Archive or delete messages, calls, or voicemails - Android (2024)

You can hide messages and conversations or delete them from Google Voice.

For Voice for Google Workspace accounts managed by your work or school, text messaging is available only in the US.

Archive text conversations, calls, or voicemails

You can archive a text conversation, call, or voicemail from your Google Voice inbox without deleting it. If someone replies to a conversation you archived, the messages show up in your inbox.

  1. Open theVoice app Archive or delete messages, calls, or voicemails - Android (1).
  2. On the bottom, tapMessages Archive or delete messages, calls, or voicemails - Android (2), Calls Archive or delete messages, calls, or voicemails - Android (3), or Voicemail Archive or delete messages, calls, or voicemails - Android (4).
  3. Touch and hold the conversation, call, or voicemail you want to archive.
    Optional: To hide multiple items, touch and hold the first conversation, call, or voicemailthen select more items.
  4. In the top right, tap Archive Archive or delete messages, calls, or voicemails - Android (5).

Restore archived text conversations, calls, or voicemails

  1. Open the Voice app Archive or delete messages, calls, or voicemails - Android (6).
  2. In the top left,tap Menu Archive or delete messages, calls, or voicemails - Android (7) Archive or delete messages, calls, or voicemails - Android (8) Archive Archive or delete messages, calls, or voicemails - Android (9).
  3. Touch and hold the conversation, call, or voicemail you want to restore.
    Optional: To restore multiple archived items, touch and hold the first conversation, call, or voicemail, then select more items.
  4. In the top right, tap Restore conversations Archive or delete messages, calls, or voicemails - Android (10).

Delete a text conversation, call, or voicemail

After you delete a text conversation, call, or voicemail from Google Voice, you won’t be able to access it again. It may be stored on your devices or the devices you contacted.

  1. Open the Voice app Archive or delete messages, calls, or voicemails - Android (11).
  2. On the bottom, tap Messages Archive or delete messages, calls, or voicemails - Android (12), Calls Archive or delete messages, calls, or voicemails - Android (13), or Voicemail Archive or delete messages, calls, or voicemails - Android (14).
  3. Tap a conversation, call, or voicemail to select it Archive or delete messages, calls, or voicemails - Android (15)More options Archive or delete messages, calls, or voicemails - Android (16).
    Optional: To delete multiple items, touch and hold the first conversation, call, or voicemailthen tap more items.
  4. TapDelete Archive or delete messages, calls, or voicemails - Android (17)Archive or delete messages, calls, or voicemails - Android (18)Tap the box next to “I understand” Archive or delete messages, calls, or voicemails - Android (19)Delete.

Delete individual text messages

After you delete a text message from Google Voice, you won’t be able to access it again. It may be stored on your devices or the devices you messaged.

  1. Open the Voice app Archive or delete messages, calls, or voicemails - Android (20).
  2. On the bottom, tap Messages Archive or delete messages, calls, or voicemails - Android (21).
  3. Tap the conversation.
  4. Touch and hold the message you want to delete.
    Optional: To delete multiple messages, touch and hold the first message, then tap more messages.
  5. In the top right, tap DeleteArchive or delete messages, calls, or voicemails - Android (22).
  6. Tap Delete to confirm.

Important: If you use a Google Voice account with work or school, you may not have this feature.

Delete call history

You can delete all calls in your call history at once.

  1. Open the Voice app Archive or delete messages, calls, or voicemails - Android (23).
  2. In the top left, tap MenuArchive or delete messages, calls, or voicemails - Android (24)Archive or delete messages, calls, or voicemails - Android (25)Settings.
  3. Next to “Remove call history,” tap Remove.
  4. Next to “I understand and agree,” tap the box to check it.
  5. Tap Remove.

Important:

  • If you delete call history, it removes all past calls. This may take up to 2 days to complete.
  • If you use the Voice app on mobile or desktop, you may need to restart the app to show your updated call history.
  • Call records may still be retained for billing purposes; as legally required; as requested by Google Workspace administrators; or as otherwise described in the Google Voice Terms of Service.
Archive or delete messages, calls, or voicemails - Android (2024)

FAQs

Archive or delete messages, calls, or voicemails - Android? ›

Overview: Archiving a conversation will allow for inbound and outbound SMS traffic to continue, but will remove the conversation from your "conversation" view until a message is either sent or received within that conversation.

