Airbnb Bans All Indoor Security Cameras (2024)

Airbnb will soon ban hosts from watching their guests with indoor security cameras, as the company is reversing course on its surveillance policies.

As of April 30, hosts around the world must remove indoor cameras and disclose other outdoor monitoring tech to guests before they book. Airbnb previously allowed hosts to install security cameras in common areas of a home, like hallways and living rooms. But it also required hosts to disclose them, make them clearly visible, and keep the cameras out of places like sleeping areas and bathrooms.

Still, the cameras have been an issue. Guests have reported encountering hidden cameras in their short-term rentals. For hosts, the cameras can be a way to discourage guests from throwing large parties or to stop the gatherings before they become too disruptive. It’s a big enough concern that several companies have started making party monitoring tech, billing themselves as solutions to protect short-term rentals.

But guests see them as an invasion of privacy—a watching eye intruding on their vacation.

“We're really grateful that Airbnb listened to those of us pushing back and calling for them to actually put safety and privacy first,” says Albert Fox Cahn, founder and executive director of the Surveillance Technology Oversight Project, a pro-privacy organization.

In its announcement, Airbnb said that the majority of its listings do not mention a security camera, so the rule change may not affect most listings. Vrbo, another short-term rental platform, already banned the use of visual and audio surveillance inside of properties.

Airbnb says it will investigate reported violations of the rule, and may penalize violators by removing their listings or accounts. But this policy may struggle to address the camera problem at large, as the company has already required hosts to disclose the indoor cameras, and guests have sometimes reported hidden and undisclosed cameras.

The new rules also require hosts to disclose to guests whether they are using noise decibel monitors or outdoor cameras before guests book. Both are used by some hosts to monitor properties for parties, which have continued to bring noise, damage, and danger even after Airbnb instituted a party ban and employed new anti-party tech to try to prevent revelers from booking on its site. Airbnb will also prohibit hosts from using outdoor cameras to monitor indoor spaces, and bars them from “certain outdoor areas where there’s a greater expectation of privacy,” such as outdoor showers and saunas, it says.

“This just emphasizes the fact that surveillance always gives a huge amount of power to whoever controls the camera system,” says Fox Cahn. “When it's used in a property you're renting, whether it's a landlord or an Airbnb, it's ripe for abuse.”

Airbnb Bans All Indoor Security Cameras (2024)

FAQs

Airbnb Bans All Indoor Security Cameras? ›

The company says the goal is to prioritize privacy. Airbnb has made the decision to ban the use of indoor security cameras to “prioritize the privacy of our community,” according to a statement from the company on Monday.

Are Airbnb banning indoor cameras? ›

Airbnb is banning the use of indoor security cameras in listings globally as part of efforts to simplify our policy on security cameras and other devices and to continue to prioritize the privacy of our community.

Can Airbnbs have cameras inside the house? ›

Can Airbnb hosts watch you on cameras? Technically, yes, but only through outdoor cameras in open areas. Hosts are not allowed to set up any kind of indoor camera.

What is the Airbnb policy change for 2024? ›

Starting April 1, 2024, for cross-currency bookings, the guest service fee will include an additional amount of up to 2% of the booking total before taxes. This will be applied when the currency the guest uses to pay differs from the currency that the Host set for their listing.

What did Airbnb ban? ›

The platform had allowed cameras in common areas like hallways and living rooms as long as they were disclosed. Airbnb is banning indoor security cameras from rental properties listed on its site, citing privacy concerns.

How to check if Airbnb has cameras? ›

Slow and Steady Search. The easiest, most low-tech way to find a camera is to turn off all the lights, sweep a flashlight around the room, and look for reflections that might indicate a lens. Go slowly, since a glint from a lens can be pinpoint-small.

Is Airbnb safe for cameras? ›

It's important to note that cameras have never been allowed in spaces such as bedrooms or bathrooms. The update this week clarifies that indoor security cameras are now banned from all listings, in all countries, regardless of their location, purpose or prior disclosure.

Can an Airbnb host come in unannounced? ›

What we don't allow. Physical intrusions: Hosts and guests must not access or attempt to access private spaces unless they have permission or there is an emergency. In entire-home stays, this applies to the listing itself and its property.

Can Vrbo have cameras inside? ›

Surveillance devices, which use any form of capture device such as a camera or an audio recorder, can't be used inside of a property. Exceptions: Smart devices that may not be activated remotely are allowed as long as you have been informed of their presence and given the option to deactivate them.

What happens if an Airbnb host does not disclose cameras? ›

As a host, if you do not disclose these devices, even if they are not active, you may be hit with penalties and the guest may cancel with a full refund. Surveillance devices are strictly prohibited from private spaces such as bathrooms and bedrooms, regardless of disclosure.

Is there a 25+ rule for Airbnb? ›

In the United States as well as a few other countries like Canada, the United Kingdom, Spain, and France, guests need to be at least 25 years old and have a minimum of three positive reviews (and zero negative reviews) to book an entire home in their hometown or local area.

Why does Airbnb have a 90 day rule? ›

The 90-Day Rule in London is a rule that was made to help regulate the sharing economy. The rule was welcomed by locals and today the booking platform automatically caps Airbnb bookings to 90-days a year for properties that do not have a planning permit from the local council that their property is situated in.

Is the Airbnb boom over? ›

Yet Airbnb, which launched in 2008, is also making more money than ever. Bookings reached an all-time high earlier this year, and the company raked in almost $2 billion in profits in 2022, marking its first full profitable year. Airbnb's stock price is also up dramatically from where it was at the end of last year.

Is it legal for Airbnb to have cameras inside? ›

Here's what you need to know about disclosure requirements: Hosts are not allowed to have security cameras and recording devices that monitor any part of a listing's interior, such as the listing's hallway, bedroom, bathroom, living room, or guest house, even if they're turned off or disconnected.

Why is Airbnb banning cameras? ›

But Airbnb's announcement on Monday that it's updating its security-camera policy in an effort “to continue to prioritize the privacy of our community” claims the newly implemented ban simplifies its approach and makes it clear that “security cameras are not allowed inside listings, regardless of their location, ...

What states are banning Airbnb? ›

California Cities That Have Banned Airbnb
  • Redondo Beach.
  • West Hollywood.
  • Partial Bans:
  • Santa Monica...Ban on whole house STR's.

Can Airbnb have cameras on hot tubs? ›

We require that cameras monitoring hot tubs, swimming pools, and other exterior spaces be clearly and accurately disclosed in the listing description. This means their general location and/or what they monitor should be disclosed, enabling guests to make an informed decision before booking.

Can you have cameras in a Vrbo? ›

Surveillance devices, which use any form of capture device such as a camera or an audio recorder, can't be used inside of a property. Exceptions: Smart devices that may not be activated remotely are allowed as long as you have been informed of their presence and given the option to deactivate them.

Does booking.com allow cameras? ›

Security cameras/CCTV

You must always indicate what type of security device is used at the property – either in your official communication with the guest once the booking is done, or in your property description on our platform. If you don't, you risk being suspended from our platform.

What is the customer service number for Airbnb? ›

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