Apple Pay launches in Malaysia (2024)

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PRESS RELEASE 09 August 2022

An easier, safer, and more secure way to pay using iPhone, Apple Watch, iPad, and Mac is now available

Apple Pay is now available in Malaysia, bringing added speed and convenience to users’ daily lives.

KUALA LUMPUR Apple today announced customers in Malaysia can now use Apple Pay with their iPhone, Apple Watch, iPad, and Mac. The easier, safer, and more secure way to pay for everything in customers’ daily routines is available in-store at leading retailers, in apps, and on the web. Apple Pay brings added speed and convenience to users’ daily lives, whether they’re grabbing a coffee at Starbucks, buying groceries from Village Grocer, or making an online purchase from Shopee. Starting today, thousands of retailers will accept Apple Pay, with support from some of Malaysia’s most established banks across major credit and debit networks.

“We are delighted to bring Apple Pay to Malaysia, providing an easier, safer, and more secure way to pay with iPhone, Apple Watch, iPad, and Mac. We think users will love the convenience and security of using Apple Pay,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet. “Our customers in Malaysia will benefit from using Apple Pay with the support of the most popular banks, merchants, and our customers’ favourite apps.”

Security and privacy are at the core of Apple Pay, which features industry-leading protection of users’ personal information, transaction data, and credit and debit card information. Credit and debit card numbers are not stored on device or on Apple servers; instead, a unique Device Account Number is assigned, encrypted, and securely stored in the Secure Element on the user’s device, and each transaction is authorised with a one-time unique dynamic security code. Apple does not retain transaction information that can be tied back to the customer. Transactions stay between the customer, the merchant or developer, and the bank or card issuer. If a user’s iPhone is lost or stolen, they can use Find My iPhone to quickly locate, lock, or suspend payments from that device.

Using Apple Pay in stores is fast and easy. Simply hold iPhone or Apple Watch near the contactless terminal, and authenticate using Face ID or Touch ID. When making purchases in Safari, customers can use Apple Pay without having to create an account, key in a PIN, fill out lengthy forms, or repeatedly type in shipping and billing information. Every Apple Pay purchase is authenticated with Face ID, Touch ID, or a device passcode, as well as a one-time unique dynamic security code.

Customers with Visa and Mastercard cards from banks including AmBank, Maybank, and Standard Chartered Bank can now use Apple Pay, with American Express cards to be available with Apple Pay later this year. Merchants such as KFC, Maxis, Machines, McDonald’s, Mydin, Pizza Hut, Starbucks, U Mobile, Uniqlo, Village Grocer, and Watsons — and apps and websites including Shopee, Sephora, Atome, and Adidas — now offer customers the ability to pay with Apple Pay.

Today, Apple Pay is available in over 60 countries and regions, and works with more than 10,000 bank and network partners worldwide.

  • Text of this article

    09 August 2022

    PRESS RELEASE

    Apple Pay launches in Malaysia

    An easier, safer, and more secure way to pay using iPhone, Apple Watch, iPad, and Mac is now available

    KUALA LUMPUR Apple today announced customers in Malaysia can now use Apple Pay with their iPhone, Apple Watch, iPad, and Mac. The easier, safer, and more secure way to pay for everything in customers’ daily routines is available in-store at leading retailers, in apps, and on the web. Apple Pay brings added speed and convenience to users’ daily lives, whether they’re grabbing a coffee at Starbucks, buying groceries from Village Grocer, or making an online purchase from Shopee. Starting today, thousands of retailers will accept Apple Pay, with support from some of Malaysia’s most established banks across major credit and debit networks.

    “We are delighted to bring Apple Pay to Malaysia, providing an easier, safer, and more secure way to pay with iPhone, Apple Watch, iPad, and Mac. We think users will love the convenience and security of using Apple Pay,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet. “Our customers in Malaysia will benefit from using Apple Pay with the support of the most popular banks, merchants, and our customers’ favourite apps.”

    Security and privacy are at the core of Apple Pay, which features industry-leading protection of users’ personal information, transaction data, and credit and debit card information. Credit and debit card numbers are not stored on device or on Apple servers; instead, a unique Device Account Number is assigned, encrypted, and securely stored in the Secure Element on the user’s device, and each transaction is authorised with a one-time unique dynamic security code. Apple does not retain transaction information that can be tied back to the customer. Transactions stay between the customer, the merchant or developer, and the bank or card issuer. If a user’s iPhone is lost or stolen, they can use Find My iPhone to quickly locate, lock, or suspend payments from that device.

    Using Apple Pay in stores is fast and easy. Simply hold iPhone or Apple Watch near the contactless terminal, and authenticate using Face ID or Touch ID. When making purchases in Safari, customers can use Apple Pay without having to create an account, key in a PIN, fill out lengthy forms, or repeatedly type in shipping and billing information. Every Apple Pay purchase is authenticated with Face ID, Touch ID, or a device passcode, as well as a one-time unique dynamic security code.

