Alpaca: Help & Support🦙 (2024)

Brokerage services are provided by Alpaca Securities, member FINRA / SIPC, a wholly-owned subsidiary of AlpacaDB, Inc.

Technology and services are offered by AlpacaDB, Inc.

Brokerage services are provided to customers who can write automated investment code and self-direct their own investments. Alpaca brokerage services are only provided to customers who agree to electronically sign agreements and agree to receive messages, confirmations, and statements electronically. Is Alpaca right for me?

This is not an offer, solicitation of an offer, or advice to buy or sell securities or cryptocurrencies, or open a brokerage account or cryptocurrency account in any jurisdiction where Alpaca Securities or Alpaca Crypto respectively, are not registered or licensed, as applicable.

The Paper Trading API is offered by AlpacaDB, Inc. and does not require real money or permit a user to transact in real securities in the market. Providing use of the Paper Trading API is not an offer or solicitation to buy or sell securities, securities derivative or futures products of any kind, or any type of trading or investment advice, recommendation or strategy, given or in any manner endorsed by AlpacaDB, Inc. or any AlpacaDB, Inc. affiliate and the information made available through the Paper Trading API is not an offer or solicitation of any kind in any jurisdiction where AlpacaDB, Inc. or any AlpacaDB, Inc. affiliate (collectively, "Alpaca") is not authorized to do business.

You should know that the use or granting of any third party access to your account information or place transactions in your account at your direction is solely at your risk. Alpaca does not warrant against loss of use or any direct, indirect or consequential damages or losses to you caused by your assent, expressed or implied, to a third party accessing your account or information, including access provided through any other third party apps, systems, or sites.

Market prices, data and other information available through Alpaca are not warranted as to completeness or accuracy and are subject to change without notice.System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors.A more complete description of the impact these factors may have can be found in our risks of automated trading systems section.

All investments involve risk and the past performance of a security, or financial product does not guarantee future results or returns. Keep in mind that while diversification may help spread risk it does not assure a profit, or protect against loss, in a down market. There is always the potential of losing money when you invest in securities, or other financial products. Investors should consider their investment objectives and risks carefully before investing.

There are risks unique to automated trading algorithms that you should know about and plan for. You should setup a method or system of continuous monitoring or alerting to let you know if there is a mechanical failure, such as connectivity issues, power loss, a computer crash, or system quirk. You should also monitor for instances where your automated trading system experiences anomalies that could result in errant, missing, or duplicated orders. A more complete description of these and other risks can be found in our FAQ section.

Conditional orders may have increased risk as a result of their reliance on trigger processing, market data, and other internal and external systems. Such orders are not sent to the market until specified conditions are met. During that time, issues such as system outages with downstream technologies or third parties may occur. Conditional orders triggering near the market close may fail to execute that day. Furthermore, our executing partner may impose controls on conditional orders to limit erroneous trades triggering downstream orders. Alpaca Securities may not always be made aware of such changes to external controls immediately, which may lead to some conditional orders not being executed. As such, it is important to monitor conditional orders for reasonability. Conditional orders are “Not Held” orders whose execution instructions are on a best efforts basis upon being triggered. Furthermore, conditional orders may be subject to the increased risks of stop orders and market orders outlined above. Given the increased potential risk of using conditional orders, the client agrees that Alpaca Securities cannot be held responsible for losses, damages, or missed opportunity costs associated with market data problems, systems issues, and user error, among other factors. By using conditional orders the client understands and accepts the risks outlined above. Alpaca Securities encourages leveraging the use of Paper accounts to become more comfortable with the intricacies associated with these orders.

ETFs can entail risks similar to direct stock ownership, including market, sector, or industry risks. Some ETFs may involve international risk, currency risk, commodity risk, and interest rate risk. Trading prices may not reflect the net asset value of the underlying securities.

All accounts are opened as limited purpose margin accounts. You should know that margin trading involves interest charges and risks, including the potential to lose more than deposited or the need to deposit additional collateral in a falling market. Before using margin, customers must determine whether this type of trading strategy is right for them given their specific investment objectives, experience, risk tolerance, and financial situation. For more information please see Alpaca's Margin Disclosure Statement and Margin Agreement. These disclosures contain information on Alpaca Securities's lending policies, interest charges, and the risks associated with margin accounts.

Commission-Free trading means that there are no commission charges for Alpaca Securities self-directed individual brokerage accounts that trade U.S. listed securities through an API. Relevant regulatory fees may apply.

Commission free trading is available for Alpaca's retail customers. Alpaca reserves the right to charge additional fees if it is determined that orders flow is non-retail in nature.

