Between a Rock and a ‘Hard’ Insurance Market (2024)

Shop Talk

By Lydia DePillis

Between a Rock and a ‘Hard’ Insurance Market (1)
Lydia DePillisReporting on insurance jargon

Labor markets become “tight.” Stock markets become “frothy.” Insurance markets? They can “soften” — or, more accurately at the moment, “harden.”

Here’s what that means →

Cristina Spanò

The hardening is evident to anyone who has shopped for personal vehicle insurance, which rose 17 percent in the first six months of this year, according to Insurify.com.

Even more problematic is when coverage thins out, as it has in areas hit hard by climate change.

Farmers Insurance stopped renewing almost a third of its policies in hurricane-weary Florida this summer and State Farm and Allstate largely pulled out of wildfire-ravaged California.

Insurance is a cyclical business. After a catastrophe, which may involve billions of dollars in claims, insurers have to increase premiums — a hardening market.

But when their investments do well, as they did through most of the 1990s, insurers have more capital and can compete for more customers by offering lower premiums — a softening market.

Fred Greaves/Reuters

Of course, climate change changes everything.

Years of escalating wildfires, floods, hurricanes and droughts have exhausted insurance reserves.

Over the past year, payouts have been even more costly because of rising prices for building materials and labor.

All that has pushed premiums steadily up, and it’s not clear when they’ll match the new true cost of coverage.

“It depends kind of when we hit the plateau of the impact of climate change,” said David Marlett, a professor at Appalachian State University.

For the near term, he was cautiously optimistic. “If we can get through hurricane season without a bad one, maybe things will be a little stabilized,” Marlett said.

Zack Wittman for The New York Times

Shop Talk explores idioms of the business world. Nominate a word or term at shoptalk@nytimes.com.

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Between a Rock and a ‘Hard’ Insurance Market (2024)

FAQs

What is the difference between a hard market and a soft market insurance? ›

Hard markets can last anywhere from 2-5 years before the market shifts again. During a soft insurance market, insurers compete fiercely for business. They offer lower rates, relaxed underwriting, and excess capacity. Businesses can obtain broader coverage, lower premiums, and negotiate more favorable terms.

What does it mean to be in a hard insurance market? ›

A hard market is the upswing in the insurance market cycle, when premiums increase, coverage terms are restricted, and capacity for most types of insurance decreases.

Is insurance in a hard market right now? ›

THE HARD MARKET CONTINUES

In fact, some high-quality risks may actually see minor rate decreases by late 2022. This year, primary and lead umbrella markets will continue to work together to cover the primary because when the same company holds both and handles incoming claims, excess often performs better.

Why is the commercial insurance market hardening? ›

Trends in the Hardening Commercial Lines Market:

In recent years, the commercial lines insurance market has witnessed a shift towards a harder market environment. Several factors contribute to this trend, including an increase in catastrophic events, rising claims costs, low investment returns, and regulatory changes.

What is a soft market in insurance? ›

A soft market, which is sometimes called a buyer's market, is characterized by stable or even lowering premiums, broader terms of coverage, increased capacity, higher available limits of liability, easier access to excess layers of liability and competition among insurance carriers for new business.

What does a soft market mean? ›

A soft market is a market that has more potential sellers than buyers. The term soft market is most frequently applied to the insurance industry, where it can also be contrasted to a hard market. The term can also be applied to other markets where a lack of buyers relative to sellers puts downward pressure on prices.

When was the last hard market in insurance? ›

While most experts agree that the industry has been in a soft market in recent years, there is less agreement about when the last hard market was. Some experts say it was 15 years ago; others say it was more recent, only four or five years ago.

How to sell in a hard insurance market? ›

Tips to Deal with Hard Market Issues
  1. Get in front of that. Educate them before renewal on what to expect.
  2. Talk to them. Tell them you'll shop for them.
  3. Suggest ways to reduce their costs with coverage, if necessary.
  4. Provide solutions in advance of renewal.

Is the insurance market hard or soft 2024? ›

As we venture into the new year, it's evident the challenges posed by the Hard Insurance Market trend of 2023 are persisting in 2024.

What is the biggest insurance company to fail? ›

Executive Life Insurance Company (1991) - One of the largest life insurance companies in the US, it went bankrupt due to investment losses in junk bonds.

What is the outlook for property insurance in 2024? ›

Rate increase, capacity improvement variations

Alera Group's recent P&C Market Outlook shows that prices will continue to go up in 2024, with most lines of business likely to experience a 1%-10% increase.

Why insurance companies are losing money? ›

The property insurance sector is under heavy pressure from poor financial performance due to unexpectedly high inflation, a shift of exposures to higher-risk areas, and rising reinsurance costs.

When did the hard insurance market start? ›

They typically occur in response to major external events that increase the insurers' risk exposure and reduce their profitability. One of the earliest recorded instances of a hard insurance market occurred in the wake of the Great Fire of London in 1666.

What is the biggest threat to the insurance industry? ›

As the insurance sector grapples with multifaceted challenges, identifying and understanding these risk factors is the first step in crafting a resilient strategy for the future.
  1. Compliance changes. ...
  2. Cybersecurity threats. ...
  3. Technology changes. ...
  4. Climate change & other environmental factors. ...
  5. Talent shortage. ...
  6. Financial risks.
Mar 21, 2024

Why is the insurance industry struggling? ›

Talent shortages and workforce challenges

The quality of an insurance company's workforce impacts its capacity to grow, adapt to changing markets, and provide exemplary customer service. Post-COVID has presented all organizations with talent shortages, and the insurance industry is no exception.

What is the hard market in property insurance? ›

Hard markets, characterized by high premiums and deductibles as well as stricter terms, will continue to plague risk managers this year, with property presenting bigger challenges than casualty. Insurers accelerated price increases a few years ago when inflation broadly began to increase rapidly.

Are we in a soft insurance market? ›

The insurance industry is cyclical, and each cycle can span several years. We are currently in what is known as a “Hard Market.” In a Hard Market, there is high demand for insurance coverage but a low appetite to insure. This low appetite generally comes from capacity constraints.

What are the different insurance markets? ›

The first focuses on property/casualty insurance such as auto, home, and commercial insurance. The second focuses on life and annuity insurance. The third is public and/or private health insurance.

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