Blockchain.com | Buy Bitcoin, Ethereum and more with trust (2024)

Using Your Blockchain Wallet

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Logging in With Your Wallet ID

To log into your wallet you need your Wallet ID, your password, and any two-factor authentication that you have enabled. Your Wallet ID is a string of random letters and numbers that acts as a username. You can find it by navigating to the ‘General’ section of your Settings menu. Although it looks similar to an address, your Wallet ID cannot be used to send or request funds.

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Checking Your Balance

You will always be able to see your balances at the top of your wallet and on your dashboard. Want to see your balance in your chosen currency instead? Click on your cryptocurrency value and it will display the fiat currency equivalent.

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Sending & Receiving

To send funds from your wallet, you need the recipient’s receive address or QR code.

To request, you can share your address or QR code with the sender. Note: your bitcoin and bitcoin cash address will change each time you request but your ether address will stay the same.

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Using Your Transaction Feed

Your home screen will display your most recent transactions, and you can find your full transaction feed by clicking on the corresponding asset in your wallet’s menu.

Frequently Asked Questions

What do I need to create a Blockchain Wallet?+

What is an address?+

Are there fees?+

What happens if my transaction is not completed?+

How can I keep my wallet secure?+

How do I get bitcoin in my wallet?+

How do I get ether or bitcoin cash in my wallet?+

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Buy, Sell and Exchange

Our Buy and Sell Bitcoin feature currently serves users across Europe and India (with more coming soon!).

Our exchange partnership with ShapeShift allows you to convert your bitcoin into ether (and vice versa!).

Get Started

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Languages and Currencies

Our wallet is available in 25 languages and 22 currencies. To change your wallet’s language or currency, navigate to the Preferences section under Settings. From there, choose your language or currency from the drop down.

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Blockchain on Mobile

Use your Blockchain wallet on the go. Download the Blockchain app to access the same wallet, same funds, and same transactions, all on your mobile device.

Learn About Our iOS App

Learn About Our Android App

Get the world’s most popular digital currency wallet

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Blockchain.com | Buy Bitcoin, Ethereum and more with trust (2024)

FAQs

Why does my bitcoin transaction keep failing? ›

If your transaction fee is too low (or not assigned), some miners will reject it. Too many rejections on a congested network result in a failed transaction. Issues with the receiver's wallet: Sometimes, you can see multiple nodes confirming your transactions, but your transaction still shows up as unconfirmed.

How can I recover my money from a fake Bitcoin investment website? ›

Option to Sue the Scammers. Although it doesn't assure fund recovery, it's also best to report the cryptocurrency scam to your area's designated law enforcement authorities. Typically, when you report a crypto scam, the government will track down the criminals and get your funds back for you.

How long does blockchain verification take? ›

If your submission is clear and consistent, the automated verification may take anywhere from 5 minutes to 2 hours. If there are problems and a manual review is required, it may take approximately 5 business days.

Do you know anything about Bitcoin if your answer is yes is it related to blockchain? ›

Bitcoin is a cryptocurrency, while blockchain is a distributed database. Bitcoin is powered by blockchain technology, but blockchain has found many uses beyond Bitcoin. Bitcoin promotes anonymity, while blockchain is about transparency.

What happens if a Bitcoin transaction doesn't go through? ›

Yes, unconfirmed BTC transactions can be canceled if the blockchain does not approve a Bitcoin transaction within 24 hours. It is considered unconfirmed until at least three miners do not confirm every transaction via the mining process. If you don't get a confirmation within this time, you can cancel your transaction.

What happens if transaction fails? ›

Your first step should be to call the bank's 24-hour customer service helpline. After making a note of your issue and recording your transaction reference number, the executive will register your complaint and will issue you a complaint tracking number. The matter is then investigated.

Can I get my money back if I got scammed from bitcoin? ›

Cryptocurrency payments typically are not reversible. Once you pay with cryptocurrency, you can only get your money back if the person you paid sends it back. But contact the company you used to send the money and tell them it was a fraudulent transaction.

