Appeal a Ban | Activision Support (2024)

Submit a support ticket to appeal an account penalty.

We strive to provide a fun and fair gaming experience for all our players. We maintain a zero-tolerance policy against cheating. The security team carefully monitors to ensure fair play and will actively remove players who do not adhere to these policies. The account holder is responsible for any infraction on the account. Penalties are applied no matter who was playing at the time.

Please review the following before submitting an appeal. If your account is confirmed to be permanently banned for a violation of our Security and Enforcement Policy, it will not be overturned unless we determine the infraction was due to unauthorized activity on your Activision account.

To preserve the integrity of our security systems and detection methods, we will only be able to provide you with the status of your appeal after our investigation is complete. We will not respond to multiple submissions or appeals sent through other channels. Decisions made as part of the appeals process are considered final.

For more information about offenses that can lead to enforcement, please also review the Call of Duty Security and Enforcement Policy.

If you need help investigating unauthorized activity on your Activision account, please submit an Activision Account Recovery Request.

We strive to provide a fun and fair gaming experience for all our players. We maintain a zero-tolerance policy against cheating. The security team carefully monitors to ensure fair play and will actively remove players who do not adhere to these policies. The account holder is responsible for any infraction on the account. Penalties are applied no matter who was playing at the time.

Review Ban Appeal Policy

Appeal a Ban | Activision Support (1)

Our system is experiencing technical difficulties and is unable to process requests at this time. Please try again later.

Thank you for your patience.

Activision Support

Your ban appeal has been submitted.

Your Case Number is{{CASENUMBER}}

We will review your submission for your Activision account{{ATVI-ACCOUNT}}. In most cases, we will respond via email within 8 hours. However, if we detect unauthorized activity on your account, your request may take up to 3 business days.

Thank you for your patience.

Activision Support

Account Recovery Request in progress

We detected that you have an open account recovery request. Please allow us to complete this request before submitting a ban appeal.

Your account recovery request Case Numberis{{CASENUMBER}}

Thank you for your patience.

Activision Support

Our system is experiencing technical difficulties and is unable to process requests at this time. Please try again later.

Thank you for your patience.

Activision Support

Appeal a Ban | Activision Support (2024)

FAQs

How long does Activision take to respond to a ban appeal? ›

Your ban appeal has been submitted.

In most cases, we will respond via email within 8 hours. However, if we detect unauthorized activity on your account, your request may take up to 3 business days. Thank you for your patience.

Why am I permanently banned from modern warfare? ›

Pirated Content. Any user who illegally acquires any Call of Duty title, content, or entitlement is subject to penalty. First offense: User may be permanently suspended from playing the game online, have their stats, emblems, and weapon customizations reset, and be blocked permanently from appearing in leaderboards.

Can you live chat with Activision support? ›

How to get round Activision ban? ›

Activision will only overturn a ban if it determines that “the infraction was due to unauthorized activity on your Activision account”. In other words, if a cheater hacked your account. Activision says over 27,000 accounts were banned in Call of Duty, across Warzone and MW3, over the weekend.

Are Activision bans permanent? ›

If you have been permanently banned in Call of Duty, Activision has stated that permanent bans are final, and there are “no false permanent bans.”

How long does it take to get your Activision account back? ›

If your request is valid, we will work to get you back to playing with your original progress, stats, and content as quickly as possible. Requests can take up to 3 days to process. You'll be notified via email when your request is complete.

How do I overturn permanent ban Activision? ›

Activision will only overturn a ban if it determines that “the infraction was due to unauthorized activity on your Activision account”. In other words, if a cheater hacked your account. Other players have also suggested contacting Activision directly using its email, which you can find on its privacy policy page here.

How long does a shadow ban last? ›

How Long Does a Shadow Ban Last? According to creators who've been shadow banned, a TikTok shadow ban typically lasts around two weeks. However, some users have claimed shadow bans last much longer.

What does "shadow ban" mean? ›

Shadow banning, also called stealth banning, hellbanning, ghost banning, and comment ghosting, is the practice of blocking or partially blocking a user or the user's content from some areas of an online community in such a way that the ban is not readily apparent to the user, regardless of whether the action is taken ...

How do I actually talk to Activision support? ›

To contact us, you can send us an email at privacy@activision.com, or write to us at: Activision Publishing, Inc., 2701 Olympic Boulevard Building B, Santa Monica, CA 90404, ATTN: Privacy Team/Privacy Policy, or call Privacy Team/Privacy Policy, ph. +1 310 255 2000.

Does Activision respond to emails? ›

Timely Responses: Activision strives to respond to customer inquiries promptly. By using email as a support channel, customers can expect timely replies, ensuring that their concerns are addressed in a reasonable timeframe. Multilingual Support: Activision Support Email caters to a global customer base.

How do I access Activision support? ›

Visit support.activision.com as the official destination to get help with our games.

Why is Activision Shadow banning me? ›

Activision has anti-cheat systems in place to mitigate cheating, but it's not perfect. Some players have reported being shadow-banned for no good reason. Some players can get shadow-banned after being mass-reported by other players. If you believe you have been shadow-banned by mistake, submit an appeal.

Can Call of Duty ban you for game chat? ›

Players who receive voice chat warnings or in-game voice communication penalties can still play the game. However, per the Offensive Behavior section of the Call of Duty Security and Enforcement Policy, extreme or repeated offenses may lead to a permanent suspension from playing the game online.

How do I get rid of Shadow ban in CoD? ›

Step 1: Go to the Activision Support Appeal a Ban page. Step 2: Log in with your Warzone-linked Activision Account. Step 3: Click the continue button. Step 4: After reading the notice, agree and continue.

How do I overturn a permanent ban on Activision? ›

Activision will contact you with its decision once it completes its investigation. As the support page states, your punishment will remain no matter who used your account at the time. Activision will only overturn a ban if it determines that “the infraction was due to unauthorized activity on your Activision account”.

How long does it take to hear back from Hinge appeal? ›

How to Get Unbanned from Hinge in 2024 | Step-by-Step Guide to Get Around Hinge Ban. If you're banned from Hinge, then trust me, you're not alone. It often happens for little reason, or as an act of revenge, and the appeal process can take as long as 9 months (and almost never is successful).

How long does it take to get unbanned from Warzone? ›

If you've been shadow banned on Call of Duty, the ban usually lasts for 7 to 14 days. After that time period, your game should return to normal and you can play in regular Warzone lobbies again.

How long does it take to get unbanned from EA? ›

According to EA Help website, it may take up to 30 days, sometimes longer. More information can be found here.

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