Cryptocurrency is highly speculative in nature, involves a high degree of risks, such as volatile market price swings, market manipulation, flash crashes, and cybersecurity risks. Cryptocurrency is not regulated or is lightly regulated in most countries. Cryptocurrency trading can lead to large, immediate and permanent loss of financial value. You should have appropriate knowledge and experience before engaging in cryptocurrency trading. For additional information please click here.

Cryptocurrency services are made available by Alpaca Crypto, a FinCEN registered money services business (NMLS # 2160858), and a wholly-owned subsidiary of AlpacaDB, Inc. Alpaca Crypto is not a member of SIPC or FINRA. Cryptocurrencies are not stocks and your cryptocurrency investments are not protected by either FDIC or SIPC. Please see the Disclosure Library for more information.

© 2024 Alpaca Securities LLC All rights reserved.

© 2024 Alpaca Crypto LLC All rights reserved.

© 2024 AlpacaDB, Inc. All rights reserved.

Alpaca: Help & Support🦙 (2024)

FAQs

Is alpaca free to use? ›

At Alpaca Securities LLC, our mission is to provide general brokerage services for free. However, there are some services used by our customers that cannot be provided for free because there is a direct cost associated with those services, that is, the service is not shared among all of our clients.

Does alpaca support options? ›

Unfortunately, Alpaca Trading doesn't offer options trading.

Does alpaca accept US clients? ›

For U.S. Residents

If you are a U.S. resident, you will need to meet the following requirements to open an Alpaca account: Be at least 18 years old, Have a valid Social Security Number(not a Taxpayer Identification Number)

How do I email alpaca support? ›

For more information please reach out to support@alpaca.markets.

Why is alpaca so expensive? ›

Why are alpaca wool products so expensive? To put it simply: supply and demand. Compared to sheep wool, alpaca is harder to get, harder to process and more expensive to create. It costs us $32 per alpaca to shear our alpacas and obtain the fleece.

Is alpaca trustworthy? ›

You can rest assured, Alpaca Trading is considered reliable as it is regulated by the top-tier SEC and FINRA in the US.

Does Alpaca charge fees? ›

In general, we do not charge a commission for trades.

How does an Alpaca make money? ›

Although we do not charge commissions, Alpaca may generate revenue in some of the same ways as traditional online brokerages. These include: Interest on cash deposits. Payment for order flow (“PFOF”) - Alpaca receives remuneration for routing your orders to market makers and exchanges.

What is the minimum deposit for Alpaca trading? ›

The minimum deposit at Alpaca Trading is $0 - a great feature. The only available base currency is USD. You can only deposit your funds via bank transfer but there's no deposit fee. Depositing money at Alpaca Trading is an easy process.

Is alpaca ethical? ›

Despite how it's marketed, alpaca wool comes from cruelty.

There are recordings of alpacas being stitched up without any pain relief after being cut with shears.

Why not to get an alpaca? ›

Alpacas are NOT PETS. They are livestock. They should never be raised like a dog or cat. You can end up with a dangerous animal that may need to be euthanized because they were not properly socialized.

Is alpaca a good business? ›

Although alpacas should not be considered pure investments, there are many business benefits in raising them. Like other valuable assets, breeding stock held for more than a year qualifies for long-term capital gains treatment when sold. And unlike many assets, alpacas are 100% insurable.

Why is my alpaca crying? ›

Individuals vary, but most alpacas generally make a humming sound. Hums are often comfort noises, letting the other alpacas know they are present and content. The humming can take on many inflections and meanings. When males fight, they make a warbling, bird-like cry, presumably intended to terrify the opponent.

Does alpaca support options trading? ›

Alpaca does not offer trading in foreign exchange, options, futures or trading in international markets. Also, it does not offer historical data directly. Rather, it uses two third-party data providers.

Where is alpaca trading located? ›

Alpaca is a technology company headquartered in Silicon Valley that builds commission-free stock trading API (Brokerage services are provided by Alpaca Securities LLC, member FINRA/SIPC).

Does alpaca charge fees? ›

In general, we do not charge a commission for trades.

Is the alpaca plugin free? ›

Alpaca, a personalized AI toolkit for artists. Render sketches, thumbnails or simple doodle into stunning images, explore rapidly, using text or other images and integrate AI seamlessly into your workflow.. Get started with our free plan! Please download and install this plugin before submitting a rating or review.

Is alpaca data free? ›

Alpaca API lets you build and trade with real-time market data for free.

How much does alpaca plugin cost? ›

We found that Alpaca offers a Free plan with limited features, such as 75 monthly generations up to 2048 in resolution. Alpaca's Standard plan ($10/month) offers unlimited generations while its Pro plan ($24/month) includes 5 model trainings per month.

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