Credit Card Debt – Bay Area Legal Aid (2024)

So you have credit card debt. You’ve lost your job and you can’t pay your bills. What will happen next?

With the pandemic, shelter-in-place orders and high unemployment, many people are having difficulty paying their credit cards. Different credit card companies have different options to address difficulty in payment, including a lower monthly payment, waived fees, a temporary lower interest rate, etc. Talk to your credit card company to see what options are available to you, especially if you had been paying before the pandemic.

If you are already in collections, please continue reading for available options.

NO. You cannot go to jail simply for failing to pay your credit card debt. It is also illegal for creditors or debt collectors to threaten you with arrest or any kind of criminal penalty to try to get you to pay.

If you cannot pay your credit card, your account will generally be “charged off.” This means that that the credit card company can refer the account to collections. Collections can refer the account to the credit card company’s in-house collections department or sell the account to a debt collection company. Consequently, the debt collector may have a different name than the original creditor. In order to collect the debt, the debt collectors will begin contacting you by sending letters or calling you on the phone.

Debt collectors can call and send you letters or file a lawsuit to try to collect a debt. The debt collector is not allowed to verbally or physical abuse you, lie to you, harass you, or contact your employer, friends, family or other third parties about the debt.

You can write a letter to tell a debt collector to stop contacting you. This is called a cease and desist letter. Once they receive the cease and desist letter, they are required to stop contacting you. Keep in mind that even if they have otherwise stopped contacting you, debt collectors can still file a lawsuit against you for around four years from when you made your last payment on the credit card. (Check to see what the last payment reported on your credit report is. You can get a free copy of your report at annualcreditreport.com).

You may be able to settle your debt with the debt collector for less than you owe. In order to get a comprehensive understanding of your options, please contact the Consumer Rights Clinic by calling 800-551-5554.

The company that owns your credit card debt will likely file a lawsuit in state court. The company then needs to serve you with the Summons and Complaint in the lawsuit by handing you copies of these documents or by giving them to another adult at your address and mailing them to you. You have 30 days from when you are served with the Summons and Complaint to file a response (Answer) with the court. If you need assistance with filing the response, please feel free to sign up for the Consumer Rights Clinic by calling 800-551-5554.

Judgments can last indefinitely. However, the plaintiff (usually the creditor or debt collector) must renew the judgement every ten years. If the plaintiff fails to renew the judgment before ten years has passed, the judgment is no longer collectible. Also, judgments collect 10% interest per year.

Once the creditor or debt collector gets a judgment against you, they can garnish your wages, levy your bank account or put a lien on your property. However, if you can show that your wages are necessary to support you and your family, you can exempt your wages from collection. Additionally, there are certain types of income that cannot be collected, including Social Security money, VA benefits, retirement benefits, GA, EDD, CalWorks, pension plans, IRA, etc. These types of income exempt from collection.

Credit Card Debt – Bay Area Legal Aid (2024)

FAQs

How do you respond to a lawsuit for credit card debt? ›

You must fill out an Answer, serve the other side's attorney, and file your Answer form with the court within 30 days. If you don't, the creditor can ask for a default. If there's a default, the court won't let you file an Answer and can decide the case without you.

How to win a debt collection lawsuit in California? ›

Summary: If you're being sued by a debt collector, here are five ways you can fight back in court and win: 1) Respond to the lawsuit, 2) make the debt collector prove their case, 3) use the statute of limitations as a defense, 4) file a Motion to Compel Arbitration, and 5) negotiate a settlement offer.

What is the average settlement for credit card debt? ›

But that's not really the case. According to the American Fair Credit Council, the average settlement amount is 48% of the balance owed. So yes, if you owed a dollar, you'd get out of debt for fifty cents.

How to draft an answer to a debt collection lawsuit? ›

As a rule of thumb, lawyers advise you to deny, deny, deny. Let the plaintiff prove your responsibility for the debt. Include your affirmative defenses: These are reasons why you think the plaintiff is wrong to sue you. Assert your affirmative defenses for each paragraph.