What happens when you archive a text message on Android? ›

Overview: Archiving a conversation will allow for inbound and outbound SMS traffic to continue, but will remove the conversation from your "conversation" view until a message is either sent or received within that conversation.

Can you archive voicemails on Android? ›

Archive text conversations, calls, or voicemails

Open the Voice app . Touch and hold the conversation, call, or voicemail you want to archive. Optional: To hide multiple items, touch and hold the first conversation, call, or voicemail then select more items. In the top right, tap Archive .

How do I find archived text messages on my Android? ›

To view your archived conversations, open the main menu of the Google Messages app (usually accessible by tapping on the three horizontal lines in the top-left corner) and select "Archived." Here, you can find all the conversations you have archived.

Is there a way to delete all voicemails at once on Android? ›

Android Voicemail App

To delete messages in bulk, select the menu bar in the top-right corner (represented by three vertical dots). Choose “Edit” and tap each individual voicemail that you wish to delete. The screen also includes a bulk select application for bulk deletion.

What is the point of archiving text messages? ›

Text archiving services provide you with an accurate digital record of both sides of an exchange that can't be altered or tampered with, even if one party deletes messages or their account. That means that in the event of a future dispute, you have a solid accounting of all exchanges that protects your business.

What is the difference between archiving and deleting messages? ›

A deleted message goes into the trash folder, but an archived message is defaulted to the Archive folder or All Mail on Gmail / Google Apps. Depending on your email provider or company's policy, your deleted messages may be permanently purged from your trash folder automatically (often after 30 days).

What folder are voicemails stored in on Android? ›

The voicemails are not saved on the phone, they are saved on the server of the cellphone carrier company. You can call your voicemail inbox to check your voicemail and manage them.

Where do deleted voicemails go on Android? ›

Click on your phone app and press "voicemail." Look for "deleted messages", from where you can get a list of deleted voicemails. Now click on the one you wish to save and then click "undelete" to retrieve it.

How to retrieve archived messages? ›

Move archived messages to your inbox
  1. On your Android phone or tablet, open the Gmail app .
  2. At the top left, tap Menu. All mail.
  3. On the left of the archived message, tap the sender's profile image.
  4. At the top right, tap More. Move to Inbox.

What happens when you archive a voicemail? ›

Archived voicemails are saved to the device's internal storage. To access saved messages: Swipe up from a Home screen to display all apps. Tap the applicable file for playback.

Can deleted texts be recovered? ›

Fortunately, there are ways to retrieve them. From restoring backups to using recovery software, plenty of options are available to help you get your messages back: Enable Google Drive backup to automatically save your messages to the cloud.

Are deleted text messages gone forever? ›

No. Deleting a text message from your phone does not mean it's gone forever. Your text message starts on someone else's phone. It's usually saved there.

Why does my voicemail say full when it is empty? ›

When voicemail messages are deleted, they go to a deleted messages folder and count towards the voice mailbox's quota. This can cause a mailbox to be filled even though there are no new or saved messages.

How do I permanently Delete voicemails? ›

Part 1. How to Delete Voicemail on Android with Voicemail App?
  1. Begin by launching the Voicemail app.
  2. Click on the Voicemail option present at the bottom of the screen.
  3. Select a voicemail that you wish to delete.
  4. Click on the three-dotted menu.
  5. Tap the Delete option to delete the voicemail.
May 30, 2022

What happens when a text conversation is archived? ›

Archive old threads

Android Messages lets you get rid of them without really getting rid of them. You can archive old threads to get them out of the way, but still restore them if necessary. Just long-press to select multiple conversations and tap the archive button at the top of the screen.

Do you still receive messages in archive? ›

Yes. Archiving a chat doesn't block it or anything like that. It will be unarchived when you receive a new message in that chat. If you don't want to receive messages, you have to block the person.

What happens when an archived chat texts you? ›

Archiving a chat doesn't delete the chat or back it up. Archived individual or group chats will stay archived when you receive a new message from that individual or group chat. You won't receive notifications for archived chats unless you're mentioned or replied to.

What happens if messages are archived? ›

Archiving a conversation hides it from your inbox until the next time you chat with that person. Deleting a conversation permanently removes the message history from your inbox.

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