Atomic Wallet Knowledge Base | Atomic Wallet Support (2024)

Your 12-word backup phrase – also known as the mnemonic phrase, “seed”, backup – is the most important thing to take care of. By keeping it safe, you are ensuring to always have access to your funds. No matter what happens, you will be always able to restore the wallet with your 12-word backup phrase.

We recommend storing it offline on paper in two different places. Never share it with anyone, including members of our team. It is extremely important. Those who have your 12-word phrase can steal your funds.

Important: Please write down your phrase carefully. Check all the letters and word order. Nothing is more frustrating than making a mistake in writing down your phrase.

In addition to saving your phrase, we recommend saving your private keys as well. If you ever lose your phrase, having a private key will enable you to import it to your wallet and have access to your funds.

What if I forgot my backup phrase?

If you forgot to write down your backup phrase you can always access it within the wallet. You just need to enter the wallet with your password. Then go to the Settings tab and find Private Keys. View your phrase and save it in a safe place. Read full instructions on how to view your phrase here.

What if I lost my backup phrase?

If you lost your phrase and don’t have the possibility to enter the wallet with your password, then your access to your funds is lost.

You have full control over your funds, and with this, you have full responsibility for keeping your 12-word phrase safe.

Unfortunately, Atomic Wallet Team won’t be able to provide you with your 12-word phrase back. Once you lose it – you lose access to your funds. We don’t store any of your private information on our servers. The 12-word backup phrase is only encrypted on your device.

If someone asks you to provide your 12-word phrase for any reason – never do it! No problem with the wallet requires a 12-word phrase to be shared. Members of our team will never ask for it.

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As an enthusiast deeply immersed in the field of cryptocurrency and blockchain technology, I understand the critical importance of securing one's assets and the fundamental role that a 12-word backup phrase plays in this process. My expertise extends beyond theoretical knowledge, as I've actively engaged with various cryptocurrency wallets and platforms, delving into the nuances of security practices and encryption methods.

Now, let's break down the concepts presented in the provided article:

  1. 12-Word Backup Phrase/Mnemonic Phrase/Seed/Backup:

    • This is a sequence of 12 words that serve as a backup for a cryptocurrency wallet. It's generated during the wallet creation process and is essential for recovering the wallet and accessing funds in case of loss or device failure.
  2. Offline Storage:

    • Storing the 12-word backup phrase offline on paper in two different places is emphasized. This practice minimizes the risk of unauthorized access or loss due to online vulnerabilities.
  3. Security and Access to Funds:

    • The article emphasizes that keeping the 12-word backup phrase safe ensures constant access to funds. Losing this phrase can result in the loss of access to funds, underlining the need for responsible ownership and security measures.
  4. Private Keys:

    • In addition to the backup phrase, the article suggests saving private keys. Private keys are another essential element for accessing and managing cryptocurrency funds. They provide a way to import the wallet if the backup phrase is lost.
  5. Mistake Prevention:

    • The importance of careful and accurate transcription of the backup phrase is stressed. Mistakes in writing down the phrase can lead to the loss of access to funds.
  6. Forgetting Backup Phrase:

    • If the backup phrase is forgotten, the article suggests accessing it within the wallet by entering with the password. The phrase can be found in the Settings tab under Private Keys.
  7. Loss of Backup Phrase:

    • Losing the backup phrase without the ability to enter the wallet with the password results in the permanent loss of access to funds. The responsibility for the security of the 12-word phrase lies entirely with the user.
  8. Atomic Wallet Team's Role:

    • The Atomic Wallet Team emphasizes that they do not store any private information on their servers. The 12-word backup phrase is only encrypted on the user's device. The team will never ask users to share their 12-word phrase, and it is explicitly warned against doing so.

In conclusion, this article serves as a comprehensive guide for cryptocurrency wallet users, highlighting the critical importance of the 12-word backup phrase, security measures, and responsible ownership of digital assets. It reflects a deep understanding of the potential risks and the necessary steps to mitigate them.

Atomic Wallet Knowledge Base | Atomic Wallet Support (2024)
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