Credit Card Activation and Balance Inquiry (2024)

Simply text the following keywords using your registered mobile number:
Outstanding Balance Inquiry:
SB[space]OB[space]last 4 digits of your card number and send to 2086 for Globe & TM Subscribers and 4629 for SMART & TNT Subscribers. Example: SB OB 6813

Total Amount Due and Minimum Amount Due Inquiry:
SB[space]TADMAD[space]last 4 digits of your card number and send to 2086 for Globe & TM Subscribers and 4629 for SMART & TNT Subscribers. Example: SB TADMAD 6813

Available Credit Limit Inquiry:
SB[space]ACL[space]last 4 digits of your card number and send to 2086 for Globe & TM Subscribers and 4629 for SMART & TNT Subscribers.
Example: SB ACL 6813

*If you have outstanding installment transactions on your credit card, your actual ACL may differ to what was sent to you via SMS. Please call our Customer Service Hotline at (02) 8887-9188 to know your latest Available Credit Limit.

Got questions on your credit card? Visit our Credit Card FAQs for guidance on this SMS service functionality. You may also call our Customer Service Hotline at (02) 8887-9188

Credit Card Activation and Balance Inquiry (2024)

FAQs

What do they ask when you activate a credit card? ›

Once you have reached the activation form, you will be asked to provide the full card number, CVV, your date of birth and SSN. Once these steps have been completed, the new card will be ready to use for purchases immediately.

How do I check my new credit card balance? ›

Your credit card balance will appear on your monthly statement. You can find your most up-to-date balance by logging in to your credit card company's portal, checking their mobile app or calling customer service.

How can I check my credit card balance without calling? ›

Use your bank's mobile app

In most banking apps, you'll find your credit card balance posted rather prominently, and your account activity will be close by—maybe a click or tap away.

How do I check to see if my credit card is active? ›

Call customer service: You can call the phone number on the back of your credit card to reach customer service. You'll be able to check the status of your card and, if it is deactivated, you can ask about reactivation. Make a purchase: Another way to check if a card is active is to try and use it to make a purchase.

What information is required to activate a credit card? ›

Enter the information on the bank or credit company's website to activate your card. You'll need information such as your credit card number, your name, and the security code, which you can find on the back of the card. You also may need your Social Security number and your date of birth.

What is the procedure to activate credit card? ›

You can easily activate your credit card by reaching out to the bank's customer care service. Once you contact the bank's customer support department, they will guide you in activating your credit card. You can visit the bank's official website to find the customer care numbers.

How can I check my credit card balance? ›

How To Check a Credit Card Balance
  1. Log in to the Online Account or Mobile App. Logging in online or onto the card issuer's mobile app is the quickest and easiest way to check a credit card balance. ...
  2. Call the Card Issuer. ...
  3. Check Paper Statements.
May 27, 2024

How is the new balance determined on a credit card? ›

The issuer calculates the new balance by subtracting any payments you've made toward the old balance and adding any new purchases, finance charges and other fees.

How do you check your cards balance? ›

3 ways to check your credit card balance
  1. Check your statement. To see your statement balance, you can review the most recent statement your credit card issuer sent you via email or mail. ...
  2. Log in to your account. ...
  3. Check your credit report.

How can I check my card balance without online banking? ›

An ATM visit, phone call or bank statement are other convenient ways to check your balance. If you prefer to speak with someone in person, you also have the option of talking to a bank teller.

Can I activate my credit card without calling? ›

Activating credit cards online is a convenient option that doesn't require dialing any numbers or listening to any automated menus. Some card issuers allow you to complete card activation through a mobile app. Other credit card issuers have online banking options to easily activate your credit card online.

How can you verify the current balance of your account? ›

Current balance: What to know

You'll probably be able to tell what your current balance is simply by checking your online account through your web browser or mobile app. You'll also be able to get the information by visiting your local bank branch and speaking with a teller or checking an ATM.

Can I check my credit card activity online? ›

Online: Visit the website of your credit card's issuer and set up an online account. Use your credentials to log in to your account and access your card's transaction history. Mobile app: Download the issuer's mobile app and check your credit card's transaction history on your smartphone.

How can I check my credit card online? ›

If you have an online account with your bank or credit card issuer, you can likely access your credit or debit card information by logging in to the relevant website or app.

How can I check my credit card status online? ›

To check the Credit Card status online, visit the issuing bank's official website. Go to the Credit Card section and find the option for application status. Next, enter your application reference number or registered mobile number and possibly a security code or OTP for verification.

What do they ask for when activating a debit card? ›

Activating the Card Through Your Bank

Provide them with the card number, expiration date, CVV code, and any other information they ask for, which may include the PIN you wish to use. Use your bank's mobile app to activate the card yourself. If you use a mobile app for banking, open the app and log in to your account.

What is the process of activating a card? ›

For internet banking users, activating a bank Credit Card is just a few steps away:
  1. Log into your internet banking account.
  2. Find the 'Credit Card Activation' option.
  3. Enter your card details.
  4. Submit the OTP that you will receive.
  5. The process is complete.
Jan 23, 2024

When you get a new credit card How do you activate it? ›

How do I activate a new credit card? To activate your new credit card you'll need the credit card number and your date of birth. You can either activate your card via online banking, mobile banking, phoning the card provider directly or in person at the nearest branch of your bank.

What is the verification process for credit card? ›

Credit card authentication can take a number of forms. For example, a merchant (or their computer system) might request such information as a driver's license number, address, or last four digits of a Social Security number.

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