Is it possible to get scammed bitcoin back? ›

Some scammers offer so-called recovery services to people who have lost money to fraud. If you've lost money in crypto, scammers might try to convince you they can get your money back. (Spoiler alert: they can't.)

Will my bank refund me if I get scammed? ›

Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam.

What happens if I do not verify my blockchain? ›

Verifying your identity helps prevent fraud and ensures that no one, except you, can use your payment information. If the documents you provided are not valid or don't match the other personal identification information, your submission will be rejected.

Can I use blockchain without verification? ›

A fully verified account is required to use: Swap. Buy/Sell.

How much can you send on blockchain without verification? ›

For security and compliance reasons, users who deposited more than $100,000 in fiat or $200,000 in crypto must complete the Platinum verification process. In addition, US residents must provide their social security number if the amount of their deposit is equal to or exceeds $2,000 USD.

Has blockchain ever been hacked? ›

The short answer, from a lot of experts, is that the blockchain itself cannot be hacked.

Who owns the blockchain? ›

Blockchain.com is a private company. The company is led by CEO Peter Smith, one of its three founders. The company's board members include: Smith; co-founder Nicolas Cary; Antony Jenkins; Jim Messina, the former deputy chief of staff for Barack Obama; and Jeremy Liew, a partner at Lightspeed Venture Partners.

Is blockchain the same as Bitcoin True or false? ›

Blockchain is the technology that enables the existence of cryptocurrency (among other things). Bitcoin is the name of the best-known cryptocurrency, the one for which blockchain technology, as we currently know it, was created.

What is the longest time to confirm a Bitcoin transaction? ›

What's the longest time that a BTC transaction can take? The minimum time for a Bitcoin transaction is 2 minutes, according to the recorded timestamps, and the maximum is 6:02 hours. Official data notes that the confirmation time with a 99.98% probability is somewhere between 7 minutes and 3:44 hours.

Do banks block Bitcoin transactions? ›

Cryptocurrencies simply aren't legal in many places in the world and it's thus illegal for banks to process Bitcoin-related transactions.

How do I claim unclaimed Bitcoins? ›

How Can I Recover Lost Bitcoin? There is no way to recover bitcoin that is truly lost. Some mistaken transactions have been refunded, but only when the counterparty personally knows the sender, which is infrequent. If a private key is lost, then bitcoin belonging to that key is unspendable.

How long will a failed transaction stay pending? ›

A pending transaction is a recent card transaction that has not yet been fully processed by the merchant. If the merchant doesn't take the funds from your account, in most cases it will drop back into the account after 7 days.

How do I get my money back from a failed transaction? ›

If the supplier will not refund your money and you paid using a credit or debit card, your bank may agree to reverse the transaction. This is called a chargeback. In order to start a chargeback, you should contact your card provider (the bank or the card company who issued the card) immediately.

What is the signs of a Bitcoin scammer? ›

Signs of crypto scams include poorly written white papers, excessive marketing, and claims that you'll make a lot of money quickly. You can contact several federal regulatory agencies and your crypto exchange if you suspect that you've been the victim of a crypto scam.

How do I recover my lost Bitcoin before the scammer gets away with it? ›

Contact Your Bank, Exchange, and Wallet Provider

Some service providers may act fast to prevent further attacks and even recover part of the stolen funds. They may also provide valuable information to assist the police and investigators in tracking the individuals or entities behind the theft.

What happens if you get scammed on Bitcoin? ›

You can report crypto fraud to the Federal Trade Commission (FTC), the CFTC, the SEC, the Internet Crime Complaint Center (IC3), and you can also consider lodging a complaint with the exchange on which you were scammed — is applicable.

Can a bitcoin scammer be tracked? ›

In the case of law enforcement, taint analysis can be used to track down criminals who are using crypto to launder money or finance illegal activities. Financial institutions can use taint analysis to help prevent fraud and money laundering.

