

How many times wrong PIN ATM? ›

The PIN should be safeguarded carefully. Usage of wrong PIN three times would invalidate the Card for the rest of the day. The Bank bears no liability for unauthorised use of the Card. It is the cardholder's liability to ensure that the knowledge of the PIN/PIN Mailer does not fall into any other person's hand.

Can someone withdraw money with my PIN? ›

Typically, PIN cashing involves the use of an automatic teller machine (ATM) to withdraw funds once the card's personal identification number (PIN) is known. This version of cybercrime is the result of a data breach during card processing.

What happens if someone sees my debit card PIN? ›

Debit card fraud occurs when someone gains access to your debit card number—and, in some cases, personal identification number (PIN)—to make unauthorized purchases or withdraw cash from your account.

How did someone get my debit card info if I never used it? ›

Thieves can obtain your card number, expiry date, and security code using different techniques. They can use skimming devices placed on ATMs or point-of-sale payment terminals or phishing scams where they trick you into revealing your card details or hacking into databases that store card information.

What is the safest 4-digit PIN? ›

The safest 4-digit PIN is '8068' — or at least it was, until researchers at Data Genetics told everyone this week. The researchers there went through a set of 3.4 million four-digit personal identification numbers and found "8068" came up only 25 times.

Is debit card PIN 4-digit or 6 digit? ›

Using an ATM machine:

Open the sealed envelope containing your 4-digit PIN provided by the bank. Insert your debit card into the ATM.

Why is my debit card PIN 4-digit? ›

Using four digits for PINs allowed for efficient storage and processing of user information. User Convenience: A four-digit PIN is relatively easy to remember for most people compared to longer combinations. It strikes a balance between being memorable and providing a basic level of security.

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