Atomic Wallet Knowledge Base | Atomic Wallet Support (2024)

FAQs

How do I contact Atomic Wallet support? ›

WalletConnect is an open protocol you can use to connect your mobile Atomic Wallet to any desktop app. You may connect to any Ethereum DeFi or Binance DEX.

“Apple decided to remove the app because the wallet uses 3rd party for exchange,” an Atomic Wallet spokesperson said last December. “We are working on that. We will make an announcement once the app goes back live on App Store.” As of March 2022, Atomic Wallet is yet to make a return to the iOS store.

If you want to withdraw money from this wallet to a fiat currency, like US dollars, Euros, or Pounds, you'll have to first transfer your crypto to Zengo (or another wallet or exchange that supports a fiat offramp gateway). You can then withdraw directly from Zengo to your bank account in fiat currency.

Concerns regarding security vulnerabilities

Atomic Wallet was the target of a hacking attack in June 2023. The attack affected at least 5,500 accounts on the platform and caused over $100 million in losses.

On the App Store, however, Atomic Wallet is rated 4/5. That said, this is across just 17 reviews. We also found that staking and token swaps are seamless. For example, staking simply requires users to choose their preferred PoS coin and the amount.

Connection issues

Most likely, there is a connection issue. Atomic Wallet connects directly to blockchain nodes to create a transaction. Sometimes, this connection can be unstable or blocked due to various reasons such as CloudFlare blocks or Internet speed instability.

Atomic Wallet supports ANY Ethereum ERC20 tokens. Manage the built-in ones or add any custom by sending it to your Atomic Wallet ETH address. Neat and simple! Furthermore, you are able to manage most top blockchains besides ETH: Bitcoin, Ripple, Litecoin, EOS, TRON and many more!

The main risk in Atomic Wallet is if you lose your backup phrase or send it to another person.

Can I connect Ledger to Atomic Wallet? ›

As of now, Atomic Wallet doesn't offer any kind of native integration with hardware wallets such as Trezor or Ledger. So, if you are trying to use Atomic Wallet with Ledger Wallet, it's not possible at the moment. Atomic Wallet does not support the Ledger Nano series.

Plaintiffs in a new class-action suit against the hacked crypto wallet Atomic Wallet say the firm didn't share any information about the hack with clients and didn't report it to the police.

Atomic Wallet is a cryptocurrency wallet that was founded in 2017 and headquartered in Tallinn, Estonia.

The attackers were able to exploit a vulnerability in the Atomic Wallet code to steal users' private keys. Private keys are used to sign cryptocurrency transactions, so once the attackers had users' private keys, they were able to steal their cryptocurrency.

Atomic Wallet is headquartered in Tallinn, Tornimäe 5, Estonia, and has 2 office locations.

Because Atomic Wallet is non-custodial, users are expected to ensure the safety of their own 12-word backup phrase and private keys. These are stored locally on their device, where they are strongly encrypted. Atomic won't ask for any personal information, so you can stay relatively anonymous while using the wallet.

Atomic Wallet is a cryptocurrency wallet that was founded in 2017 and headquartered in Tallinn, Estonia. This wallet supports over 1000 crypto-based assets with 5 million downloads.

Atomic Wallet is a non-custodial decentralized wallet. It means that you own your backup phrase and private keys, thus, you fully control your funds. We have no access to your wallet and your sensitive information. Your 12-words backup and private keys are stored locally on your device and strongly encrypted.