FAQs
Cancel a subscription on play.google.com
On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. Within the confirmation pop-up, select a reason.
How do I cancel my Google Admin subscription? ›
Solution
- Log in to the Admin Console.
- Go to Billing.
- Select the Google Workspace edition of your subscription.
- Click on Cancel subscription.
- Review your cancellation charges.
- Select a reason for canceling and then click Continue.
- To confirm your cancellation, click Yes, I am sure.
To contact a support specialist for help with your Google Workspace account:
- Sign in to your Google Admin console. ...
- At the top right of the Admin console, click Get help .
- In the Help Assistant window, describe your issue and click Send .
- If a Help article that relates to your issue is listed, click it to review.
Cancel a subscription on play.google.com
On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. Within the confirmation pop-up, select a reason.
How do I deactivate Google Voice? ›
- Open the Google app.
- Tap the Menu icon.
- Tap Settings.
- Tap Voice.
- Tap "OK Google" Detection.
- Tap to disable.
Find and cancel your subscriptions on your Android
To find all your subscriptions, launch the Play Store application, tap your profile picture or first name initial that appears on the top-right and go to Payments & subscriptions > Subscriptions.
How do I cancel my Google subscription and refund? ›
Important:
- Go to the Play Store app.
- At the top right, click your Profile picture.
- Click Payments & subscriptions > Budget & history.
- For the order you want to request a refund, click on View to see Transaction details.
- Click Report a problem.
- Select the reason for the refund from the dropdown.
- Click Submit.
The Google Admin console is a central place to manage your Google Workspace services. Sign in to the Google Admin console to manage user accounts, configure administrator settings for your Google Workspace services, monitor Google Workspace usage in your domain, create groups, and more.
How do I speak to a real person at Google? ›
Help & Support
- Google HQ. 1600 Amphitheatre Parkway. Mountain View, CA 94043, USA. (650) 253-0000. See all locations.
- Careers at Google. Learn more about our teams and job openings. Explore jobs.
- Press. If you are a member of the press, email us at press@google.com. Visit our blog.
Use it to add or remove users, manage billing, set up mobile devices, and more. You can find the Admin console at admin.google.com. Note: If you're on a Google Workspace trial and need to verify your domain, change your MX records, and set up billing, go to Set up Google Workspace for your organization.
If you find a Google Play purchase on your card or other payment method that you didn't make and that wasn't made by anyone you know, report unauthorized charges within 120 days of the transaction. If your refund request has been approved, see how long your refund will take.
How do I find subscriptions on my Google Account? ›
How do I manage subscriptions purchased through Google Play on Android?
- Open the Google Play Store app.
- Tap the Menu button in the top left corner.
- Tap Subscriptions.
- Tap the subscription that you want to manage.
To find your trial end date, next billing date, update your payment method or cancel a subscription purchased on an Android device, log in to your Google Play account at play.google.com/store/account. Under Subscriptions, choose HISTORY Vault to view, edit or update your subscription.
Why is my Google Voice deactivated? ›
*You will lose your Google voice number after 30 days of inactivity. Google reassigns unused numbers after 30. To keep your number active need to make at least 1 call or text per month. If your number is reassigned your account is still active.
Can a Google Voice number be deactivated? ›
When does a Google Voice number become inactive? Your Google Voice phone number remains active as long as you make at least one call every six months. However, if you do not use it for more than six months, Google might reassign the number to anyone claiming it.
What is my Google administrator account? ›
Your administrator might be: The person who gave you your username, as in name@your-company.com. Someone in your IT department or Help desk (at a company or school) The person who manages your email service or web site (in a small business or club)
Why is my Google Account managed by an administrator? ›
If you use Google services with a company, school, or other group, you probably have an administrator who set up your account or Chrome device. This person also manages which services you can use. Because the administrator is part of your organization, not part of Google, we can't tell you exactly who that person is.
Billing
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