Apple Pay Glitch May Be Exploited for Unauthorized Contactless Payments  (2024)

By PYMNTS | September 30, 2021

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Researchers have recently discovered a loophole in iPhones that allows hackers to make unauthorized contactless payments on locked mobile phones by exploiting an Apple Pay feature that’s supposed to help users pay quickly using their Visa cards, according to a BBC report Thursday (Sept. 30).

A video shows the researchers from the Computer Science departments of Birmingham and Surrey Universities making a contactless £1,000 (almost $1,350) payment from a locked iPhone, the report says, but Apple called the glitch “a concern with a Visa system.

Visa, in turn, said its payments are secure and that hacks of this sort aren’t likely to happen outside of a lab.

The researchers say the loophole can be exploited on Visa cards set up in Express Transit mode — which allows contactless payments on a locked phone — in the user’s iPhone wallet.

The BBC outlined the basics of the attack, although it left out several of the key details to prevent a rash of copycats:

  • A small, commercially available piece of radio equipment is placed near the iPhone, tricking it into believing it’s a ticket barrier
  • An Android phone running an application developed by the researchers is used to relay signals from the iPhone to a contactless payment terminal
  • Because the iPhone thinks it is buying a ticket, it doesn’t need to be unlocked
  • The iPhone’s communications with the payment terminal are modified to fool it into thinking the iPhone has been unlocked and a payment authorized, allowing transactions without a PIN, fingerprint or Face ID

“We take any threat to users’ security very seriously,” Apple told the BBC. “This is a concern with a Visa system, but Visa does not believe this kind of fraud is likely to take place in the real world given the multiple layers of security in place.

“In the unlikely event that an unauthorized payment does occur, Visa has made it clear that their cardholders are protected by Visa’s zero liability policy,” the company said.

Related: Seven Years Later, Only 6% of People with iPhones in the US Use Apple Pay In-Store When They Can

PYMNTS research, which surveyed 3,671 people across the U.S., shows that 6.1% of consumers with Apple Pay activated on their iPhones use it in-store to pay for purchases.

Growth in total Apple Pay transactions since 2015 has come almost entirely from more stores having contactless terminals to accept it, more people having iPhones that can use Apple Pay and the overall growth in retail transactions.

Apple Pay Glitch May Be Exploited for Unauthorized Contactless Payments  (2024)

FAQs

Can someone steal your card info using Apple Pay? ›

While card skimming only works by swiping data from the magnetic strip on your card, there are other ways card information can be stolen. Apple Pay takes the extra step of encrypting the data so that your actual card information isn't even in your iCloud.

Why did I get banned from Apple Pay? ›

Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account.

How did my Apple Card get hacked? ›

A credit or debit card can be compromised in many ways, but not through Apple Wallet. Most likely your card was either skimmed or shimmed. Skimming gathers card information off the magnetic strip on the card.

Why did my Apple Pay get rejected? ›

Your purchase may be declined if we suspect that the merchant you're shopping with is fraudulent or if there's other fraudulent activity on your account. Contact an Apple Pay Later Specialist if you're notified of potential fraudulent account activity.

Can someone hack your bank account through Apple Pay? ›

Also, if scammers gain access to your Apple Pay account, it means they don't need your physical credit or debit card or your PIN. ✅ Take action: If scammers have your sensitive info (such as your email or Apple ID), your bank, social media, and online accounts could be at risk.

Can your card be cloned through Apple Pay? ›

Apple Pay is a very secure way to make payments. This is because your card numbers are not stored on your device, and are never shared by Apple Pay, or sent with your payment.

Does Apple Pay protect your card info? ›

Apple Pay is also designed to protect your personal information. Apple doesn't store or have access to the original credit, debit, or prepaid card numbers that you use with Apple Pay.

Is Apple Pay more secure than a credit card? ›

Apple Pay is safer than using a physical credit, debit, or prepaid card. Face ID, Touch ID, or your passcode is required for purchases on your iPhone, Apple Watch, Mac, or iPad. Your card number and identity aren't shared with merchants, and your actual card numbers aren't stored on your device or on Apple servers.

Can I still use Apple Pay if my card is stolen? ›

Report your card as lost or stolen

Your card can't be used to make card payments when it's cancelled. But Apple Pay will continue to work. If you turned the gambling block on before reporting your card the block will still apply.

Is Apple Pay safer than Venmo? ›

It all depends on your needs, but currently, according to experts in this area, the two most secure are Apple Pay and Venmo. Choose whichever you please to use, but remember to take precautions to ensure security when using each platform.

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