How do I get my money out of blockchain? ›

On the web
  1. Login to your Wallet on Blockchain.com via desktop computer.
  2. On the homepage, select US Dollar.
  3. Click Withdraw.
  4. Select your linked bank account.
  5. Enter the amount you'd like to withdraw.
  6. Click Preview Withdraw.
  7. Confirm transaction details and initiate withdrawal by clicking Withdraw Now.
May 3, 2023

How do I get my money back from blockchain? ›

Click on the From dropdown menu and select your Trading Account. In the To field, select your Private Key Wallet, Exchange account or enter any other crypto address you'd like to send funds to. Select the amount and click Continue to begin your withdrawal. Double check transaction details and click Send.

What happens if you get caught bank scamming? ›

Do Banks Press Charges for Fraud? Yes. Fraud charges of sufficient scale can result in state or federal charges and time in jail.

Can you track a scammer? ›

IP tracing

An IP address can be used to trace the location of the scammer if the IP address is not hidden using a VPN or other means. There are a variety of ways to obtain someone's IP address.

How long does it take to recover scammed money? ›

Most complaints are resolved within 2 weeks. You may want to talk to an attorney about getting your money back from your bank or credit card company. Most consumer attorneys provide a free initial consultation, and you can discuss your options.

What verification is needed on blockchain? ›

We require a valid, up-to-date government-issued ID to approve your identity verification request. This security measure is in place to help prevent fraud and keep your personal and payment information safe. Acceptable forms of government-issued ID include, but are not limited to: Your driver's license.

What is proof of verification blockchain? ›

Proof of work (PoW) is a decentralized system used to verify the accuracy of transactions on the blockchain network. In other words, proof of work removes the need for a central authority like a bank, business, or government agency to monitor and manage transactions and their corresponding accounts.

How to bypass blockchain verification? ›

Answer: You can opt to use Bitcoin ATMs that allow you to buy Bitcoin anonymously with cash. Other platforms like ShapeShift, BitQuick, and LocalBitcoins.com, Paxful, and DameCoins let you trade Bitcoin anonymously with PayPal, credit cards, Western Union, and bank transfers.

Can I buy Bitcoin without SSN? ›

Can I buy bitcoin without a SSN? Yes, you can purchase bitcoin without turning over your Social Security Number in the process.

What does blockchain verification do? ›

It is an invaluable tool used to verify the integrity of documents and transactions, a public ledger providing a trackable record of the path of currencies or pieces of information. The technology is a crucial part of the cryptocurrency environment as it stores information about every step of a monetary transaction.

How much Bitcoin can I receive on blockchain? ›

All verified Blockchain.com users can exchange unlimited amounts of cryptocurrency or fiat currency (e.g. USD) within their wallets.

Can I receive and send Bitcoin without verification on blockchain? ›

Identity verification is not required to use the Blockchain.com Wallet. It is only required for buying/selling bitcoin and exchanging between cryptocurrencies within the wallet.

What is the minimum amount I can withdraw from blockchain? ›

Deposit Fees and Withdrawal Fees
OPEN BANKING (EUR)ACH (USD) *US residents only
Deposit FeeFreeFree
Withdrawal Fee€ 0.50 Minimum Withdrawal: €5Free Min. Withdrawal: $10
Apr 12, 2022

What is the minimum withdrawal on Blockchain com? ›

Important things to note for withdrawals:

The minimum withdrawal amount for USD is $2500. You will be charged a fixed fee for every USD withdrawal you make, for Domestic transfers you will be charged $25 and for international transfers you will be charged $30.

Can I be scammed in blockchain? ›

Fraudsters can go as far as to forge official-looking documents or fake ID cards. Please note that Blockchain.com will never initiate communication about paying fees or taxes in order to unlock some funds on a cryptocurrency wallet.

How risky is blockchain? ›

Standard risks: Blockchain technologies expose institutions to risks that are similar to those associated with current business processes but introduce nuances for which entities need to account. Value transfer risks: Blockchain enables peer-to-peer transfer of value without the need for a central intermediary.

How much money was stolen from blockchain? ›

A record $3.8 billion in crypto stolen in 2022 - CBS News.

Who is the richest man in blockchain? ›

1. Changpeng Zhao (CZ) – Founder of Binance, Changpeng Zhao (CZ) is one of the richest crypto billionaires in the world. Zhao's net worth is estimated at $1.9 billion.