What happens if a credit card company sues you and you can't pay? ›

You may lose the ability to dispute the debt, if you believe you don't owe it or that the amount is wrong, and depending on your situation and your state's laws, the creditor may be able to: Garnish your wages. Place a lien against your property. Move to freeze funds in your bank account.

What is a creditor legally required to do if you dispute a debt? ›

A debt collector must stop all collection activity on a debt if you send them a written dispute about the debt, generally within 30 days after your initial communication with them.

What is the new law for debt collection in California? ›

California Coerced Debt: California SB 975, for debts incurred after July 1, 2023, requires a collector to cease collection until it completes a review when the debtor provides documentation and a sworn statement that the debt was coerced. A person who coerces a debt is civilly liable.

What is the affirmative defense for debt collection? ›

Summary: An affirmative defense is a legal defense that a defendant uses to prove they are not liable. In a debt collection lawsuit, an affirmative defense is any legal reason that the defendant should not be held responsible for the debt. You must list your affirmative defenses when you respond to a debt lawsuit.

What is the rule 3.740 collection defense? ›

Rule 3.740. Collections cases. (a) Definition. "Collections case" means an action for recovery of money owed in a sum stated to be certain that is not more than $25,000, exclusive of interest and attorney fees, arising from a transaction in which property, services, or money was acquired on credit.

What is a good settlement offer for debt? ›

Start by lowballing, and try to work toward a middle ground. If you know you can only pay 50% of your original debt, try offering around 30%. Avoid agreeing to pay an amount you can't afford.

What is the lowest a debt collector will settle for? ›

Some will only settle for 75-80% of the total amount; others will settle for as a little as 33%. Looking for a place to set the bar? The American Fair Credit Counsel reports the average settlement amount is 48% of the balance. Again, start low, knowing the debt collector will start high.

What if a debt collector won't negotiate? ›

If your creditor refuses to negotiate, or won't negotiate, it's in your best interest to get help. There are many other ways creditors can legally collect money that they're owed, and you shouldn't put yourself in an emotionally damaging situation trying to work through the debt negotiation process alone.

What is the best thing to say when dispute a collection? ›

I am writing this letter to bring to your notice the following information added to my credit report. The [dispute item] along with the [creditor's name] are falsely added to my credit report without my prior knowledge. The mentioned details are incorrect and I request you to revise the report after due diligence.

How to respond to a court summons for credit card debt? ›

In a Nutshell

If you're sued for a debt in California, you have 30 days to respond to the lawsuit by filing an answer and proof service form with the court and having an adult who isn't part of the lawsuit serve a copy of the answer on the person suing you.

How do you argue with a debt collector? ›

Dispute in writing, and include any evidence that supports your claims (such as copies of cancelled checks showing you paid the debt or a police report in the case of identity theft). If the debt collector knows that you don't owe the money, it should not try to collect the debt.

How to defend a debt collection lawsuit? ›

Defenses you can use in a debt lawsuit
  1. The plaintiff took too long to file the suit. ...
  2. The plaintiff engaged in wrongdoing or misrepresentation. ...
  3. You don't agree that you owe the plaintiff. ...
  4. The matter was decided in another legal case. ...
  5. The issue you're being sued for was not agreed to in writing. ...
  6. You paid or tried to pay.

How do you win a court case against a credit card company? ›

Common Defenses to Credit Card Debt Lawsuits
  1. Improper Service of the Summons and Complaint. ...
  2. Statute of Limitations. ...
  3. Fair Debt Collection Practices Act (FDCPA) ...
  4. Lack of Standing. ...
  5. Payment of the Credit Card Account, in Part or in Full. ...
  6. Fraudulent Credit Card Charges. ...
  7. Discharge in Bankruptcy. ...
  8. Mistaken Identity.

Is it good to accept a credit card settlement? ›

Debt settlement can eliminate outstanding obligations, but it can negatively impact your credit score. Stronger credit scores may be more significantly impacted by a debt settlement. The best type of debt to settle is a single large obligation that is one to three years past due.

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