Cardless Cash Withdrawal Process
Step 1: Adding a Beneficiary
For 1st time users, a beneficiary needs to be registered. Registration of a beneficiary needs to be done through NetBanking and is required only once per beneficiary.
- Login to NetBanking
- Select Funds Transfer tab >>> Request >>> Add a Beneficiary >>> Cardless Cash Withdrawal
- Enter the beneficiary details, click on Add and Confirm
- Confirm the mobile number and enter the OTP received for validation
(Please note that after completing the addition of the beneficiary it will take30 minutesfor the beneficiary details to reflect in your account.)
Step 2: Sending money to an added Beneficiary
- Login to NetBanking
- Select Fund Transfer >>> Cardless Cash Withdrawal
- Select the Debit Bank Account
- Select beneficiary from list of registered beneficiaries (Mobile number gets auto populated)
- Check the beneficiary details, enter the amount, click on continue and confirm
- Confirm the mobile number and enter the OTP to validate the transaction
- The beneficiary will receive an SMS containing the OTP, nine-digit order ID and the amount
Step 3: Withdraw cash at HDFC Bank ATMs by the Beneficiary
- The beneficiary visits HDFC Bank ATM and selects Cardless Cash (option will be displayed in IDLE loop screen)
- Select the language
- Customer will be asked to enter the following details in a sequential manner
a. OTP
b. The beneficiary mobile number
c. Nine digit order ID
d. Amount of the transaction.
Once the above details are validated the cash will be disbursed by ATM.
Important Instructions
Cardless cash withdrawal request can be initiated for a minimum of Rs.100 per transaction and up to a maximum of Rs.10,000 per day or Rs.25,000 per month for a beneficiary (The limits are subject to change as per regulatory guidelines).
A successful cardless cash withdrawal request will be valid for a period of 24 hours from the time of creation of request. After expiry of 24 hours, the request will be reversed to the initiators account which was debited.