    Customers with Visa and Mastercard cards from banks including AmBank, Maybank, and Standard Chartered Bank can now use Apple Pay, with American Express cards to be available with Apple Pay later this year. Merchants such as KFC, Maxis, Machines, McDonald’s, Mydin, Pizza Hut, Starbucks, U Mobile, Uniqlo, Village Grocer, and Watsons — and apps and websites including Shopee, Sephora, Atome, and Adidas — now offer customers the ability to pay with Apple Pay.

    Today, Apple Pay is available in over 60 countries and regions, and works with more than 10,000 bank and network partners worldwide.

    About Apple

    Apple revolutionised personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV. Apple’sfive software platforms — iOS, iPadOS, macOS, watchOS and tvOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud. Apple’s more than 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.

    Press Contact

    Apple Media Helpline

    media.singapore@apple.com

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Press Contact

Apple Media Helpline

media.singapore@apple.com

Apple Pay launches in Malaysia (2024)

FAQs

Is Apple Pay widely accepted in Malaysia? ›

iPhone and Apple Watch users can now officially use Apple Pay in Malaysia. However, since they are relatively new in Malaysia, there are not a lot of banks that support them. Currently, there are only 4 banks which you can use Apple Pay with: Maybank.

Has Apple Pay been a success? ›

Over the years, the service has grown into a payments juggernaut with more than 50 million users in the U.S. and 500 million worldwide. Eighty-five percent of U.S. retailers support Apple Pay checkout; among digital wallets, Apple Pay commands 92% market share.

How do I get Apple Pay in Malaysia? ›

Set up Apple Pay on your Apple device.
  1. iPhone. Open the Wallet app. and tap to add a card.
  2. iPad. Go to Settings. Wallet & Apple Pay. and tap Add Card.
  3. Mac. On models with Touch ID, go to System Preferences. Wallet & Apple Pay and. tap Add Card.

What is the transaction limit for Apple Pay in Malaysia? ›

Unlike contactless/payWave transactions made using physical Credit Cards/Credit Cards-i where there is a RM250 limit per transaction or RM750 cumulative limit daily, there is no transaction limit for Apple Pay for contactless/payWave transactions.

Is Apple popular in Malaysia? ›

As of May 2024, Android held a share of 70.26 percent of the mobile operating system market in Malaysia. By comparison, iOS operating system had a market share of 28.66 percent. However, as of May 2023, Apple was the leading mobile brand across the country, followed by Samsung.

What is the most popular payment method in Malaysia? ›

Payment Method Breakdown
  • Card 28%
  • Cash 6%
  • Bank Transfer 37%
  • E-Wallet 24%
  • Other 5%

Why did Apple Pay failed? ›

Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal. The terminal does not support contactless payments.

Is Apple Pay better than PayPal? ›

Apple Pay has 763 reviews and a rating of 4.73 / 5 stars vs PayPal which has 24003 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

What is the disadvantage of using Apple Pay? ›

Cons of Apple Pay

Apple Pay is not accepted at all retailers and not compatible with all banks or card issuers. Backup may be required, just in case. Apple Pay only works if your phone does. You may still need to carry a physical credit card as a backup in case your battery dies or you misplace your phone.

What stores accept Apple Pay in Malaysia? ›

Merchants such as KFC, Maxis, Machines, McDonald's, Mydin, Pizza Hut, Starbucks, U Mobile, Uniqlo, Village Grocer, and Watsons — and apps and websites including Shopee, Sephora, Atome, and Adidas — now offer customers the ability to pay with Apple Pay.

Did Malaysia have Apple card? ›

No. It is only available to US residents.

Why can't CIMB Apple Pay? ›

As such, the rollout for Apple Pay support for CIMB cards may only take place in the second half of 2023. Apple Pay, which launched in Malaysia last week, currently only supports credit and debit cards from three banks: AmBank, Maybank, and Standard Chartered Bank.

Is Apple Pay safe in Malaysia? ›

Apple Pay is a safe, contactless, easy way to pay — in-store, online, and even in your favourite apps.

Why Malaysia cannot use Apple Pay? ›

Apple Pay has been enabled in Malaysia but it doesn't accept Malaysian-issued cards. Leave your wallets at home. The one thing that both Samsung and Apple have going on their phones is the ability to add your bank card to make contactless payments.

Can I send $10,000 on Apple Pay? ›

Per message, you can send or receive a minimum of $1. Per message, you can send or receive up to $10,000. Within a 7-day period, you can send or receive a maximum of $10,000.

Is Apple Pay accepted internationally? ›

Can I use Apple Pay abroad? Apple Pay works in countries and regions that support contactless payments. Confirm with your bank, and ask about any fees they may charge for overseas usage. Apple Pay Later is available only for eligible applicants when shopping at merchants located in the United States.

How popular is e wallet in Malaysia? ›

Cash remains the most preferred payment mode among Malaysian consumers at 41%, while debit card comes in second followed closely by e-wallets at 18% and 14% respectively. Credit cards are the least favored payment method for in-person transactions by a considerable margin.

Can I use Apple Pay in Bangkok? ›

Supported payment methods, currencies, and businesses for Stripe accounts in Thailand : Stripe: Help & Support. **Apple Pay is not available locally in Thailand.

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