What happens if someone lost the private key of his wallet? ›

If a user loses their private key, they can no longer access the wallet to spend, withdraw, or transfer coins. It is, therefore, imperative to save the private key in a secure location. There are several ways private keys can be stored. They can be written or typed on paper—these are called paper wallets.

Which coin has own blockchain? ›

Litecoin, Chia, Ripple, EOS, TRON, Monero, Solana, Stellar, NEO, and Dogecoin are all implemented on their own blockchain networks.

Who invented blockchain? ›

Under their company Surety, their document certificate hashes have been published in The New York Times every week since 1995. The first decentralized blockchain was conceptualized by a person (or group of people) known as Satoshi Nakamoto in 2008.

How to invest in blockchain? ›

Ways to start investing in blockchain

Buy an exchange-traded fund (ETF) that specifically invests in shares of companies with exposure to blockchain. Two notable examples are Amplify Transformational Data Sharing ETF (BLOK -1.75%) and Reality Shares Nasdaq NextGen Economy ETF (BLCN -1.71%).

What is blockchain for dummies? ›

Blockchain is a system of recording information in a way that makes it difficult or impossible to change, hack, or cheat the system. A blockchain is essentially a digital ledger of transactions that is duplicated and distributed across the entire network of computer systems on the blockchain.

Why is my BTC transfer not confirming? ›

This can take anywhere from five minutes to an hour, depending on the Bitcoin network. However, some Bitcoin transactions can take longer to be confirmed by miners. If you believe your transaction is taking longer than usual to be confirmed it could be due to mempool congestion and fees.

Why is transaction failing? ›

What causes payment failure? Failed payments can occur from both the merchant's end and the customer's end. A customer will often experience payment failure due to a faulty internet connection, entering incorrect payment details, or because there is not enough money in their account to cover the payment..

How can a crypto transaction fail? ›

If you sent a transaction, and it failed, the most likely cause is a lack of gas: you "ran out of gas", in other words, the transaction had a cost in gas that, when multiplied by the gas price, resulted in a total amount of the network's native currency that was greater than what you had in your wallet.

Why is my bank declining my Bitcoin purchase? ›

3. Insufficient Funds. The last most common reason for transaction decline is insufficient funds. Many users tend to fund their crypto wallets without checking the actual fiat funds they have in their bank accounts.

Can I send and receive BTC on blockchain without verification? ›

The DeFi Wallet does not require identity verification in order to send, receive, and securely store your cryptocurrencies. Was this article helpful?

Why can't i send BTC on blockchain? ›

Incorrect address: One of the most common reasons for a transaction to fail is because the recipient address is incorrect. Before sending any cryptocurrency, it's important to double-check that the address you're sending to is correct and belongs to the intended recipient.

Why does it keep saying my payment failed? ›

Insufficient Funds: Usually, payments fail simply because the customer does not have the required funds available in their account to cover the transaction – or because they have exceeded their credit limit. In either case, their bank will typically reject the payment.

Why is my payment not processing? ›

The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card.

Why blockchain does not allow payment from this card? ›

If you see a message informing you that your card often declines crypto transactions on your card this means that there is a high likelihood that your bank will decline the transaction and you'll receive and error on our site.

How long does blockchain pending take? ›

It depends on both the current blockchain and Wirex system load. Please wait for 10-15 minutes for the transaction to complete. If your exchange is pending for more than an hour, please contact Wirex support team for further assistance.

Can blockchain keep my money? ›

Blockchain.com may apply a holding period on your recent crypto purchase for security purposes. The length of the holding period depends on a number of factors including your payment method, currency and the presence of any abnormal activity or security concerns associated with your account.

What banks do not allow crypto purchases? ›

Bank of America: Does not permit crypto purchases with any of its credit cards. Barclays: Does not permit crypto purchases with any of its credit cards. Chase: Does not permit crypto purchases with any of its credit cards. Discover: Does not permit crypto purchases with any of its credit cards.

Can I buy Bitcoin on Blockchain with my debit card? ›

You can buy crypto with a credit card, debit card, Apple Pay or Google Pay. After you complete your purchase, your crypto will be held in your wallet.

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